• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Understand the contribution that the human resources department when being competitive.

Extracts from this document...

Introduction

Understand the contribution that the human resources department when being competitive. "Competiviness is the ability of a company to operate efficiently and productively in relation to other similar entities. Competitiveness has been used most recently to describe the overall economic performance of a nation, particularly its level of productivity, its ability to export its goods and services, and its maintenance of a high standard of living for its citizens". Definition from Google. For Coca Cola it is things like, * Costs * Profiles * Profit margin * Labour effectivness. There are many ways in which you can improve competitiveness and these are different ways Coca Cola can do it. Coca Cola's employees It is often said that a business is only as good as its people. Businesses are increasingly recognising the benefits of employing a diverse mix of people. This means recruiting individuals with various: * racial and cultural backgrounds * ages * genders * sexual orientations * disabilities * religious beliefs Recruiting a diverse workforce has many business benefits. ...read more.

Middle

By recruiting employees from under-represented groups, you can avoid potential customers and possible discrimination eg employing womenin a traditionally male environment. The Coca Cola company has adopted different initiatives to promote ethnic minority differences. Female staff being recruited. Coca Cola have stores located in large ethnic countries such as asia and africa, in africa Coca Cola are trying their best to help in the aid of aids. Whether the firm is large or small, studies demonstrate that customers, staff and suppliers have greater loyalty to businesses that seek to be more representative of the communities they serve. This will help Coca Cola in many ways because it will allow more ptencial customers leading to profits. Human Resources- Research and Development and Training Without the human resources department training and developing their staff, the company would be less effective to the consumer. Without research and development you would not be one of the big competitors. Research and development needs to be carefully planned and managed to succeed. ...read more.

Conclusion

If the staff is more motivated they can offer the customers of Coca Cola better customer satisfaction. Only effective training can provide employees with the most efficient way of managing their resources and ultimately improving the performance of the business. Quality Control Quality standards are independently developed documents that set benchmarks for how a business manages its key processes. They can help your business whether you offer products or services. To achieve a standard of quality Coca Cola implement a quality management system in the business. This helps the company to: * achieve greater consistency in the activities involved in providing your products or services * reduce expensive mistakes * increase efficiency by improving use of time and resources * improve customer satisfaction * market your business more strongly What Makes my firm competative compared to pepsi? * Better marketing strategies * More skiled employers * Better production Inconclusion you can see that human resoucres are involved in many ways to make Coca Cola competative and the information given above show how they meet them and that is why Coca Cola is a big brand name which have very few competitors. Randeep Chana A2 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. The purpose of the coursework is to produce an analytical report on how a ...

    McGregor argues that the type of employee a person becomes is influenced by management style. Theory X conveys a negative view of human nature, portraying employees as lazy, un-ambitious people who dislike work and need to be controlled through punishment.

  2. Human Resources Assignment - Sainsburys.

    jobs and provide a service to everyone that lives in the Borough. When deciding on building new stores the size needs to be considered, Sainsbury's use the number of people in the surrounding areas of where the new store has to be built as a factor in deciding the size of a store.

  1. Managing Human Resources in Marks & Spencer.

    was often referred to as 'Personnel' in the past, and it covers all the following areas: 1) Human Resource Planning (H.R.P). 2) Recruitment and selection of new employees. 3) Training and development. 4) Performance appraisal. 5) Remuneration packages. 6) Disciplinary procedures. 7) Grievance procedures. 8) Health and Safety issues.

  2. Human resources at McDonald's

    Too high level of staff turnover may mean that there are problems in keeping staff levels up, changes may need to be made improve the environment e.g. working hours, nature of duties, less autocratic management or an improved recruitment method.

  1. Human Resource department of Thorpe Park.

    females in the UK Here are some statistics on the unemployment rate for females and males in the UK from the period of 1992 to 2001 A higher proportion of young people than older people are unemployed, and a higher proportion of men are employed than women.

  2. Human Resources.

    This understanding will allow them to make right decision when employing people. If there are very few suitable candidates then they will have to choose someone amongst those. However, if there are many people suitable for the job then they can carry on with their search until they come across some one who fulfils all the requirements.

  1. E1: Accurately describe the responsibilities covered by the human resources function in the ...

    Development approaches the individual and employees' motivation from a different side to that of training. It is important because by helping individuals to develop themselves, they will be better able to help the organisation to meet its objectives. Bridgestone provide many training and development programmes for employees because they have to use many technological machines and chemists to produce tyres.

  2. Human Resources- Employing and maintaining staff

    This is important as the business needs to know if their staff retention is good or bad , as this affects the money in the business .

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work