Understanding business ethics at Primark

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Crushendae Campbell

Understanding business ethics


Primark CSR policy

  • employees have equal opportunities based on merit:
  • suppliers are treated fairly
  • local communities are respected and supported by Primark
  • the company takes its environmental responsibilities seriously

CSR - CSR is a process with the aim to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders.


Corporate governance - corporate governance involves regulatory and market mechanisms, and the roles and relationships between a company’s management, its board, its shareholders and other stakeholders, and the goals for which the corporation is governed.

Sustainability - sustainability is the long-term maintenance of responsibility which has environmental, economic, and social dimensions, and encompasses the concept of stewardship, the responsible management of resource use.


Corruption - In philosophical, theological, or moral discussions, corruption is spiritual or moral impurity or deviation from an idea.


The process that Primark go through to complete its operation is:

Advertising and selling – Primark has no advertising cost. They don’t waste any money on advertising as they depend on word-of-mouth of their customers. Primark also sells their products in bulk, so that they are able to sell their products at a low price to their customers. They have saving cost strategies to allow them to sell their clothing at a low price. Primark aim their products at people that are money conscious and looking for cheap clothing at a descent quality. From what I gathered Primark, doesn’t not make advertising their main priority, but have always stayed true when advertising their product. This will involve their prices and the quality of their goods. The goods that Primark sells to their customer, I would class as appropriate as the majority of their clothing are based on the younger generation. On the other hand there are things that I would consider inappropriate for young children such as shirts with upside down crosses on them, leggings and sweatshirts with skulls but also bikini for children. This sort of clothing could really have a negative impact on families because of religious reasons.

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Employ staff - Primark has a code of conducts that are followed by factories and suppliers to ensure that their clothes are made in a good working conditions. This includes:

  • Employment is freely chosen
  • Freedom of association and the right to collective bargaining are respected
  • Working conditions are safe and hygienic
  • Child labour shall not be used
  • Living wages are paid
  • Working hours are not excessive
  • No discrimination is practised
  • Regular employment is provided
  • No harsh or inhumane treatment is allowed

These are the code of conduct that is followed within ...

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