• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Understand the contribution that the human resources department when being competitive.

Extracts from this document...

Introduction

Understand the contribution that the human resources department when being competitive. "Competiviness is the ability of a company to operate efficiently and productively in relation to other similar entities. Competitiveness has been used most recently to describe the overall economic performance of a nation, particularly its level of productivity, its ability to export its goods and services, and its maintenance of a high standard of living for its citizens". Definition from Google. For Coca Cola it is things like, * Costs * Profiles * Profit margin * Labour effectivness. There are many ways in which you can improve competitiveness and these are different ways Coca Cola can do it. Coca Cola's employees It is often said that a business is only as good as its people. Businesses are increasingly recognising the benefits of employing a diverse mix of people. This means recruiting individuals with various: * racial and cultural backgrounds * ages * genders * sexual orientations * disabilities * religious beliefs Recruiting a diverse workforce has many business benefits. ...read more.

Middle

By recruiting employees from under-represented groups, you can avoid potential customers and possible discrimination eg employing womenin a traditionally male environment. The Coca Cola company has adopted different initiatives to promote ethnic minority differences. Female staff being recruited. Coca Cola have stores located in large ethnic countries such as asia and africa, in africa Coca Cola are trying their best to help in the aid of aids. Whether the firm is large or small, studies demonstrate that customers, staff and suppliers have greater loyalty to businesses that seek to be more representative of the communities they serve. This will help Coca Cola in many ways because it will allow more ptencial customers leading to profits. Human Resources- Research and Development and Training Without the human resources department training and developing their staff, the company would be less effective to the consumer. Without research and development you would not be one of the big competitors. Research and development needs to be carefully planned and managed to succeed. ...read more.

Conclusion

If the staff is more motivated they can offer the customers of Coca Cola better customer satisfaction. Only effective training can provide employees with the most efficient way of managing their resources and ultimately improving the performance of the business. Quality Control Quality standards are independently developed documents that set benchmarks for how a business manages its key processes. They can help your business whether you offer products or services. To achieve a standard of quality Coca Cola implement a quality management system in the business. This helps the company to: * achieve greater consistency in the activities involved in providing your products or services * reduce expensive mistakes * increase efficiency by improving use of time and resources * improve customer satisfaction * market your business more strongly What Makes my firm competative compared to pepsi? * Better marketing strategies * More skiled employers * Better production Inconclusion you can see that human resoucres are involved in many ways to make Coca Cola competative and the information given above show how they meet them and that is why Coca Cola is a big brand name which have very few competitors. Randeep Chana A2 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Human resources at McDonald's

    Our policy is to actively promote from within. If an employee does well in their job their Manager may consider them for promotion.

  2. The purpose of the coursework is to produce an analytical report on how a ...

    The man-hours spent on seeing how employees are performing could be used to try and maximise production. Personal feelings must not get in the way of someone's evaluation. This may be a problem is there are personal feelings between employees.

  1. Managing Human Resources in Marks & Spencer.

    However, if an employee feels that they have been unfairly dismissed (e.g. on the grounds of pregnancy, ethnic background, or union membership), they can apply to have the case heard at an industrial tribunal. This is a small court that deals with claims of unfair dismissal and discrimination from employees against their (former)

  2. Employees are a business's most important assets; this is why they created the Human ...

    The most important factor for gaining employment as a full time zoo keeper is experience with animals. Plus the correct attitude towards animals and stock management, a wide-ranging knowledge of animals both in captivity and their wild status is important with a general interest in conservation worldwide.

  1. Our interview sessions to learn the functions of the department, the roles of the ...

    This housekeeper is assigned an assistant and works in conjunction with the other members of the Housekeeping Department. Their responsibilities include the management of their floor, the inflows and outflows of their work, and the correction of problems. The housekeepers receive feedback from a guest upon check-out through a guest feedback form.

  2. Human Resources.

    It is important for Tesco to know the availability of workers in their locality as this will enable them to prepare and make back up plans for when there is a shortage of suitable people willing to work for Tesco.

  1. Knowledge of the responsibilities covered by the human resources function with in the business, ...

    In this document the overall "vision for improvement" of national skills are based. In this briefing the local skills shortages are also assessed. According to Stephanie Shields this information sets how many staff will be needed the following year and how many need to be recruited and what skills staff

  2. Human Resources- Employing and maintaining staff

    It would save money as you do not have to pay for the advert , you could send around an email or put a notice on the notice board . You could do 1 on 1 interviews rather than panel interviews .

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work