• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Case Study - Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions

Extracts from this document...

Introduction

M2: Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions: Case study 1: Sarah Smith is partially deaf in one ear. She is 78 years old and also has arthritis. She has recently fallen in her home and has been admitted to hospital. The nurse on duty asks Ms Smith if she has taken her medication. When Ms Smith doesn?t answer, the nurse rolls her eyes, shakes her head and then hurries out of the room. After looking at the care plan, the nurse re-enters and doesn?t ask Ms Smith anything and instead administers the medication. Ms Smith asks her what medication she is being given and the nurse replies: ?you don?t need to worry about that; I?m here to see to it?. ...read more.

Middle

This will make the patient feel upset and she should make sure that the patient has not taken her medication and she should make sure the patient is feeling okay about it and that she has made a mistake and that she can take her medication right now. To help Sarah she should be given hear aids to help her with her hearing. This would help her to become more confident in herself. Also to help her she may be lonely and may need a befriender. Another way that can help with a good communication would be that D1: Evaluate strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. Advantages: The benefits would be that Sarah would be able to hear what the nurses would have to say and it would be easier for her to communicate with others. ...read more.

Conclusion

Despite the fact it may also be that Sarah does not understand what the nurse is saying and is confused to what is going on. However, the nurse would also be ignoring the requests the patients are making. Also the patient maybe be emotionally lonely and does not have any friends and it maybe that the nurse is not seeing that she is lonely and is only focusing on the physical side of things and with her health and not how her social life is like and her family and what she could do to help her as well Sarah has a lack of confidence and may not ask for the help she needs and what she has that can help her or it may be that the nurse is still not listening to what Sarah has to say. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    Review Strategies used in health and social care environments to overcome barriers to effective ...

    4 star(s)

    Training for professionals Training for professionals can be a really effective and great way of helping professionals learn new or develop ways of overcoming barriers to communication, this can help them more aware of the communication cycle or the different ways barriers can occur, this can also involve taking part

  2. Marked by a teacher

    barriers to communication

    4 star(s)

    As part of a group it was much more difficult to have an interaction amongst the group and sometimes not all of your social needs would be met. You couldn't transmit values to all of the people in the group as it got hard as debates and disputes took

  1. Marked by a teacher

    P3 explain factors that may influence communication and interpersonal interaction in health and social ...

    3 star(s)

    it would give the resident or service user the opportunity to hearing what people are say including themselves and it will also give them the confidence that they need to start a conversation also the conversation will not be misinterpreted so the conversation will be effectively communicated.

  2. Explain the role of effective communication and interpersonal interaction in a health and social ...

    The reality is that language and cultural barriers and misunderstandings can get in the way of effective communication and create complications in the workplace.

  1. Positive Care environments

    This sector includes voluntary and private organisations. This sector has grown greatly. Much of the growth in provision has been in private homes for elderly people. Many of the residents I spoke to said that they trusted the carers and had strong relationships with them. All the carers were female but the male residents said they felt comfortable with the female carers helping them.

  2. Developing Effective Communication in Health and Social Care

    As I was working in a class mixed with year 2 and 3 of children age between 6 and 8 years old. I have been very impressed and learnt a lot from my observation how the communication has been carried out between teacher to students, students to students, teacher to member of staff or parents etc.

  1. Unit 5 Anatomy and physiology in health and social care

    Every piece of food we eat has to be broken down into smaller nutrients that the body can absorb, which is why it takes hours to fully digest food. The digestive system is made up of the digestive tract. This consists of a long tube of organs that runs from

  2. Health and Social Care Unit 3 Health and Well being

    Obesity is one of the top threats to the health of individuals across the globe. Being overweight changes the ability to process foods properly, release and acceptance of hormones, and creates a toxic environment within the body. No woman should have more than 35 percent body fat and men should not rise above 25 percent.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work