• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Understand the contribution that the human resources department when being competitive.

Extracts from this document...

Introduction

Understand the contribution that the human resources department when being competitive. "Competiviness is the ability of a company to operate efficiently and productively in relation to other similar entities. Competitiveness has been used most recently to describe the overall economic performance of a nation, particularly its level of productivity, its ability to export its goods and services, and its maintenance of a high standard of living for its citizens". Definition from Google. For Coca Cola it is things like, * Costs * Profiles * Profit margin * Labour effectivness. There are many ways in which you can improve competitiveness and these are different ways Coca Cola can do it. Coca Cola's employees It is often said that a business is only as good as its people. Businesses are increasingly recognising the benefits of employing a diverse mix of people. This means recruiting individuals with various: * racial and cultural backgrounds * ages * genders * sexual orientations * disabilities * religious beliefs Recruiting a diverse workforce has many business benefits. ...read more.

Middle

By recruiting employees from under-represented groups, you can avoid potential customers and possible discrimination eg employing womenin a traditionally male environment. The Coca Cola company has adopted different initiatives to promote ethnic minority differences. Female staff being recruited. Coca Cola have stores located in large ethnic countries such as asia and africa, in africa Coca Cola are trying their best to help in the aid of aids. Whether the firm is large or small, studies demonstrate that customers, staff and suppliers have greater loyalty to businesses that seek to be more representative of the communities they serve. This will help Coca Cola in many ways because it will allow more ptencial customers leading to profits. Human Resources- Research and Development and Training Without the human resources department training and developing their staff, the company would be less effective to the consumer. Without research and development you would not be one of the big competitors. Research and development needs to be carefully planned and managed to succeed. ...read more.

Conclusion

If the staff is more motivated they can offer the customers of Coca Cola better customer satisfaction. Only effective training can provide employees with the most efficient way of managing their resources and ultimately improving the performance of the business. Quality Control Quality standards are independently developed documents that set benchmarks for how a business manages its key processes. They can help your business whether you offer products or services. To achieve a standard of quality Coca Cola implement a quality management system in the business. This helps the company to: * achieve greater consistency in the activities involved in providing your products or services * reduce expensive mistakes * increase efficiency by improving use of time and resources * improve customer satisfaction * market your business more strongly What Makes my firm competative compared to pepsi? * Better marketing strategies * More skiled employers * Better production Inconclusion you can see that human resoucres are involved in many ways to make Coca Cola competative and the information given above show how they meet them and that is why Coca Cola is a big brand name which have very few competitors. Randeep Chana A2 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. The purpose of the coursework is to produce an analytical report on how a ...

    * Cash alternative to company car * Bonus scheme * Company sick pay * Company loan scheme * Maternity leave programme * BUPA health screen Relationship between Training & Development and Performance Management Before McDonalds can give its staff advance training it needs to know what they lack.

  2. Managing Human Resources in Marks & Spencer.

    Marks and Spencer consider the effects of the following labour market factors for their human resources planning: * Local employment trends * Local skills shortages * Competition for employees * Availability of labour. Human resources planning also involves looking at how labour is organised within Marks and Spencer.

  1. Human resources at McDonald's

    Setting standards which some employees are less likely to be able to achieve because of their gender, race, disability etc. Harassment Harassment is a form of discrimination and is behaviour which the recipient finds unacceptable and welcomed. Sexual harassment may be direct at both men and women and means any

  2. Human Resources.

    staff have more training needs This information will give an idea to the rest of the company about the skills and training of their employees. Weakness can be tackled using these information and strengths can be built upon. d) Succession This really only applies to employees at supervisor/line manager level and above.

  1. Knowledge of the responsibilities covered by the human resources function with in the business, ...

    should be trained in, in order to deliver the skills training required. The different types of labour market that is researched to plan human resources are: According to Stephanie Shields the current need of training in Bradford District and Airedale Corridor are in areas of Travel and Tourism, Leisure and Recreation and Information Technology.

  2. E1: Accurately describe the responsibilities covered by the human resources function in the ...

    Therefore in successful organizations, employees work towards helping organisation to meet their objectives. It is necessary for organizations to develop systems and methods to manage employees' performance more effectively. It is important because if everyone knows when they perform well and not well, they could receive some training on their weakness.

  1. Our interview sessions to learn the functions of the department, the roles of the ...

    As Mr. Ortiz-Alcantara, manager of Human Resources, explained, "This period evaluates the employee to make sure they are aligning with their position. If they are not, they will then be relocated to another department that suits them better." The introduction period is very important because employees need to fit in with their working environment to increase job satisfaction.

  2. Human Resources- Employing and maintaining staff

    Labour Turnover HR measure how successful they are retaining staff by looking at the labour turnover for each year . Labour turnover is the proportion of employees leaving a business over a period of time . HR will analyse the results and look at the trends to decide on what action they think will be appropriate .

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work