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Marks & Spencer is one of the UK's leading retailers of clothing, foods, homeware and financial services, serving 10 million customers a week in over 300 UK stores.

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  • Essay length: 2822 words
  • Submitted: 04/09/2003
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AS and A Level Structures, Objectives & External Influences

The first 200 words of this essay...

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E1

Business Report

Marks & Spencer is one of the UK's leading retailers of clothing, foods, homeware and financial services, serving 10 million customers a week in over 300 UK stores. The Company also trades in 30 countries world wide, and has a Group turnover in excess of £8 billion.

Marks and Spencer originated from Michael Marks and Tom Spencer in 1884

Since then Marks and Spencer has become a global retailer and each year has seen the company go from strength to strength. Although this can be said for most years Marks and Spencer has had its recessions from about 1998 - 2000 Marks and Spencer went through a bad spell not only in its customer relations but also in the press and media. Since 1920, Marks and Spencer has bought directly through the manufacture, using its trademark name "St Michael" and became a public company in 1926 with its first store opening in 1930 in London. Café bars were opened in the late 1930's, as were research labs to pioneer new fabrics to the M&S range.

Since then M&S has become Britains leading department store offering a

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