Individual differences/abnormality.
Psychology AS Level
Individual Differences/Abnormality
We define behaviour as abnormal if it falls into one of the following categories:
Behaviour that is statistically infrequent
Behaviour that deviates from social norms
Behaviour, which prevents an individual from functioning adequately
Behaviour that deviates from ideal mental health
Statistical Infrequency
If behaviour is frequent it is normal, if it is infrequent then it is abnormal
Some behaviour is measured on a quantitative scale e.g. how much anxiety someone experiences
This is the same for some physical characteristics e.g. height
This definition depends on comparing an individual's behaviour to that of the average person
Evaluation
Many behaviours are statistically rare but still desirable and healthy e.g. music and maths talent
There are behaviours that are not rare but not desirable either e.g. killing Jews in Nazi Germany
This equated conformists with normality yet non-conformists are valuable to society
There is no point where behaviour goes from normal to abnormal
Because of these points many people use this in conjunction with other criteria
Deviation from Social Norms
Society set rules and anyone who violates them is classified as abnormal
This is not universal because these rules vary from culture to culture
Evaluation
This view assumes that if behaviour is socially acceptable than it is normal, Nazi Germany was socially acceptable but not normal
All societies are different, society changes and there are different sub groups in society, which means different behaviour is seen as normal here, but abnormal there
This implies that a psychotherapist must make people comply to social norms rather than treat them to improve well being
Deviation from Ideal Mental Health
Maslow and Rodgers suggested that the goal was self-actualisation, to realise your full potential
People who have unconditional positive regard early in life are confident and reach it
People who have conditional regard feel unworthy, experience problems functioning and so have abnormal behaviour
Evaluation
Criteria based of a few ideas which means most people are abnormal
Different cultures have different standards of what is ideal
Failure to Function Adequately
It the behaviour hinders physical survival and/or the realisation of our potential
Rosen and Seligman suggested seven criteria, which may indicate of psychological disorder
Personal distress: experience unpleasant emotions e.g. guilt, anxiety and depression
Maladaptiveness: behaviour infers the ability to meet everyday responsibilities and cope with demands
Irrationality: behaviour that is unconnected with reality e.g. I am Joan or Arc
Unpredictability: behaviour that is impulsive and uncontrollable, disrupting lives of others
Unconventionality and statistical rarity: behaviour shown by the minority
Observer discomfort: breaking unwritten rules which makes other uncomfortable
Violation of moral and ideal standards: violating moral standards even when that behaviour is practiced
This is criteria rather than classifying abnormal behaviour
It bring in to it violating social norms and statistical infrequency
Evaluation
Some criteria depend on subjective judgements made by other people, which differ from person to person
The criteria of irrationality and uncontrollability refer to those who choose a non-conventional lifestyle rather than someone who has abnormal behaviour
Personal distress does not always go hand in hand with abnormal behaviour, some may gain pleasure from abnormal behaviour and sometimes personal distress is perfectly normal
Cultural Factors in Concept of Abnormality
Universal verses specific diagnosis
Cultural university means that all mental disorders are found worldwide
Cultural relativism means mental disorders are determined by values, norms and lifestyle
There are some disorders that only affect certain cultures, anorexia and bulimia in the West
There are some universal criteria for mental disorders
Some argue that depression and schizophrenia occur in all cultures
Cross-cultural research is needed because of the diverse social and political systems otherwise we are ethnocentric
Biological and Psychological Models of Abnormality
The Medical Model
Views behaviour as a cause of biological factors usually affecting the brain
Illness maybe caused by infection, genetics, biochemistry or neuroanatomy
Infection - invasion of the body by viruses and bacteria
The first illness associated with infection was syphilis
A person would become forgetful, intellectually impaired and paralysed before dying
It is doubtful that infections cause many mental illnesses
Biochemical factors - excess or deficiency of chemicals in the body especially in the brain
Neurotransmitters are chemicals and a chemical imbalance of some causes abnormal behaviour
Schizophrenia is associated with too much dopamine activity in the brain
Dopamine hypothesis states this condition results in too much dopamine in parts of the brain
This is supported evidence from people who take drugs that increase dopamine levels
They exhibit similar symptoms to those with schizophrenia
Treatment for schizophrenia is drug treatment, which reduces the dopamine level
Some say this is only circumstantial and there is no relation
Genetics - conditions like depression, schizophrenia and alcoholism might have genetic factors
Evidence comes from correlation studies from families to see if they have a genetic marker
This is for these conditions over many generations
Meehl and Rosenthal developed the diathesis-stress theory
This is that no abnormality is inherited but a predisposition to developing the illness
Environmental stressors may make venerable people suffer from the condition
Neurological factors - damage to the nervous system especially the brain lead to disruption of normal functioning
There are definite connections between a number of mental disorders and problems in the brain
Problems of old age are a result of deterioration of the higher levels in the brain
Implications for treatment/therapy
