Also at busier times such as special occasions or festivals then Cadburys needs to employee extra staff to help the management team to survive the busy time.
Managers need team leaders to help them with management styles so there is also other member of staff helping out the management in each section as they need to help the business run smoothly.
Managers in Cadburys work with employees and make them feel comfortable. Managers make the employees forget that they are working with a manager and
The management team also needs to organise what is going to be done and how it is going to be achieved. At the end of this, this needs to analyzed to see if the job has been done correctly or not and also how it could be improved in the future and the changes that can be made.
When management in Cadburys are effective or ineffective there are different results as when they are effective the team is motivated and the performance is also improved. When the management team is ineffective then the whole team becomes lazy and the company starts to loose out as the sales start to drop and targets aren’t met.
Management theories are used within Cadburys to help the managers with running the business running smoothly. McClelland is very important as this needs to make sure that the employees and the employers are motivated and this also increases people trough other people. Likert is important as employees are to meet targets and then are rewarded which keeps them motivated and willing to work. Herzberg is very linked with motivation as this is with motivation and job enrichment.
Effective management consequences – good work will be done by the whole team as more production lines will be produced for Cadburys and more chocolates will be produced. The performance will also be improved as the team will enjoy working for Cadburys. Also the companies targets will be achieved and objectives too. This will also increase market.
Ineffective management consequences – the company will become under pressure as aims and objectives won’t be met. The sales figures will also drop and poor sales. The staff won’t be motivated enough and then the targets won’t be achieved.
There are human motivation theories that have been made up by people. These are used by businesses to motivate the staff and the management team.
Maslow
Maslow is about take care of certain factors and to move up the ladder and take care of certain things and it is made up form five different parts. These are self actualisation, esteem, love/belongings, safety and physiological. Self actualisation is creativity, creating need things and coming out with new ideas. Esteem is about respect of others and self confidence and achievement. Love/belongings are about making friendship or family and sexual intimacy. Safety is the security of the body, of employment, of resources, of family, of health, of property.
Likert
Likert is best known on this research on management styles. He examined different types of organisations and leadership styles as he assists to maximum profitability, good labour relations and high productivity. There are also treats and communication that has been researched by him and how these are effective towards managements and how these work downwards towards employees. The management team uses rewards and policy decision as theses come from the top and teams are expected to set and reach targets.
Herzberg
This person introduces job enrichment and the motivation hygiene theory. The hygiene includes pay and benefits, company policy and administration, relationship with co-workers, physical environment, supervision, status and job security. The motivation is achievement, recognition, work itself, responsibility, promotion, growth. These are all considered in motivation and job enrichment.
McClelland
McClelland is most known for describing three different types of human motivational needs; these are Achievement motivation, authority/power motivation and affiliation motivation. The “achievement motivation” seeks achievement of realistic goals and advancement in the job. There is strong need for feedback as to achieve and progress. The “authority/power” is to see if the person is authority motivated. There is a strong lead to be able to lead and for ideas to come forward. The motivation is also needed towards increasing personal status. The “affiliation motivated” has a need for friendly relationships and people are motivated through other people. This produces motivation and to be liked and held in popular regard.
McGregor
This theory is about X and Y as this is still referred commonly in the field of management and motivation. The X and Y still run under the pressure of day to day business. Many managers tend to use theory X and generally get poor results. More professional managers use theory Y which produces better performance and results and this allows people to grow and develop.
Theory X
- The average person dislikes work and will avoid if he/she can.
- Therefore most people must be forced with the treat of punishment to work towards business aims or objectives.
- The average person prefers to be directed, to avoid responsibility and wants security above all these.
Theory Y
- Effort in work is as natural as work in play.
- People will apply self control and self direction in the direction of organisational objectives, without the treat of punishment.
- People can usually accept and often seek responsibility.
Mayo
Mayo looked at and experimented at people in a factory and said “any environment but team work, socially but good work even in bad working conditions. The connection between the management and the workers should be strong as this will lead to good progress in work for the manager. Mayo also felt that if you treated the worker with respect and tried to keep their need then they would be a better worker for you and both the management and the employee will benefit. Mayo also proved that employees related better when they had a good relationship with the management they worked with. The employees will be more willing to work harder for the employer.
How the role of management can improve the performance of Cadburys?
The role of the management is important as they need to have a good relationship with the employees. If this is happening then the employees will work harder for the employers and this will benefit Cadburys as the job will be completed more quickly and more production will be produced as quality too.
When the employer has got a good relationship with the employees then the company is also benefited. When the employer has got good relationship and an employee has phoned in sick and when a good relationship is present then the employees may stay on and cover the shifts, or if Cadburys is short on staff then other employees will cover as they will enjoy working as the relationship is good.
The workplace needs to be health and safety free so the role of managers can effectively and considerably walk around and so can the employees work better without the dangers of getting hurt and work more comfortably.
With good relationship with employers and employees the performance of Cadburys will be improved as the employees will work harder and more products will be produced and the job will be completed more quickly.
