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The main purpose of functional areas is to ensure that all important business activates are carried out efficiently. if the business is to achieve its aims and objectives

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Introduction

Businesses have functional areas so that the business can stay organized. Functional areas are the business broken down in to small areas so it becomes easier for the business to be looked after. The main purpose of functional areas is to ensure that all important business activates are carried out efficiently. if the business is to achieve its aims and objectives. In addition, specific areas will be responsibility for supporting specific types of aims and objectives. (BTEC first 2nd edition business) "Functional areas large business organisations like Tate and Lyle divide themselves into different functional areas, this is because they have to be well organised to make all their aims and objectives possible and to make it an even easier place to work so that it can be more productive. There are different teams of people who are split into different functional areas so they are able to make the business operate more efficiently. All of the functional areas aren't dependent on each other but have to work closely together for Tate and Lyle to operate". (http://www.coursework.info/GCSE/Business_Studies/Functional_areas_within_business_L65336.html) There are seven different functional areas in a business: 1. ...read more.

Middle

Good Customer Services = Satisfaction. Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.(http://sbinfocanada.about.com/od/customerservice/a/custservrules.htm) * Customer Service Software - Flight deck the way to provide good customer services * What is Good Customer Care, it's something that makes your customers Happy to do business with you * Customer Satisfaction, use Flight deck and be amazed how easy it is (http://www.flightdeckcrm.co.uk/customer-service-definition.aspx) Marketing Marketing is all about meeting customres needs.it Is a functional area in a businesses, markiting looks at the four ps wich are prouduct, prise, promotion and place. These are the four ps that the marketing departmant has to look at through the customers eyes. ...read more.

Conclusion

Disterbution functions * Ensuring all goods are appropriately stored before dispatch * Ensuring goods for dispatch are securely packed and correctly labeled * Checking vehicle loads are safe and secure * Ensuring goods are dispatched at the right time * Checking that all deliveries match orders precisely and notifying sales if there are a discrepancy * Completing the delivery document * Planning and scheduling vehicles routes * Notifying sales staff of delivery schedules so that customers can be informed * Dealing with distribution problems e.g. through bad weather or vehicles brake down.(BTEC first 2nd edition business) Production Production is the making of the product or good. "production could be one of the flowing Manufacturing, a branch of industry that processes raw materials into finished goods for sale. Production, costs, and pricing, in microeconomics, the act of making things. Mass production, the large-scale production of standardized products using an assembly line".(http://en.wikipedia.org/wiki/Production) NHS functional areas are: Finance Administrations. I.C.T. Research and Development. Customer Services. Human Resources. HMV functional areas are: Finance Administrations. I.C.T. Marketing. Sales. Research and Development. Customer Services. Human Resources. Production. AGRICULITURE farms functional areas are: Finance Administrations. I.C.T. Research and Development. Customer Services. Human Resources. OXFAMS functional areas are: Finance Administrations. I.C.T. Marketing. Sales. Research and Development. Customer Services. Human Resources. Disterbution. ...read more.

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