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E-Commerce - Ebay and Boots case studies

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Introduction

´╗┐Commerce What is E-Commerce? This is the service online that includes retail shopping, banking, auctions and more. E-commerce simply means the transaction of buying and selling things online. Millions people worldwide buy things over the internet and the popularity of this is still growing. This quote shows how e-commerce is developing into peoples lives. What are the advantages of E-commerce? 1. It allows people to sell things globally to customers that they not normally would be able to sell to. 2. It allows people that are busy or can not physically make it to a store to be able to order it online. 3. It allows people to easily shop around on the internet for the best prices. What are the disadvantages of E-commerce? 1. People only get to see a picture of the product and not able to see and touch it in real life. This could result in scams. 2. Some people find shopping a good social thing to do, therefore E-commerce takes this aspect of it away. 3. You have to make accounts and enter your personal details, where as in real life shops, you don?t need to do this. 4. You can not pay with cash through the internet. EBay: EBay is an e-commerce website. It allows you too buy basically anything that you could need. It also lets people sell products. These products can be second hand or new. EBay is used by thousands and thousands of people all over the world. Many different people use it and it can attract honest and dishonest people. To prevent being scammed on EBay, the site includes a feedback system that is used to make sure you are getting a product that is what you expect and that the service that the seller provides is honest. EBay is aimed at people who are looking to buy and sell products. It?s usually used by adults who know how to use the product. ...read more.

Middle

You will stay the highest bidder until someone enters a bid that?s higher than yours. You will be notified that you have been outbid and then you will have the option to enter another bid or stay at the same bid. At the end of the period of time, you will receive and email that tells you whether you have won the bid or not. Other auction websites include biddi.com and madbid. These are both sites that allow you to bid online like EBay, however they are less popular and smaller so less people are likely to use them. 5 main features of EBay 1. There is a system that allows people who have brought products from this seller in the past to rate on several criteria. There is also a space to give comments. It is important for people to have a good feedback score because people are more likely to buy from you in the future if your product and the service you provided was good. People who are good sellers can become top rated sellers and get a badge on their profile to show this. 2. The EBay site has a good navigation system. There is drop down bars to select categories and to search for the products that you want. It is important that a site is easy to navigate round because it attracts more people to the site. If a site is hard to navigate round then it may put people of staying on the website. 3. EBay lets customers to see pictures of products. It lets sellers upload several pictures so people are able to see clearly the product they are buying. Pictures are able to be enlarged 4. EBay has an advanced search system so you can be more specific in your searches. It will narrow down the hundreds of products online so its easier to find the one you want. ...read more.

Conclusion

What are the disadvantages of EBay? 1. If you?re a seller then you pay a small amount to list your item that you are wishing to sale. You then pay a small percentage of the money when the item is sold. This however is very little and it still can be profitable for sellers. 2. There are many scams that happen on EBay and people must be careful who they buy from. I think that EBay fulfils its purpose and is a good E-commerce website. Its purpose is too sell products that people put up for sell on the website. It also lets people buy different items around the world so it includes all cultures. EBay sells thousands of products a year so therefore it fulfils its purpose. EBay is one of the most popular and most used sites for selling and buying products. Boots: There are other websites that are E-commerce. This boots website allows you to buy things online. This is a service now that a lot of people have become reliant on. It not only gives users a chance to view products online but also lets you order and buy them. Most stores now days will have an electronic websites online that people can buy things from. The boots website is easy to navigate around and it lets you add things to a basket for checkout. There are several payment methods and also uses a secure server for the payment process. This is important for an E-commerce website as it lets customers see that their details will be safe. There is an easy search bar which lets people find their products easily and quick. The shot below shows the product information that you get with each product. There is a star rating, a description, picture and other details such as stock information and delivery prices. By giving clear information on each product, it allows the customer to know exactly what they are buying and the prices that they are paying. There is a customer review section where potential buyers can read what other people thought of the product. ...read more.

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