disabled service user

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Assignment 1

How would you develop and maintain a professional relationship with a disabled

Service user?

This assignment will demonstrate how to develop and maintain a positive professional relationship with a disabled service user. The key stages of the Care Management process will be looked at, with a view from the service users' perspective taking into account issues of inequality and oppression.

Disability is any restriction or lack of ability to perform an activity, as a result of impairment, in a manner or within the range considered normal for a human being for example to climb stairs (French 1994)

There is variety of ways in which we communicate with disabled service users. Body language, that being our posture, facial expression, eye contact and proximity are non-verbal communicators. Whereas the words and the way we speak are also crucial, such as tone of voice, delivery is all paralinguistic. In order to create an atmosphere of non-possessive warmth, all three communications, verbal, non-verbal and body language all need to be in agreement. Seeing the person and not the disability is crucial.

Communication with disabled people should be undiscriminating, not humiliating and non oppressive.