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What are the observable artifacts, espoused values and basic assumptions associated with Ciscos culture? Explain.

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  • Essay length: 2760 words
  • Submitted: 01/04/2012
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University Degree Management Studies

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CASE ANALYSIS - CISCO SYSTEMS

What are the observable artifacts, espoused values and basic assumptions associated with Cisco's culture? Explain.

An observable artifact is the physical manifestation of an organization's culture. Examples of these artifacts include acronyms, manner of dress, awards, myths and stories told about the organization, published lists of values, observable rituals and ceremonies, special parking spaces, decorations and so on (Kreitner & Kinicki, 2010, p. 65).

The most obvious physical manifestation of Cisco's culture is their use of cross functional teams, councils and boards to enhance innovation and collaboration which can expedite decision making. According to CEO John Chambers, the benefits of this team oriented management systems are skill, speed, and flexibility (Kreitner & Kinicki, 2010, p. 89).

According to Cisco's website their culture is one that is fun, open, innovative, collaborative, built on teamwork, inclusive, and one of giving back to the community. The website's published lists of values are collaboration, customers, employees and community (cisco.com).

Espoused values are the explicitly stated values and norms that are preferred by an organization. They are generally established by the founder of a new or small company and by

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