• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Health and Social Care Oral Communication

Extracts from this document...

Introduction

Oral communication Oral communication is used in various care settings for example; doctors surgeries, hospitals, old peoples homes and even in the patients home during call outs. Oral communication needs to be used to give important messages to patients of colleagues. Doctors need to tell patients about illnesses related to the patient or advice and help about medications. Some old people suffer badly from lots of different illnesses so they will need extra care. To help with this, care workers will need to make sure oral communication is used greatly to explain about medicine or anything other thing to calm or comfort the patient. People in the health profession need to obtain information through oral communication. This is vital as it can help to decide what's wrong with the patient e.g. a patient who has gone to their doctor, explaining symptoms they are experiencing a doctor or a nurse would be able to work out specific treatments for the patient based on the information given. ...read more.

Middle

However if the doctor just listens and does not judge the patient for problems they are having they will build up more trust towards the doctor and feel happy about talking to the doctor about certain problems. Common interests are important for patients in health care settings. This is because some patients attend social clubs for their illness. Some of these people find it hard to socialise so by having the same interests as someone else it will give them something to talk about and also build a relationship with that person. This is a great way to get maybe some of the quieter patients to interact with each other. The effectiveness of tone of speech can vary depending on how loud or politely someone is speaking. If a nursery nurse shouted at a child the child would probably become upset and wouldn't want to talk to the nursery nurse, they may also become quieter as they may be scared of getting in trouble again. ...read more.

Conclusion

Stereotyping people is similar to patronising people as it can cause upset. For example if a health professional viewed all travellers as trouble makers it would cause that group of people to be upset as they are represented in that way. The patients would therefore not want to communicate to the health professionals. Inappropriate language may well be oral communication but is very offensive to most people. Inappropriate language could include swearing or slang. This type of language can prevent people from communicating orally. For example if a patient were talking to a nurse rudely the patient would most likely be ignored even if they did need help with something. Lack of awareness or disregard of individual difficulties and disabilities is very na�ve. People who do not show any respect or awareness for a type of disabilities or difficulties prevents those who are suffering with problems related to this. They may find it upsetting and hard to communicate. For example in a hospital a disabled person in a wheelchair and the person pushing the wheelchair could be communicated to differently. The person pushing the wheelchair could be spoke to more by a health professional rather than the disabled person. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Healthcare essays

  1. Marked by a teacher

    barriers to communication

    4 star(s)

    she was in control of the conversation Group interaction There were 3 children involved in this is all of which their names have been changed due to confidentiality reasons. These were Lucy, Frankie and Pat. This took place by the swings with the children where they were playing by the round about.

  2. Developing Effective Communication in Health and Social Care

    People use their senses to receive the message. The communication cycle is the process people become involved in when expressing thoughts and interpreting the thoughts of others. It involves the following six steps: 1. Expressing our thoughts - at this stage, we need to think about what it is that we need to communicate and to whom.

  1. POSITIVE CARE ENVIRONMENT

    Care workers must make sure that all service users receive a high standard of quality care based on positive and respectful care relationship. Individual users have a range of rights that are established in codes of practice and legislation. These involve: ?

  2. Health and Social Care Communication. Examples from work with a service user with ...

    I should ensure I consult her on her child's welfare and development I need to make a plan of my interaction with Tegla and Sunhil; this is very important. It will help me to organise my thoughts and put them into a correct sequence.

  1. Unit 5 Anatomy and physiology in health and social care

    Bacteria in the large intestine help to break down the undigested materials. The remaining contents of the large intestine are moved toward the rectum, where faeces are stored until they leave the body through the anus as a bowel movement.

  2. Health and Social Care Unit 3 Health and Well being

    may become isolated from society as a fear of being judged is created. In some rare cases it can even lead to individual?s psychological welfare being affected as they may start to self-harm themselves. It will most likely lead to individuals having a low self-esteem and negative self-image of themselves,

  1. Types of communication including factors that support and inhibit communication within a care setting ...

    This will help make a client feel cared for because the nurse is making sure they do give the right dose for they valued the client?s health. The main reason of health and social care practices is to provide support for a service user to help improve their health and

  2. Unit 2 Communication in Health and Social Care. Examples from a Day Nursery.

    At my work placement the children?s information is kept on a data base where only the manager reads it. In other health care settings like hospitals, dentist information is also kept confidential on a data base (Advanced Neil Moonie 2005).

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work