Explain the factors that may influence communication and interpersonal interactions in health and social care environments.
Explain the factors that may influence communication and interpersonal interactions in health and social care environments. (P3)
In this assignment I am going to be explaining the factors that are influencing effective communication and interpersonal interactions in health and social care environments. I will also be describing the factors that influenced communication in Mrs Singh’s case study.
Factors that effect communication
The environment
The environment effects communication is the lighting is not correct which can disturb people as they would not be able to see properly. The setting is not correct and the noise level is too high to communicate with people. (1)
Attitudes
The ability to be confident and to respond to others in an appropriate way for example by showing respect and not being rude.
Values and beliefs
The risk of making assumptions about someone before even getting to know them, also stereotyping the individual. (2)
Disability
As the person with a disability would like to interact and communicate in a certain way, which they feel comfortable with.
Content of communication
