• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

EBay Inc. is probably the most famous on-line success story in existence. Its name is synonymous with Internet auction and selling. So what is eBay?

Extracts from this document...

Introduction

eBay Company Overview eBay Inc. is probably the most famous on-line success story in existence. Its name is synonymous with Internet auction and selling. So what is eBay? "eBay (Nasdaq: EBAY) is The World's Online Marketplace(r) for the sale of goods and services by a diverse community of individuals and small businesses." 1 eBay is basically a place in which buyers and sellers come together to buy and sell just about anything. Sellers list their items for sale and buyers bit on them. Sounds really simple right, so what is all the fuss about? Well the big achievement is that everyone, or at least anyone with an Internet connection, can access this community fast and easy and buy something, or even become a seller.2 Perhaps the biggest achievement was that they became the first trusted online commercial community. It all started when Pierre Omidyar, eBay's founder, came up with the idea of an online auction site when his girlfriend (now wife) wanted a venue to collect and trade Pez dispensers. ...read more.

Middle

Revenue for eBay is generated by the sellers, who pay a "success fee". Once the sale is complete, the seller and buyer deal directly with each other; eBay is not involved. 5 A buyer can find items in two ways: 6 * Browsing - Browse though the range of items in a particular category. * Searching - Search for items by providing keywords. Most of eBay's transactions work without a problem and that is mostly due to the "feedback" feature where buyers and sellers critique each other publicly with positive, neutral or negative feedback. In eBay's site feedback is followed by (your reputation). As explained by the Help "Site your reputation is important for doing business -- and making friends". 7The better a seller's feedback, the more confident bidders feel in dealing with him. The better a buyer's feedback, the more comfortable sellers feel about his ability to complete a deal. eBay provides a wide variety of services (see Appendix A). In addition to its well-known auction services, eBay provides the following services as well: * eBay International: country-specific to serve the countries mentioned. ...read more.

Conclusion

9 * PayPal. eBay recently acquired PayPal, a global, real-time payment solution that allows any business or consumer with an email address to securely, conveniently, and cost-effectively send and receive payments online. PayPal has over 20 million registered users, including more than 3 million business accounts 10 The eBay Economy The company is not just a wildly successful startup. It has invented a whole new business world EBay managers are reminded of this day after day. Whitman says it often takes six months for new managers to adjust to the democratic regime. "Some of the terms you learn in business school -- drive, force, commit -- don't apply," says former PepsiCo (PEP ) Inc. exec William C. Cobb, now senior vice-president in charge of eBay's international operations. "We're over here listening, adapting, enabling." 1 eBay website, The Company Overview http://pages.ebay.com/aboutebay/thecompany/companyoverview.html 2 Transactions are restricted by the locations in which PayPal service operates. 3 Christine Perfetti, Driving Innovation and Creativity through Customer Data http://www.uie.com/articles/innovation/ 4 Sun Microsystems, Inc. Case Study http://www.sun.com/service/about/success/recent/ebay.html 5 eBay: Innovation and Online Community Development at Work http://www.va-interactive.com/inbusiness/editorial/biztech/articles/ebay.html 6 eBay Help site http://pages.ebay.com/help/welcome/find-items.html 7 eBay Help site http://pages.ebay.com/help/feedback/reputation_overview.html 8 eBay.co.uk http://pages.ebay.co.uk/regional/hub.html 9 eBay Live Auctions http://pages.liveauctions.ebay.com/help/welcome/overview.html 10 Sun Microsystems, Inc. Case Study http://www.sun.com/service/about/success/recent/ebay.html ?? ?? ?? ?? ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Marked by a teacher

    business online

    4 star(s)

    with the intent to construct the head office and the warehouse there. The successful development of Tesco Stores is primarily based on a plain vision. They pride them selves on selling high quality goods, improving the standard of services provided continuously, thus responding to the customers' needs.

  2. Arrow Electronics Inc. - questions and answers.

    In this case the SMR would merely finalize the details of the organization. FSRs establish relations with customers' purchasing personnel, negotiate major contracts and resolve problems with the flow of orders and deliveries. In terms of the impact of the internet, the company's and operating groups homepages were established, but did not incorporate purchasing capability.

  1. Richer Sounds

    Richer Sounds make sure they do expand too rapidly just so that the finance level is kept at ease. Richer sounds aim to expand one year and calm down the next to ensure that they improve and reach their highest potential before moving on.

  2. Amazon.com, Inc.

    3 0.18 Improved on the merchandise return policy, which makes it more reliable and efficient for consumers to return defective products 0.06 3 0.18 Key player in the market 0.06 3 0.18 Amazon has strong and efficient capital resources 0.06 4 0.24 High emphasis on product differentiation and product quality

  1. Strategic Management of Ebay

    this compared to 2.92 million and 1.62 million respectively for Yahoo and Overstock. In 2001 eBay gained 64.3% of all spending on online auctions. In 2005 there were estimates and projections indicating that 1.807 billion items would be listed by its community of users for that fiscal year alone.

  2. Business Internet marketing

    go through, this includes gathering, recording and analyzing data and information about customers, competitors and most important of all the market. Its is very useful for a business it helps to create a business plan, launch a new product or service, fine tune existing products and services, and help the company to expand into new markets.

  1. Business Online

    only one vehicle just to deliver the wanted products to many customers itself. ?Targets would be annually set in order to achieve non-stop improvement. ?All senior management shall be in charge for ensuring compliance with the Tesco policy, including the establishment of programmes and reporting needs throughout their organisation.

  2. E-commerce case study - Online Music Bussiness.

    (dr.l.lakshmi, www.articlesbase.com [accessed September 2011]). 2.1.2 Impact e-commerce on jazz music as a business The typical business impact on different aspects jazz music can be as follows: Employment and Labour Policy E-commerce makes buying and selling different from the brick and mortar models.it requires technical staff to maintain and build the infrastructure.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work