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positive care enviroments

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Positive care environment I have chosen to carry out my investigation of this coursework on a care home that I do Voluntary care work at currently. I will be looking at the different aspects of care that is provided by the care home and the possible barriers of care that may or may not be over come. I will also be looking at acts that are around to protect the user against abuse. I will also look closely at the precautions they have in place to protect the service user and make sure that the service user is happy and that is being cared for according to the care value base. There are 3 ways that people can refer to care these are: 1. self referral - when the patient itself brings their self's forward for care 2. third party referrals - this is when friends or family one someone else brings the patient forward to care as they may this he or she may be incapable of looking after their selves. There will be an assessment of the patient to see whether they are in need of help with the care of their selves. If they don't want to go into care then things to consider will be their human rights (1998) and also other peoples human rights, so they have to either be a danger to their selves or the public (PUBLIC SAFETY ACT, 2002) 3. Professional referral- when a doctor or someone who is an expert in the line of work refers patients in to care for a variety of reasons, i.e. Dementia. Practice should be regulated by the ethics in patient referrals act of 1989. Service users' rights Data protection act 1998 - this is information about the service user kept confidentiality it's important for safety of the user and also to keep the user dignity. My placement had a phone outside the building and you will need to identify who you are before you where allowed in. ...read more.


Then people realise that this becomes an issue of equal opportunity. The parliament discusses this and then the government research and write a report on this matter. Then the civil services make a recommendation such as: passing an act to protect people who are of different ethnicities. The government produces a green paper, which people have access to, they debate about the matter, the civil services passes on findings of the debate to the government who then produce a white paper which then creates further debates about the matter, the house of parliament debates proposals the proposals get the royal asset which then finally leads to legalisation of the matter. The sources of equality in law are the British courts, British parliaments European Union and the European courts. The British court passes case law and the British parliament passes acts of parliament. The European Union passes directives ad regulations and the European courts passes case laws. These are all then become into one equality law. These laws are the put into care settings by charters organisational policies and codes of practice (this is the same for all the organisations). There are 3 different European laws affecting individuals these are: 1. Regulations - this is the strongest law out of the three and must be carried out by all the members of the state straight away. 2. Directives - applied by members of the state to make their laws related to all the other members of the state. 3. Decisions - when an individual or organisations appeals against an idea or a thought of the courts of the UK so then the case must be taken to European courts of justice. There are laws such as the race relations act 1976; this was amended in the year 2003 - these amendments were more related to schools. This protects the clients against unjust treatments due to their racial ethnicity. ...read more.


Barriers: these are factors which affect negatively the service user by denying their right to obtaining care. Physical barriers - the disabled ramps outside had been vandalised so they were not really in a usable condition. It seamed as it gave a negative vibe about using the ramp as it looked dirty. In the garden there was difficulty with the little step that was there, if there was a disabled person who lived in the residence I think they would find it hard to get in and out of the garden which may mean that they can become excluded from social groups and they also loose their right to choice the sufficient equipment is not there to cater for the service user. There was a stair lift so that the clients could go up and down the stairs and have access to their rooms which were on the second floor. Services and information: at the reception area which was the offices of the supervisors and manger they had leaflets and information about the care home which allowed the possible service users information about the daily routines and events that would be taking place, this allowed the service user to analyse the care home to see whether it was suitable for them or not. There was also information about events around on the notice bored which was in the lounge. There was also a lot of communication going on which allowed the service users to be made aware of possible events that were coming up. This meant that everyone was made aware of events that were coming up. I also found out that the care home had translated information available for possible service users that wanted access to the service but they didn't understand English, this was in; French, Spanish, Turkish, Arabic, Urdu ; these were because in the past these were the only type of people who accessed the service but they let me know that it was possible for them to get the information on the care home translated on demand if they needed to do it. Language: ...read more.

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