Drugs - most common, four groups, anti-psychotic drugs for treatment of schizophrenia
anti-depressants for treatment of depression
anti-anxiety drugs for treatment of anxiety disorders
anti-manic drugs for disorders such as bipolar depression
Electroconvulsive therapy - passing an electric current through one side of the head to the other
This remains controversial because is frightening, dangerous, no one knows why it works, can produce memory loss and other serious side effects
Others say it has saved lives and released people from sever depression
It is used as a last resort for patients who do not respond to other treatment
Psychosurgery - destroying areas of the brain, obviously permanent and needs full consent from the patient who have resisted all other forms of treatment and request this
Evaluation of the Medical Model
Positive points - it has lead to the recognition that some conditions have a biological origin even though the symptoms are psychological
The diathesis-stress model recognises that biological and environmental factors combine and offers explanations, which have been successfully applied to many conditions
Biological treatments give help and relief where others have failed
Negative points - this model puts all abnormal behaviour down to a disease of the brain when most of the time it is social and psychological factors are the main cause not a biological problem
The model also underplays the effect of social and interpersonal factors and that the biological factors only contribute
Many studies are done one animals instead of humans
Twin studies are biased because both twins lived with similar families and so this might be down to environmental factors rather than biological ones
The model cannot account for complex abnormal behaviour without a biological cause
The Ethical Implications of the Model
It doesn't blame the individual for the condition from which they suffer and emphasises the need for help
If only biological intervention is used this takes responsibility away from the patient and given to a doctor
If an individual knows they carry a genetic marker for a condition this may cause them stress
In ignoring psychological factors the treatment is incomplete
The Psychodynamic Model
This is based on the dynamics of the mind, the interaction of psychic forces founded by Freud
There is a conscious and unconscious part, repressed memories, which come out in various ways
Behavioural disorders are symbolic expressions of unconscious conflicts between the personalities
When this becomes excessive, defence mechanisms are overused distorting reality
Implications for Treatment
Psychoanalysis is used in a long-term procedure using four techniques to uncover conflicts
Free association - patient relaxes and says anything that comes into their mind no matter what it is
Interpretations look into the unconscious and the defence mechanism being used
Dream analysis - uncovers disguised meanings of dreams, gives an insight into what is causing anxiety
Analysis of resistance - analyst uses any evidence of resistance to reveal unconscious conflicts
Notes are made on hesitations, mind going blank or upset
Transference - client sees analyst as parents and re-enacts any early conflicts and resolves them
Evaluation of the Psychodynamic Model
Positive points - Freud helped us understand that psychological conflict is universal and only leads to abnormal functioning when the conflict becomes excessive
Freud did a great deal to remove the notion that people with mental disorders were possessed with demons
Freud argued for a respectable and humane attitude towards people who were mentally ill
Ethical Implication of the Model
Freud argued for a respectable and humane attitude towards people who were mentally ill
Freud did a great deal to remove the notion that people with mental disorders had demonic possession
It showed us that children's emotions should be cared for instead of repressed
It also shows how dangerous sexual repression is to people's emotional welfare
This model absolves people who have a mental condition from having any sense of blame
But because it is said to stem from childhood, this shifts the blame onto the parents instead
A serious ethical condition is false memory syndrome
This is when a psychoanalysis puts a memory that they say has been repressed in a patients head
This is usually a really bad memory such as sexual abuse
Usually it is not easy to tell if the memory is true or false
This sheds doubt on the testimony of people who have been the victim of crime
It can frame innocent people and tare families apart
This is also a pessimistic view; we spend our entire lives grappling with urges, anxiety and guilt
This gives a depressing and deterministic view of human nature and no room for free will and rationality
Violence and war are inevitable and we can never keep out aggression under control
The Behavioural Model
Behaviourism is a school of thought based on the principles of learning
It is objective study with objective measurements, it looks at observable behaviour
It works on the principle that all behaviour is as a result of learning experiences
A psychological disorder is because someone has leaned behaviour that is self-defeating or inefficient
This occurs due to either Pavlov's work on classical conditioning or Skinner on operant conditioning
Classical conditioning - occurs through association of two stimuli
The salivation at food is an innate response that does not need to be learned
The food is an unconditioned stimulus that produces an unconditioned response
The bell is a neutral stimulus before the pairings and produces no response
Once it has been paired with the food it is a conditioned stimulus with a conditioned, learned response of salivating
Before conditioning
food salivation
UCS UCR
bell no response
During conditioning
Bell + food salivation
UCS UCR
After conditioning
Bell salivation
CS CR
The story of Little Albert
Watson and Rayner conditioned a fear response in an 11-month-old boy. The boy was playing with a white rat and they made a loud noise behind his seven times. He grew afraid of small animals and fur coats.
