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ICT in Business and Commence.

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Chapter 1 - Summary - The Role of ICT 1. Computing - a look backwards. 2. Computers and employment 3. The changing nature of employment 4. Teleworking 5. Benefits of teleworking 6. The problems of teleworking 7. Case study: Socket to 'em now 8. Changing locations of work 9. Case Study: Remote working 10. Personal qualities for ICT professionals 11. Collect Summary and Exercises 1 to 4 Chapter 2 - ICT in Business and Commence 1. New products and Services No matter what career you decide to take up, you will almost inevitably need to be able to understand and use information technology. Information technologies are used to create and keep track of documents in offices, seek out exploit new ways of marketing, control factory productions, design and create new products and enable service industries to function on a global scale. Information technologies have changed the way that business is done. The explosion of knowledge and information has resulted in mind-boggling range of products and services that were undreamt of two decades ago. Automated teller machines (ATMs), fax machines, mobile telephones, CD players, video recorders and computer games are some of the new products. New services include a range of telephone services such as caller ID and ring back, shopping and banking via the Internet, e-mail, barcode-scanning at supermarket checkouts and libraries. ...read more.


As well as handling account queries and transactions, operators can access the bank's central credit-scoring system, empowering them to agree loans and overdrafts on the spot in many cases. If further discussion is needed, the system can arrange for the customer to visit their branch, by automatically booking a slot in the branch's electronic diary. * Using ATMs, cash can be withdrawn at thousands of cash-point machines all over the country. * Using a debit card, purchases can be made at petrol stations, supermarkets, department stores, etc and the customer's account balance checked. If sufficient funds are available, the amount of the purchase is automatically debited to the account. * Credit cards can be used to make purchases over the phone or via the Internet. * Millions of cheques are processed each day using MICR (Magnetic Ink Character Recognition). * Salaries and bills can be paid automatically by Direct Debit. * Electronic smartcards such as Mondex store money on a microchip, which can be topped up just like cash. Goods can be paid by inserting the card into a reader and typing in the amount to be deducted. Such a card could eventually replace cash. 6. Shopping on the Internet Online shopping is just beginning to attract attention of all kinds of retailers. ...read more.


Their backup copies all showed the same problem. It would now be impossible to update the correct donor's record when a donation was received. > Could this problem have been foreseen or averted? What course of action will George recommend now? 10. Exercises 1. 'The development of Information Technology has had significant effects o society, individuals and organisations.' With the aid of specific examples discuss this statement. Include in your discussion: * The effects of Information Technology on society at large; * The effects of Information Technology on employment and work methods; * The effect of Information Technology on individuals. 2. Discuss in an essay the concept of a cashless society and the assertion that we will become one. You should refer to steps taken by banks and other financial institutions to move us towards a cashless society and explain why some people feel that it may never be possible to achieve such a goal. 3. List four different software packages that a small business would find useful, explaining in each case why they would be useful. 4. Replacing a manual system by a computerised system can have unwelcome consequences. Suggest three different examples of these unwelcome consequences at least one of which should be social and least one economic. Section 1 Information: Nature, Role and Context Rai Karra Page 1 4/20/2007 ...read more.

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