• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Counselling - assess different principles of communication, discuss barriers to communication and examine both verbal and non-verbal communication in health and social care.

Extracts from this document...

Introduction

This essay will assess different principles of communication, discuss barriers to communication and examine both verbal and non-verbal communication in health and social care. It will also define main counselling theories related to health and social care and evaluate Psychodynamic Theory by use of a case study. Wilson et al (2008) defines communication as a process of conveying information from one person/organisation to another and between workers, other agencies, service users and their families in health and social care. It is a must to be empathetic, authentic, honest, and respectful for effective communication to achieve the main the objective because it determines action, reaction and feedback from the recipient. Effective communication should include the basic details such the senders name, the date, place, the topic, the recipients and deadline for response where response is needed. Kaprowska (2006) states that communication must be clearly, empathetically courteously and comprehensively presented for effectiveness. The sender needs to know the purpose of the communication to be able include all the necessary details, to choose effective communication skills, language, time, venue, environment and mode of communication, for example if someone is preparing for a presentation for blind audience, there is no need to prepare overhead projectors or pictures as this will not mean anything to them. ...read more.

Middle

Listening skills from both the workers and service users are important as very little can be passed or received when there is lack of attention, which can be due to discomfort, pain, temperature, facilities, lack of interest or age from either side (Reference?). Communication is essential between counsellors and clients in counselling because both rely on effective communication for positive outcome. Counselling is a process that provides direction or advice as to a decision or course of action which takes place when a counsellor sees a client in a private and confidential setting to explore a difficulty the client is having, distress they may be experiencing, perhaps their dissatisfaction with life, or loss of a sense of direction and purpose. It is always at the request of the client as no one can properly be 'sent' for counselling. (British Association for Counselling and Psychotherapy, 2005) cited in Hough (2006). Hough (2006) explains that there are three main counseling theories related to health and social care. These include psychodynamic approach, the behavioural/cognitive behavioural approach and the humanistic/person-centred approach. All these approaches are used to help clients identify unknown factors that can influence behaviour; childhood and present experience are explored when and if, clients request assistance in relationship issues. The behavioural and cognitive behavioural approach is based on the work of behavioural psychologists who are Palvol (849-1946), Watson (1878-1958) ...read more.

Conclusion

It is also not suitable for who are more anxious like drug and alcohol addicts and people with severe mental illness who are not within security of hospital, as they need extra support and back up services. In summary, to achieve effective communication, principles have to be considered and elimination of potential barriers to communication, which is vital in health and social care settings. It is through effective communication that information is conveyed, right course of action is taken and a decision arrived at, as demonstrated in the counselling stages in this essay. REFERENCE LIST: Argyle, M. (1983) The Psychology of Interpersonal Behaviour. London, Penguin. Koprowska, J. (2006) Communication and Interpersonal Skills in Social Work. Exeter, Learning Matters. Lowe, F. (1994) Post Traumatic Stress Disorder. Dublin, Mercier. Maggio, R. (2005) The Art of Talking to Anyone: Essential People of Skills for Success in Any Situation. London, McGraw Hill Professional. Margaret, H. (1996) Counselling Skills. Essex, Addison Wesley Longman Limited. Margaret, Hough (2006) Counselling Skills and Theory. 2nd ed. London, Hodder Arnold Education. Nelson-Jones, R. (2006) Theory and Practice of Counselling and Therapy. 4th ed. London, Sage Publications Limited. Seden, J. (2005) Counselling Skills in Social work Practice. 2nd ed. Berkshire, Open University Press. Stewart, W. (2005) An A-Z of Counselling Theory and Practice. 4th ed. Cheltenham, Nelson Thornes Limited. Wilson, K., Ruch, G., Lymbery, M. & Cooper, A. (2008). Social Work: An Introduction to Contemporary Practice. Essex. Pearson Education Limited. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Social Work section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Social Work essays

  1. Chosen area of practice:- Adults with Learning Disabilities

    and social divisions; systematic - with a clear focus on what we are doing and why (our goals and our plans for achieving them); reflective - open-minded, carefully thought-through and a source of constant learning rather than a rigid, routinized approach to practice; emancipatory - attuned to issues of inequality, discrimination and oppression, and geared towards countering them where possible.

  2. Critically examine the idea of the stages of development and its impact on professional ...

    Here, the focus is on the infant's development of either 'trust' or 'mistrust' dependent on the caregiver's reliability in meeting physical and emotional needs. Howe et al., (1999) equate securely attached children's 'internal working models' as viewing others as dependable and emotionally available with Erikson's notion of having 'basic trust' in their caregiver.

  1. Describe a therapeutic approach of your choice in terms of key concepts and therapeutic ...

    4 THE THERAPEUTIC PROCESS 4.1 A re-authoring therapy In the re-authoring process a new narrative or self-story emerges: one with a past, present and future - that is a complete narrative emerges (Vorster, 2003). Several narrative practices exist which can be used as part of the therapeutic conversation (a term

  2. Describe and examine the theoretical principals that form the basis of the person centred ...

    Counselling, however, is not predictable as everyone is unique. Rogers (1961), believes that there are seven stages of process in therapy, starting with stage one where the client feels cut off from their self, through to stage seven where the client is able to live their experiences fully and undistorted.

  1. Social work and Drug Use

    The British Medical Association (1997, P386) also suggests that crime would be significantly reduced if drugs could be purchased legally and money spent on law enforcement could be spent on treatment and education. On the other hand there is evidence that drug users commit crimes for other reasons and not just to finance their habit.

  2. Unit K/601/7629 Professional Organisational Issues In counselling assignment

    own emotional problems and working out solutions once freed from feelings of anxiety and insecurity. The approach helps me reach a deep empathic understanding with my clients, to perceive the clientâs world as the client sees it, to grasp it from their perspective, to have the ability and skill to

  1. TASK-CENTERED APPROACH. This essay takes a social work case study as the basis for ...

    She seemed pleased and encouraged by this idea. On my second visit, I was surprised to find that NG acknowledged my presence in a manner that had been completely lacking before. It had been a week, and he was now willing to vocalize his concerns about the plan Iâd explained;

  2. Please arrange to observe and assess a child under the age of 5 years ...

    S Draws man with head, legs, features, trunk and (often) arms Draws very simple house S Matches and names four primary colours correctly (Single-letter vision test at 10 feet, seven letters: also near chart to bottom) C Holds and uses pencil with good control in adult fashion S Observed Rate

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work