Describe the concept and principles of marketing

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Adele Cotterill                                                                                                                               Unit 3 – Introduction to Marketing

Assignment 1 – The Principles of Marketing

P1. Describe the concept and principles of marketing

Definition of marketing:

Marketing is “The management process responsible for identifying, anticipating and satisfying customer requirements profitably.”

Taken from http://www.cim.co.uk/resources/understandingmarket/definitionmkting.aspx

Marketing is built upon certain concepts which make it so effective when promoting a product. There are 4 main concepts which make up marketing which are product, price, place (distribution) and promotion; otherwise known in business as the marketing mix. To build up your marketing mix businesses need to have an understanding of their customers. They need to know who their target market are, understand the customers wants and needs, know how to keep ahead of its competitors and stay up to date with what customers want as consumers wants and needs change all the time.

Before marketing a product or service you firstly need to understand what the marketing aims and objectives are. Overall the marketing objectives and aims (if successful) should lead to sales. All objectives within a company should consist of SMART.

Specific – State what has to be achieved e.g. Sales of a product

Measurable – An outcome that can be measured. E.g. how many stores have opened? How much revenue has been made/lost?

Achievable – Has the company achieved its goal? Is it achievable?

Realistic – Is the objective realistic? Is it possible to reach the goal considering the market conditions?

Time – Is there sufficient time to complete the objective in? Is the deadline sufficient?

Below I have explained the basic elements which make up marketing.

Product
To make an effective product you have to think of an item/service that meets everyone’s wants and needs. You have to make sure the product has all the correct features that will attract your target audience. E.g. it’s colour, special features, quality, safety, packaging, warranty and everything else that attracts the consumer’s eye. The product has to be different to any similar products or services and have a unique selling point that makes out it’s better than any other product of its kind to gain maximum sales. This is known as
product differentiation.

For a product to be successful it needs a brand image. If a product is branded or has a well known brand name, customers know if they make good products and have a good expectation.

Product Life Cycle

The product life cycle shows that there are 4 stages to a products sale life. When launching a product revenue will be low as the product has only just came out; therefore requires marketing to make it well known which can be very expensive.

At some point sales begin to decline and the business has to decide whether to withdraw the item or use an extension strategy to maintain sales. Extension strategies include updating packaging, adding extra features or lowering price.

Promotion

There are many ways to promote a product, though a company has to decide the most effective ways to promote it so it gains maximum coverage. It is essential that you chose the right method to promote your product as you want all of your target audience to know about it/be aware. The adverts/promotions have to be attractive to your target audiences’ eye. There are many ways to promote a product such as bill boards, TV adverts, post, emails, completions, leaflets, newspapers, the internet, face book, and many more.

To promote products effectively businesses have to use the promotional mix. The elements of the promotional mix are:

  • Personal Selling – This is where companies have employees who make direct contact with customers encouraging them to buy the product. This can be beneficial as the customer can then ask any questions about the product to the personal seller.
  • Sales Promotion – Sales promotions encourage consumers to buy the product when they see it or as soon as possible. Businesses put offers on their products such as 2 for 1 or buy one get one free so the customers are encouraged to buy it.
  • Public Relations - Public Relations is defined as 'the deliberate, planned and sustained effort to establish and maintain mutual understanding between an organization and its publics' (Institute of Public Relations).
  • Direct Marketing – Companies will contact individuals directly advertising themselves and their products. When they contact individuals directly then can use unique selling points to capture their target market. The good thing with direct marketing they can use different marketing techniques for a range of people. Examples of direct marketing are; direct post, weekly ‘special offer’ emails.
  • Trade Fairs and Exhibitions – Trade fairs and exhibitions are a good way of advertising as it gives consumers an opportunity to look at businesses products face to face. It gives them a chance to test the products out at an exhibition.
  • Advertising – Advertising is when a business wants to get themselves known and recognized by potential customers. They do this by paying money to mass media such as TV adverts, billboards or newspapers.
  • Sponsorship – Sponsorship is when a company pays another organization to advertise them. Sponsorship benefits companies as it Increases publicity, Increases sales of their products and their status is increased by being linked to the company they are sponsoring.
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Price

Price is very important when selling a product as it creates sales revenue. It has to be high enough to cover costs and make a profit but low enough to attract customers. Customers need to be able to afford to buy the product and think they are getting value for money. Researching consumers' opinions about pricing is important as it indicates how they value what they are looking for as well as what they want to pay. There are different pricing strategies companies need to decide on before marketing a product. Below I have listed different types of pricing strategies ...

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