Apply your learning from Organisational Behaviour contend of the Integrated Management Module (IMM) to the University Residential Period.
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Assignment Apply your learning from Organisational Behaviour contend of the Integrated Management Module (IMM) to the University Residential Period. Through the use of taught ideas, techniques and principles from the module along with your understanding of your own enhanced managerial self-awareness, describe and explain the behaviours and processes which you observed during either of these applications. Do this systematically by referring to the O.B. subjects taught, i.e. What is management, communication, leadership, motivation and teamwork. Identify where these were positive and if not, explain by reference to module learning, how they could have been improved. Finally, describe examples of the integrated nature of management work that you observed and identified (e.g. planning, communication, leadership, motivation, teamwork process, and task accomplishment). Contents 1 Introduction 4 2 Organisational Behavior Theories 4 2.1 Management 4 2.1.1 Managing ´self´ 4 2.1.2 Managing ´others´ 5 2.2 Communication 5 2.3 Leadership 6 2.3.1 Leadership styles 6 2.4 Motivation 7 2.5 Teamwork 7 2.5.1 Forming: 8 2.5.2 Storming: 8 2.5.3 Norming: 8 2.5.4 Performing: 9 3 University Residential Period 9 3.1 Minefield 9 3.2 Eggcone 10 3.3 Waterbalance 12 3.4 Blinde folde maze 13 3.5 Ballista 14 3.6 Treasure hunt 15 4 Example of integrated nature of management work 16 5 References 17 6 Appendix 19 6.1 Communication 19 6.2 Maslow´s need hierarchy 20 6.3 The Pygmalion Effect 22 1 Introduction This assignment consists of three parts. In the first part of the assignment a short revue of the theories of organisational behaviour, management, communication, leadership, motivation and teamwork is given in a basic way. In the second part the tasks done during the residential in Hathersage are reflected to these theories. In this part suggestions are made to improve the observed behaviours, if they were not positive. Positive behaviours are identified and explained. The last part gives examples of the integrated nature of management work seen in one exercise.
The discussion about leadership and the leadership style seen in the previous exercise went on during the reflection period without a final solution. Positive/Negative The group finding processes in this exercise were positive. As it was a "forming" phase the main goal for this process is to get to know each other better and to see the interests of the others. A disturbing, negative part in the exercise was the "telling" leadership style one person showed. It gave the other group members not the freedom to communicate so much with each other than it would have been necessary according to Witte (Witte, 1986) at this stage. So the group was pushed into the "storming" phase too fast. 3.2 Eggcone The task "Eggcone" is to take an egg from a con without stepping into a circle approximately three metres around the cone. Given equipment are ropes, paper, clips, etc. Teamwork In the following "Eggcone" exercise elements of the "storming" and "norming" phase could be seen(Witte, 1986). The cooperation between the group members developed, the rules how to get along with each other were made clear and functions of the different members were found. Communication The communication between the group members was easier, because they had the chance in the previous exercise and in the reflection phase to get to know each other better. A first conflict had occurred and had not been solved till now, but communication about the conflict had been taken place. The blind Spot of the JoHari Window (Luft, 1969) was reduced. Management/Leadership The cooperation between the group members developed, compared to the first task and first delegating tasks where made between the group members. The length of the rope was measured by group members while others constructed the mechanism to catch the egg. After it was clear that the ropes were long enough, all team members tried to build the egg catcher (a paper bag).
Communication Most of the communication related to the task was done by the members of the former group that now provided the leader in the new group. Positive/Negative For the results of the whole group it was a positive step that the first group took leadership over the second. For the motivation of the second group it was a negative step. The smaller groups have to go through the whole teambuilding process again. The roles of the group members have to be clarified again before the small groups feel as teams. 4 Example of integrated nature of management work The "ballista" exercise is a good example for the integrated nature of management work. It was the job of the management to coordinate the planning process and to communicate the plans made to all group members. Therefore leadership had to be established in the group. At a first step planning was done by the group as whole. The possible equipment was sorted out and constructions were made by all team members. These constructions were made on paper so a better communication about the construction could be made to the group. Management was necessary to coordinate this planning in the group. Finally a decision had to be made and it was the job of the management to establish this decision in the group. Resulting from the decision made, i.e. the chosen design, objectives had to be made which equipment to buy in the following auction. In our example the leading person bet at the auction and so he made sure that the objectives set were reached in this case. In the following building phase of the ballista it was the job of the management to coordinate the work done and although to give the group members the tasks that fit to their abilities. To motivate the group it was management work to inspire the group to paint a coat of arms for the ballista and so create a bigger team feeling.
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