Operant conditioning - rewards and punishments
It involves weakening and strengthens responses as a result of their consequences
Skinner placed a hungry pigeon in a cage and provided it with a pellet of food everything it pressed the bar
Skinner used the term reinforcer to describe anything, which increases the likelihood of a response
Positive reinforcer - anything pleasurable e.g. food, drink, sex
Negative reinforcer - removal or escape of something that is unpleasant and increases the likelihood of a response
Punishment - opposite of reinforcement, can be responsible for abnormal behaviour
Social Learning Theory - takes into account the role of modelling and observation, developed by Bandura
Implications for Treatment
Systematic Desensitisation - Wolpe designed this treatment for phobias, based on the fact that the fear can be unlearnt
The patient goes into a state of relaxation and is given a picture of their fear
The picture starts off small and simple and then grows
Aversion Theory - this eliminates undesirable behaviour by pairing it with extreme unpleasant experience
This can be used to treat drug addicts, gamblers and people with sexual disorders
This is very controversial and only used as a last resort
Token Economy - modifies behaviour using operant conditioning
Desirable behaviour is reinforced; clients are given tokens, which can be swapped for luxury food or additional recreation time
Modelling - based on social learning theory and involves observing and imitating model behaviour
Method is very effective for a variety of conditions
Evaluation of the Behavioural Model
Positive Points
The theory is precise and testable
A number of clinical syndromes have been created in laboratory conditions using conditioning
The use of the same principles has effectively treated a wide range of disorders
Criticisms and limitations
The model gives a mechanical view of people not allowing for personality, consciousness or freewill
Treatments are superficial and do not get to the root of the problem and tack its underlying problems
It underestimates the contribution of biology to mental disorders
Ethical Implications of the Behavioural Model
The way the model says people react to their environment like robots, this is disrespectful
Aversion therapy to pain is ethically problematic
It does fully recognise the social and cultural factors and offers a non-judgemental approach
The Cognitive Model
The model sees people as active processors of information
Problems arise when people learn faulty thinking patterns and attitudes
Implications for Treatment
Based on clients undergoing cognitive reconstruction
Rational Emotive Therapy - confrontational therapy, which shows the client how irrational and damaging their belief system, is
There is a list of ten common irrational beliefs to help see what the clients irrational beliefs are
Then using a persuasive argument persuades the client to see different
Evaluation
This ignores the unconscious and profound childhood experiences
It overestimates the importance of cognitive factors and underestimates emotional factors
It has a narrow scope, only looking at different parts of the person rather than the person as a whole
Maladaptive thinking is the result rather than the cause
Ethical Implications of the Cognitive Approach
This is far less deterministic than the others are returns the power to the individual
Faulty thinking puts blame back on the individual
IN CONCLUTION
An eclectic approach is best used to get the good points of all the models
Eating Disorders
Anorexia Nervosa - nervous lack of appetite
Anorexics are at least 15% below their minimum expected body weight
They fear gaining weight
They have a distorted body image; although they are thin they believe they are fat
They deny they have a problem
They are perfectionists
They are obsessed with food and its preparation with a tendency to hide it to conceal they aren't eating it
They avoid high calorie food
They excessively exercise
Women suffer with amenorrhoea
Physically they are extremely thin with dry, rough and dirty looking skin
Hair on the cheeks, neck, forearms or thighs is known are lanugos hair and they may loose scalp hair
They have an abnormal tolerance of the cold so have bluish fingers and toes
They have a low metabolic rate
They sleep less than normal and have low if any sex drive
They suffer from constipation and sometimes have swollen ankles
They develop mood disorders e.g. depression or anxiety disorders
They have a high abuse of alcohol
They often suffer from anaemia and dehydration and are likely to die of heart failure
The DSM 4, diagnostic and statistical manual for mental disorders issue 4, divides anorectics into two types: binging and non-binging, between 30% - 50% of anorectics also binge and vomit
90% are female; the male figure is increasing especially in the homosexual community, with it developing it the teenage years
20% have one episode but make a full recovery
60% have a pattern of weight gain and relapse over several years
20% are severely affected and usually need to be hospitalised
Mortality rate is 10% who either die of starvation or suicide
Explanations of Anorexia Nervosa
Biological Model
Genetic transmission - Holland et al Twin Studies
34 pairs of twins were used where one member of the pair has anorexia
far more MZ twins 56% both had anorexia where as just 7% of the DZ twins
