Counselling - assess different principles of communication, discuss barriers to communication and examine both verbal and non-verbal communication in health and social care.

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This essay will assess different principles of communication, discuss barriers to communication and examine both verbal and non-verbal communication in health and social care. It will also define main counselling theories related to health and social care and evaluate Psychodynamic Theory by use of a case study.

Wilson et al (2008) defines communication as a process of conveying information from one person/organisation to another and between workers, other agencies, service users and their families in health and social care. It is a must to be empathetic, authentic, honest, and respectful for effective communication to achieve the main the objective because it determines action, reaction and feedback from the recipient. Effective communication should include the basic details such the senders name, the date, place, the topic, the recipients and deadline for response where response is needed.

Kaprowska (2006) states that communication must be clearly, empathetically courteously and comprehensively presented for effectiveness. The sender needs to know the purpose of the communication to be able include all the necessary details, to choose effective communication skills, language, time, venue, environment and mode of communication, for example if someone is preparing for a presentation for blind audience, there is no need