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P3 explain factors that may influence communication and interpersonal interaction in health and social care environments. P4 explain strategies in health and social care environment to overcome barriers to effective communication and interpersonal intera

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Introduction

P3 explain factors that may influence communication and interpersonal interaction in health and social care environments. P4 explain strategies in health and social care environment to overcome barriers to effective communication and interpersonal interactions. There are lots of factors that could influence the communication barrier. I will be talking about some barriers that influence communication and the strategies that could be used to overcome them. Environment Our surroundings can influence the way that we communicate for example a service provider is being interviewed for a job he or she can find it hard to concentrate in the environment that they are in like if there are pictures on the wall of the office where they are being interviewed it can affect the way that they communicated because the person being interviewed might get distracted by the pictures or the very nice view from the window. Also the temperature of the environment can affect the way that we communicate because if the room is cold the person being interview will only make a brief comment on a question asked this also applies to a service user in addition the background sounds can affect the way that we communicate, if there is music play the service user or the person being interview might sing along instead of listening to what is being said. Strategies There are different ways to overcome the barrier in communication when in an environment that could distract you. For example when giving and interview that room in which the interview will held should not contain anything that could distract the person being interviewed and the temperature of the room should be fairly warm not too cold or hot. ...read more.

Middle

When doing an activity with the resident it will be effective for them to communicate with the group that they are in so the show be sitting in groups around a table in a way that they can look at each other and communicate effectively when communicating with each other this will give them an opportunity to talk and have conversations between themselves. Noise Noise can influence the way that we communicate with each other in a care home a service user can be side tracked when there is a background sound when they are telling you something or complaining about a pain that they may have. For example when talking to someone a room where there is music playing it will be very hard for them to hear what you are saying so you would have to shout for them to hear you and if it is a private conversation it is possible that everyone will hear the conversation that you are try to have or that the conversation can be misinterpreted and misunderstood. Strategies There are different ways that the barrier of noise can be broken to improve the way that we communicate. When in a room where there is a loud noise and a service user is trying to communicate with a staff and is trying to have a private conversation there should be a change of since where the staffs takes the service provider in to a room where there is no music to talk to them this will be and effective way of communicating where there is noise. ...read more.

Conclusion

to listen for meaning in what they are trying to tell them to find the real problem in what they are saying. Also when a resident is talking to service provider the service provider should turn their full attention to what the resident is trying to say by doing this it give them a chance to listen carefully to what the residents are saying this should be done by slowing down on tasks that the service provider is doing and focusing on the resident, what she is saying and doing and communicating. There are different ways to overcome the barrier in communication when in an environment that could distract you. For example when giving and interview that room in which the interview will held should not contain anything that could distract the person being interviewed and the temperature of the room should be fairly warm not too cold or hot. When talking to a resident or a service user they should be taken into a room where they is nothing to distract them however sometime s the environment that we are in can have an effective way of communication for example when a staff is in a service users room and does not know what to talk about they could start by asking a question about some of the picture in the service users room. Things that we can see in our surroundings can help the service users start a conversation with the service providers. However there are strengths and weaknesses to this strategy because not all the service user would like to ?? ?? ?? ?? HEALTH AND SOCIAL CARE LEVEL 3: EFFECTIVE COMMUNICATION TUTOR: JUDITH ...read more.

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3 star(s)

This report meets the aims stated at the beginning. It discusses the barriers to effective communication and how they can be overcome, it links in well to the work related context chosen and the writer demonstrates a clear understanding of how communication can be adapted to suit the service users needs. Weaknesses of this report are that only one reference is evident and there are quite a lot of grammatical errors. There is also a great deal of repetition throughout. ***

Marked by teacher Michelle Turrell 01/03/2013

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