• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Counselling - assess different principles of communication, discuss barriers to communication and examine both verbal and non-verbal communication in health and social care.

Extracts from this document...

Introduction

This essay will assess different principles of communication, discuss barriers to communication and examine both verbal and non-verbal communication in health and social care. It will also define main counselling theories related to health and social care and evaluate Psychodynamic Theory by use of a case study. Wilson et al (2008) defines communication as a process of conveying information from one person/organisation to another and between workers, other agencies, service users and their families in health and social care. It is a must to be empathetic, authentic, honest, and respectful for effective communication to achieve the main the objective because it determines action, reaction and feedback from the recipient. Effective communication should include the basic details such the senders name, the date, place, the topic, the recipients and deadline for response where response is needed. Kaprowska (2006) states that communication must be clearly, empathetically courteously and comprehensively presented for effectiveness. The sender needs to know the purpose of the communication to be able include all the necessary details, to choose effective communication skills, language, time, venue, environment and mode of communication, for example if someone is preparing for a presentation for blind audience, there is no need to prepare overhead projectors or pictures as this will not mean anything to them. ...read more.

Middle

Listening skills from both the workers and service users are important as very little can be passed or received when there is lack of attention, which can be due to discomfort, pain, temperature, facilities, lack of interest or age from either side (Reference?). Communication is essential between counsellors and clients in counselling because both rely on effective communication for positive outcome. Counselling is a process that provides direction or advice as to a decision or course of action which takes place when a counsellor sees a client in a private and confidential setting to explore a difficulty the client is having, distress they may be experiencing, perhaps their dissatisfaction with life, or loss of a sense of direction and purpose. It is always at the request of the client as no one can properly be 'sent' for counselling. (British Association for Counselling and Psychotherapy, 2005) cited in Hough (2006). Hough (2006) explains that there are three main counseling theories related to health and social care. These include psychodynamic approach, the behavioural/cognitive behavioural approach and the humanistic/person-centred approach. All these approaches are used to help clients identify unknown factors that can influence behaviour; childhood and present experience are explored when and if, clients request assistance in relationship issues. The behavioural and cognitive behavioural approach is based on the work of behavioural psychologists who are Palvol (849-1946), Watson (1878-1958) ...read more.

Conclusion

It is also not suitable for who are more anxious like drug and alcohol addicts and people with severe mental illness who are not within security of hospital, as they need extra support and back up services. In summary, to achieve effective communication, principles have to be considered and elimination of potential barriers to communication, which is vital in health and social care settings. It is through effective communication that information is conveyed, right course of action is taken and a decision arrived at, as demonstrated in the counselling stages in this essay. REFERENCE LIST: Argyle, M. (1983) The Psychology of Interpersonal Behaviour. London, Penguin. Koprowska, J. (2006) Communication and Interpersonal Skills in Social Work. Exeter, Learning Matters. Lowe, F. (1994) Post Traumatic Stress Disorder. Dublin, Mercier. Maggio, R. (2005) The Art of Talking to Anyone: Essential People of Skills for Success in Any Situation. London, McGraw Hill Professional. Margaret, H. (1996) Counselling Skills. Essex, Addison Wesley Longman Limited. Margaret, Hough (2006) Counselling Skills and Theory. 2nd ed. London, Hodder Arnold Education. Nelson-Jones, R. (2006) Theory and Practice of Counselling and Therapy. 4th ed. London, Sage Publications Limited. Seden, J. (2005) Counselling Skills in Social work Practice. 2nd ed. Berkshire, Open University Press. Stewart, W. (2005) An A-Z of Counselling Theory and Practice. 4th ed. Cheltenham, Nelson Thornes Limited. Wilson, K., Ruch, G., Lymbery, M. & Cooper, A. (2008). Social Work: An Introduction to Contemporary Practice. Essex. Pearson Education Limited. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Social Work section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Social Work essays

  1. What Is the Person-Centered Approach To Counselling and How Do Your Personal Experiences Fit ...

    This stage of human personality only steps in when the other four stages have been acquired or fulfilled. It is concerned with being all that you humanly can be, demonstrating the core conditions of understanding, being genuine to yourself and others around you, and being non-judgemental.

  2. Chosen area of practice:- Adults with Learning Disabilities

    Grant, Goward, Richardson & Ramcharan, 2005, inform us developments of 'People First Groups'stating: Such groups are speaking to university students, professionals, employers, government officials and families about their experience of discrimination and the changes that need to occur......A key to their struggle is to replace the old patterns of exclusion and segregation with the right to social inclusion and participation.

  1. Critically examine the idea of the stages of development and its impact on professional ...

    Here, the focus is on the infant's development of either 'trust' or 'mistrust' dependent on the caregiver's reliability in meeting physical and emotional needs. Howe et al., (1999) equate securely attached children's 'internal working models' as viewing others as dependable and emotionally available with Erikson's notion of having 'basic trust' in their caregiver.

  2. Describe a therapeutic approach of your choice in terms of key concepts and therapeutic ...

    An unequal balance of power is created by the way we use language if that language is used in a way that excludes, objectifies or marginalizes others (Foucault, 1992). White is particularly careful to use language in a way that is inclusive in the spirit of post-structuralism and engage

  1. Social work and Drug Use

    However, The British Medical Association (1997, P.385) highlights that: "Both the Green and White Papers, Tackling Drugs Together, rejected any arguments for legalisation or decriminalisation on the grounds that wider use and addiction are very serious risks which no responsible Government should take on behalf of its citizens."

  2. Unit K/601/7629 Professional Organisational Issues In counselling assignment

    1.2 Explain their own philosophical approach to counselling. I love the optimistic view of Carl Rogers about human nature and his basic assumption that people are essentially trustworthy, that we have a vast potential for understanding ourselves and resolving

  1. TASK-CENTERED APPROACH. This essay takes a social work case study as the basis for ...

    She seemed pleased and encouraged by this idea. On my second visit, I was surprised to find that NG acknowledged my presence in a manner that had been completely lacking before. It had been a week, and he was now willing to vocalize his concerns about the plan Iâd explained;

  2. Please arrange to observe and assess a child under the age of 5 years ...

    Social behaviour and play Eats with fork and spoon Washes hands but needs supervision in drying Can pull pants and knickers down and up but needs help with buttons Dry through night C General behaviour more amenable Affectionate and confiding Likes to help with adultâs activities in the house and

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work