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P3; Explain factor that may influence communication and interpersonal interaction in health and social care environments.

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´╗┐Edexcel BTEC Level 3 Subsidiary Diploma in Health and Social Care Unit 1; Developing Effective Communication in Health and Social care P3; Explain factor that may influence communication and interpersonal interaction in health and social care environments. Content of Communication; - Communication in difficult situation; this is when communication occurs and there is a difficulty that may influence the communication and cause the message to be misunderstood. If the service user comes to see a doctor whilst on holiday in England and they are speaking in the language that the doctor does not understand, we can call this a difficult situation between the doctor and patient. Communication in complex situation; this can occur through the communication if there is a lack of knowledge. If a woman came to see a midwife and she used some terms and language that the patient did not understand, this may cause damage to the baby because the midwife may have told her to avoid certain exercises but the women will carry on doing them. Communication in sensitive communication; this occurs in communication where a sensitive message needs to be sent across. ...read more.


This means that if the person with this kind of disability was trying to send a message across there is a risk that nurse will not understand their message perfectly as people can sometime mistake the words. These people cannot be left on their own to visit places like Health centre as they may get lost or they may not explain what their needs are. They should always be occupied with somebody that is taking care of them and they know what they are like and if they have any special needs like allergies to special tablets and etc. Personality; this is one of many barriers that occur in communication between nurse and the patient at emergency room. If the patient with dull personality comes and nurse ask what is wrong, the lack of the details form the side of the patient will not give her enough details to hold on to so she will have to figure it out on her own. Which is sometimes very hard to do as not every injury or illness in emergency room is visible. The lack of details of accident in emergency room may lead to risking the life of patient. ...read more.


This can be a barrier in communication with professional as they may get scared of a patient with this sort of acting. Professional will work under pressure as they will be not sure how they will react to anything that will be discussed. Submissiveness; a person that is submissive will accept anything that is told to them. In communication between submissive and health visitor they are likely to accept anything that has been said to them as they often do not even have their own opinion and will do anything that has been suggested or been done previously in their case. Assumptions; this is when person use assumptions too often before they know all of the information. This is very likely to occur in any conversation with health professional as people always tents to be scared of finding out their test result and they assume the worst. Because of that if there is a sensitive message that needs to be send across people should talk directly to each other so that person can hear all the details clearly and no assumptions are made. Values and Beliefs; People have different values and beliefs when it comes to their health. ...read more.

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