• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Cross-Cultural Communication. The following scenario highlights the importance of adapting interaction to people with different culture.

Extracts from this document...


´╗┐To participate effectively in today?s world, we must recognize that communication is profoundly related to culture. To achieve effectiveness in social and professional life, we need to be sensitive to culture difference and adapt our interaction to people of varied culture background. The following scenario highlights the importance of adapting interaction to people with different culture. Five years ago, when I just came to Singapore, I came across an incident which made me realize that different cultures may influence people behaves differently under the same circumstance. After we finished a school group project, all the team members Wu Gang (Chinese), Samuel (Singaporean) ...read more.


Wu Gang stopped me, saying to me ?Leave it to next time?. Meanwhile, he stood up and approached to casher for payment. Samuel still insisted on paying his own share and left the money to him after Wu Gang came back. At the end, Wu Gang accepted Samuel?s money unhappily. Samuel was confused and uncomfortable with Wu Gang?s reaction. At that time, I didn?t understand Samuel?s insistence either because it is so common in China for one to pay for everybody in dinner. People pay the bill for you to treat you as a close friend as if you were a family member. ...read more.


In this incident all of us chose our own ?correct way? to deal with the situation but ignore others? different cultural background. Many people evaluate others based on the standards of their own culture. Some people think their standards reflect universal truths. They aren?t aware that they are imposing the yardstick of their particular culture and ignoring the yardsticks of other cultures. Devaluing whatever differs from our own ways limits human interaction and leads misunderstanding. . In China, one preson usually pays for __6__ . In Western countries, one preson pays if he or she is entertaining clients , but __7__ friends eat together , they usually share the cost. This is called 'going Dutch'. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    2. Your suggestions must be based on valid and strong evidence. Improvements to the interview Some ways that the interviewing process could have been improved is as follows -instead of having five people on each panel a smaller amount of interviewers should have taken parting each interview, three interviewers would have

  2. The main aim of this research is to evaluate the information on the human ...

    organizations as an administrative body and its association with the strategic plans is mostly ignored. Even though HR is about the employees who are very important for any organization, the Human resource department is only included in planning of the organization, but most of the time it is not utilized actively and strategically.

  1. Unit 13 Applied Business

    It is very open and spacious venue that caters to all needs including disabilities. By having the event in the school hall, we are saving money due to discount. The choice of location is very important as issues as the size of the event, enough parking, fully connected utilities available,

  2. Effective people, Communication and Information

    Recruitment Neptunusstraat 41-63 2132 JA Hoofddorp Dear Sir/Madam, I am writing to apply for the Junior Legal Counsel position in your company. As requested, I am enclosing a completed curriculum vitae. The opportunity presented in this listing is very interesting, and I believe that my strong communication skills and education will make me a very competitive candidate for this position.

  1. investors in people

    They have also won the Investors in People Champion for Health and Wellbeing. Methodology For this coursework I had "To produce a report on how Northbrook Technology, recruits, trains and generally invests in their employees" and also if the staff at Northbrook Technology are motivated.

  2. methods of communication

    Web Page Customers: The web page is made for the customers as that is where some companies make most of there money, For example companies cannot be successful without there websites for example Amazon are a successful business who only operate on their web page.

  1. Strategies used in group communication

    One of the main differences is that people have to make compromises and must learn how and when to take turns at speaking and listening. Communication in groups can sometimes feel challenging, competitive and negative where a few members of the group dominate.

  2. Free essay

    Investigating Customer Service at a school and at Asda.

    Check out staff will also expect perks from the company, to thank them for working for them. For example, staff discounts should be given out. This could be a percentage off certain types of items, etc. Check out operators will expect to have a staff room for them to relax in after their long shifts.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work