Fenix del Sur, LLC is a regulated liability company that sources and sells a extensive variety of South American and African artifacts.

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Dr. Priscilla G. Aaltonen

For: 
Marketing Management

Date:

10/11/2012


Overview

        Fe’nix del Sur, LLC is a regulated liability company that sources and sells a extensive variety of South American and African artifacts. These artifacts consist of replicas, jewelry, and pottery.  The firm’s headquarters is currently located in Phoenix, Arizona; also they have other branches stationed in Los Angeles, Miami, and Boston. Fe’nix del Sur originated as a traded post operation near Tucson, Arizona, in the early 1900s. Over the years, Fenix progressively expanded its product line to include pre-Columbian artifacts from Peru and Venezuela, also tribal and burial artifacts from Africa. Fenix has established a great reputation incurring gross sales of about 25 million and increasing at a constant rate of 20 percent per year for the last decade.

Problem Statement

Fe’nix main problem in this case is that it is getting difficult to reach the artifacts therefore supply is becoming limited. Also not only must they search harder for new products, but the competition for authentic artifacts has increased dramatically. Fe’nix also has to contend with governments not allowing exportation of certain artifacts because of their “national significance.” Also originating countries have stop producing these artifacts. Fly-by-night competitors have also hurt Fe’nix over the years. Now the company has been offered a contract for another department store to produce replicas but it demands for an increase in production. If Fe’nix del Sur, LLC accepts the contract they might make a possible profit of $4 million in supplementary sales and above the annual growth and be able to expand the firms current position, but it may not be worth it due to the fact of possible loss of current dealers and customers, and the companies authentic-ness.

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Relevant Information(Quantitative/Qualitative

        There are two main decisions you can make in this case. Either you can accept or reject the contract. Accepting or declining the contract has its strengths and weaknesses. As part of the qualitative analysis we decided to use a SWOT to identify the strengths, weaknesses, opportunities, and threats of case. Accepting the contract could lead to a possible 4 million dollar revenue increase is an strength in this case. Also another advantage is that they have a great reputation with customer trust, and their sales have gradually increased by 20% each year.  A weaknesses that the ...

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