• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

The functional areas that are involved in M & S:

Extracts from this document...

Introduction

M3 Based on your poster, write an analysis of how the different functional activities you have identified help your chosen business to achieve its aims and objectives. The company that I have chosen is M & S and their aims are: o To make profit o To expand o To increase market share o To attract more customers The functional areas that are involved in M & S: Personnel Department: They are responsible for: o Monitoring and training staff. o Recruitment of staff. o Deciding on the salaries, bonuses, promotions and benefits. This department helps to achieve the aim of making a profit as within M & S the Personal department takes care of the customer services and all the enquirers that the customers have by providing their customers with trained staff that are hard working and motivated to work. If the staff work properly and satisfy the customers the business may also expand as they will be making good profit. The personnel department also needs to monitor their staff from time to time so that they know where their staffs stands and if training is needed they would be able to know in which areas the staff need to be trained so that they can carry out their tasks properly. This will help to achieve the aim of attracting customers as customers will know that they can get the good service from M & S. ...read more.

Middle

helps to identify their target market and their needs so then the business will be able to provide their customers with what they want meaning that they are making a profit as sales will be taking place, then if sales are taking place it means that at a stage the business will be making a profit meaning that they can expand, if the business expands then shareholders are interested as this means that the business is doing good and then the they will buy shares meaning increase market share. The marketing and the sales department are linked to other departments as they need to tell the production department what to make and how many to make so that they are able to sell those goods. They also are linked to the finance department as the finance department has to give their staff wages in order to keep the staff motivated so that they are working towards achieving the business targets. The human resource department are also linked with these departments as they need to train the staff for them so that the staff can do their tasks correctly and know what they are doing which would help in satisfying the customers meaning that these department help achieve the aim of attracting customers. Production They are responsible for: o Producing goods Producing goods help achieve the aim of making a profit because if they make products that are of good quality but at a cheaper price many customers will buy the product and it will also help to attract customers. ...read more.

Conclusion

So the production department tells the purchasing department what they need and then the purchasing department buys those raw materials; this makes the purchasing department to be linked with the finance department as well as the finance department will need to give the purchasing department the money to go and buy the products; this helps the business to achieve the aim of attracting customers as they are helping the production department to produce quality goods which the customers will want to buy. R&D: They are responsible for: o Designing the product, This helps M & S to achieve the target of making profit as the designs of the products will be attractive and will help the business to sell those products meaning that they will be making profit. The Research and development department and the production department are linked together as they need to give information to each other on how to create the designs so that it can be sold and also the Research and development department needs to guide the purchasing department to design the product when producing them. The research and development department are also linked to the finance department as the finance department need to pay the research and development staff good wages because they are the main team that help increase sales and if they are paid good then it will hep to motivate them and they will work towards achieving the aim of attracting customers by making the designs more attractive. ?? ?? ?? ?? Samina Ahmad. BTEC National Diploma in Business Unit 1: Introduction to business 1 Katharine Dent ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Structures, Objectives & External Influences section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Structures, Objectives & External Influences essays

  1. Barclays Investigating a Business

    increase their customer base as they will be portrayed as a well run business. This will therefore increase motivation for workers knowing they work in a well known business and creating a superior outlook on the company. In the long run if Barclays were to reach their goal and 'Build

  2. Interpretation of Financial Statements.

    This adjustment will facilitate more useful comparisons between companies. The ROTA/RONA is important because it compares the profit against the total/net assets invested in the business. In other words, the ratio attempts to measure how successfully the firm's management has utilized the assets under its control to generate earnings for the company.

  1. Ownership and finance for my business. The business I am doing is a clothes ...

    Both franchisor and franchisee have a strong vested interest in the success of the brand and keeping their customers happy. Advantages: A franchise is a duplicate of a successful business concept. The franchisee owns the outlet, therefore, he hires his own employees and oversees the management its day-to-day operations.

  2. Job roles, recruitment, motivation and legislation.

    even more people respond to these ads, but only a few applicants get a positive response. The job ads are the ideal place to find a broad directory of businesses that are looking for employees. There are normally a bit of information about the company and the best of all

  1. Business development

    I will do this by advertising so people know about Pink ladies. Also trying to breakeven so I am making a profit and trying to beat competitors. I will maximum my success by making sure I monitor my competitors, make sure staff are well trained and provide a good quality service.

  2. Free essay

    Market Research

    The main aim of this project is to conduct a sufficient feasibility study in order to evaluate whether or not my business will be successful or not. If my business is likely to fail I would like to assess what factors resulted in this failure and in turn what factors resulted in its success.

  1. Investigating Business. Tesco PLC. I will be describing the aims and objectives of ...

    Tesco?s main purpose is to serve its loyal customers. Tesco's organisational structure has the customer at the top as they are their top priority. Tesco has fully skilled people at each level of their organisational structure. There are six work levels within Tesco?s organisation structure.

  2. Applied Business. Investigating a business Preston Manor High School

    They should check if they are going to reach the targets of how many students achieve passes or above. Also, they could measure the amount of students have increased or decreased, this will be able to tell if the school is doing well or not.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work