For this presentation I will be explaining the different parts of maintaining competitiveness

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Kirsty King                08/05/07

For this presentation I will be explaining the different parts of maintaining competitiveness. There are eight different sections to this, customer focus, competitor watching, suitable location, suitable resources, suitable ownership, market penetration, expansion/merger, research and development.

Customer focus is where a business gives customers what they want this is very important in a business because if your not giving the best quality product and the best service you will lose customers to other businesses. The long room is very customers focused, they always make sure the customers are very happy with the food they are eating and the drink they are drinking. They use the best quality food, healthy and organic. The long room also makes sure the customers are happy with the prices of the food. The long room agree that the prices are just right, not so cheap that it seems like bad quality food, but not to expensive that its really so over priced that customers cant afford it. Maybe in the future if they do open many more stores, they might consider lowering prices more because they would be making more of a profit also more restaurants may open or they may move/open near more restaurants gaining more competitors.

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Competitor watching is where businesses take note of other businesses that are selling the same product/products progress in the product/products they are selling and make sure that the product they are selling looks like its is better quality then the other businesses. They analyse other businesses advertisement and make sure when they advertise the same product/products they make theirs look better. They monitor other businesses prices and make sure that their own prices are cheaper then other companies and advertise more about the lower prices. The long room do not need to advertise low prices due to the fact ...

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