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Happy Holidays Hotel. Information Systems Analysis and Design. When we design the new system, it will be providing the owners to receive and store reservations from customers through the internet, or by other booking methods and then record into the syst

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Introduction

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Happy Holidays Hotel

Information Systems Analysis and Design

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Table Content

Introduction………………..…………………………………………………………3

Feasibility Analysis…………...………………………………………………………4

Technical……………………………………………………………………………....4

Organisational……………..………………..…………………………………………5

Resources……………………………….……………….….…………………………5

Economic…………..………………………….………….……………………………6

Schedule…………………………...…………………..………………………………6

Systems Specification

High Level Use Case Diagram………………………………………………………...7

Case Description………………………………………………………………………8

Activity Diagram……………………………………………………………………..11

Class Diagram………………………………………………………………………..12

Structured Design Models

Context Diagram……………………………………………………………………..13

Level 0 DFD………………………………………………………………………….14

Level 1 DFD………………………………………………………………………….15

Comparison and analysis………………………………………….……………..…16

References…………………………………………………………………………...17

Introduction

The owner, Laura Jones, uses both hard copies on paper and files on her PC. She updates the site and publishes her own publicity material. Only Laura and Paul have access to the PC, everyone else has paper schedules and itineraries. She keeps a master copy of weekly timetable, and gives duplicates to the other staff. Reservations can be made in 2 ways either calls in at the hotel, or place orders by phone/fax/website. When a reservation is credit card details are taken to confirm the reservation. The total cost is worked out by hand, entered into a word document, and printed.

During this time, we find some current problem which are the current system is the way much of the work is done manually on paper, where it could otherwise be done on a computer with better results, but also any computer work is done on the one PC, which can only be accessed by the owners, and there was no mention of backing up the information stored on it, it will has some big problem if the data has been lost or damage.

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Middle

Resource Feasibility

The hotel needs physical space for the new reservation system and also need to create a network for the hotel. It shouldn’t be a problem. Staff will help with the development and running of the new system. The hotel also have their own private beach, they can use this advantage to create some special events or setting up some function of events to let the customers to choose, it will help the hotel to claim more customers to visit them. The resource feasibility for this new reservation system is not a risk or concern. There will be staff to help with the development and training regarding the new system, and software will need to be made or purchased. The website and internet service provider are already in use, so that helps. As far as physical space goes, the new system shouldn’t really take up much. If anything it will save space, as hard copies are no longer being used.

Economic Feasibility

The hotel currently wasting money on inefficient tasks and labour hours, they using huge papers on reservations and calculating the cost of customers’ final account. The new system will reduce the cost on spending papers and labours. Also the owners want to be fully booking on the weekend, so the hotel can have some promotion on weekend like discount or special function event, which I think it will increase the customers.

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Conclusion

                So we will suggest the new system based building with the Data Flow Diagram, it will make the current business more efficiency and effectively.

Reference

Topic 3 Lecture note, Deakin Studies Online, 20th April 2009.

Topic 4 Lecture note, Deakin Studies Online, 10th May 2009.

Topic 5 Lecture note, Deakin Studies Online, 12th May 2009.

Jones, L. 2009, DSO discussion; Analysis of Organisational and cultural feasability , 28th April 2009.

Jones, L. 2009, DSO discussion; Information gathering , 1st May 2009.

Jones, L. 2009, DSO discussion; A Few Queries , 1st May 2009.

Jones, L. 2009, DSO discussion; A Few Queries , 1st May 2009.

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