"Describe the main features of conformity and obedience analyse two conformity and obedience studies and evaluate their application in the public services."

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Miriam Smith-Renieblas                Diversity in the Public Services

Task 2:

“Describe the main features of conformity and obedience analyse two conformity and obedience studies and evaluate their application in the public services.”

Conformity:

Debra Gray defines conformity as “A change in behaviour in response to real or imagined group pressure when there is neither direct request to comply with the group nor any reason to justify the behaviour change”. Conformity is the degree to which members of a group will change their behaviour, views and attitudes to fit the views of the group. The group can influence members via unconscious processes or via overt social pressure on individuals.

Influence by peers: People have the need to fit in with the society not many people dare to be different. Psychologists have discovered that even the most independent-minded of us will conform to social pressure when we are with a group of people

Emphasis on importance: People see being accepted by others and the sense of belonging as something much more important than actually being right or wrong in a situation. It can sometimes be easier for somebody to be wrong but like everyone else than being right but different to others. I personally believe that this is wrong though, I would rather express my views on something regardless of the controversy they may cause.

Regulates behaviour: The fact that people want to be alike and to be able to relate to others makes it easier for their personal views to be manipulated by the group norm, sometimes, a look of disapproval can be enough for someone to keep their viewpoints quiet and decide to agree with the majority. This is a worrying thought as if we loose our individuality we will never grow as much as we could as if we let our own thoughts be heard, we would end up in a very narrow minded society where a few people with stronger personalities and that dare to speak their mind will most probably gain control over us all, and society will follow this leader who may not necessarily be the most adequate like a flock of sheep would not questioning the situation or making a difference.

Behaviour similarities to peers: Often with people within the same social section, such as of the same age, gender, race, or religion, tend to act like and behaviour by a member of these social groups that doesn’t fit in with the tendencies it would be frowned upon within their social group.

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Psychological need to be accepted: If someone persistently refuses to agree with the group, he or she is frequently rejected and ignored. Humans have the need to be in groups and have people to relate to, we all need some form or companionship, and for this reason most of us tend to tweak our attitudes slightly if these cause people to not want to be around us.

Psychologists have been carrying out studies to investigate this since the 1930’s to investigate how this occurs and what affects these behaviours.

Conformity:

The main experiment carried out to analyse the way ...

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Summary It is advisable to write a plan before starting an essay because this organises the writing into some logical order. This would help the writer to get a better score too. At present the writer has gone into too much detail with certain experiments and not enough with others. The writer has not really addressed the essay question either since public service has not been addressed. Score 2 *