there may be a genetic vulnerability but the twins were reared together so it might be dues to environmental conditions or one copying the other but this cannot explain the ones reared in different countries
Biochemical abnormalities - imbalances in the hormones serotonin and noradrenaline in anorexics but difficult to separate the cause and effect
Neuroanatomy - damage to they hypothalamus may result in a lack of appetite as well as disturbances to menstruation but there is no specific evidence to link this to anorexia
Evaluation of the Biological Model
Explains why anorexia happens during the teens because of hormonal changes
The diathesis-stress model shows there may be genetic vulnerability but there has to be a trigger
It doesn't explain the recent increase in the cases of anorexia
It isn't always possible to distinguish the cause and effect
Psychodynamic Model
Family System Theory - Minuchin et al said that anorexic families are enmeshed, the members don't have a clear identity and the family finds it hard to resolve conflicts
Autonomy - anorexics have obsessive personalities with low self-esteem and fear of their own autonomy
Certain mothers wished their daughters to remain dependent and so encourages anorexia which gave them control over their body, this is mainly seen in middle-class families where there are high expectations supporting this
Evaluation
The role of autonomy could explain why anorexia is common during adolescence
It can't explain the recent increase in the cases of anorexics
Parental conflict may be an effect rather then a cause of anorexia
The accounts are difficult to prove wrong
Behavioural Models
Classical conditioning - eating is associated with anxiety because eating too much makes people overweight and unattractive
Operant conditioning - weight loss is reinforcing because people praise it and the individual has escaped from an aversive stimuli
Social Learning Theory - feminine stereotypes in the media and the current emphasis on dieting promote a desire to be thin which is exaggerated in vulnerable individuals, supported by cross-cultural studies
Evaluations
Social Learning Theory can account for the increase in anorexia cases
It also explains cultural differences
Conditioning theory can explain how the disorder is maintained
Behavioural therapies have been successful in treating anorexia
Social factors alone cannot explain anorexia because otherwise more people would suffer from it
Cognitive Model
Distortion of body image - anorexics overestimate their body size compared with controls and this may explain why they loose more weight then others
Females more then males - females rate their ideal body image lower then was found attractive by males
Males rated their ideal body image higher then their actual weight
Evaluation
The disordered thinking may be an effect rather than a cause of anorexia
Bulimia Nervosa - from the Greek ox appetite
Binge eating followed by behaviour to prevent weight gain e.g. vomiting, laxatives or excessive exercising or dieting
Someone is classified as bulimic if they binge and purge on average 2-3 times a week
They have normal weight but a distorted body image
They secretively eat up to 10,000 calories at a time of fattening foods, eating rapidly with little chewing
Depression and guilt are common and recognise their behaviour as abnormal and aware of loss of self-control
They often have swollen features with puffy paratoide glands caused by vomiting
They often self-mutilate
Nearly all are females 95%
The onset is slightly later than anorexics
Bulimics suffer from cardiac problems, epileptic seizures, kidney damage, hair loss, metabolic disturbance, throat damage and dental erosion
Explanations of Bulimia
Biological Model
Genetic - Kendler et al found an 23% concordance rate for bulimia in identical twins compared with a 9% in non-identical twins
Biochemical abnormalities - seasonal variations, during the winter they become depressed
Imbalance in hormones creates depression
Psychodynamic Model
Family conflicts have also been identified in families with bulimics
Behavioural Model
Conditioning - binging causes anxiety and purging reinforces it causing the cycle to be reinforced
Social Learning Theory - Lee et al Bulimia in Hong Kong
Bulimia is rare in Hong Kong
Obesity is rare in Hong Kong
Chinese diet is low in fat whereas in the west fatty foods are desirable
There is less role conflict because success is related to family values
Less exposure to role models, women are not aware of self-induced vomiting
Condition is rare dues to the absence of socio-culture factors
Culture differences are due to genetic differences
Cognitive Model
Disinhibition hypothesis - when a dieter has a rigid cognitive style they respond to situations of overeating by going over the top, once they have overeaten they purge to rectify their mistake
Distorted body image - bulimics usually show a substantial discrepancy between their estimation of their true body size and the size they would like to be and this encourages weight loss
Coping style - bulimics perceive events as more stressful than most people do and use binge/purge as a means of coping with stress and gaining control
Stress
Responses to Stress
Physiological responses to stress
The autonomic nervous system is responsible for survival both under threat and basic body functions
It is split into two: sympathetic nervous system, releases large amounts of energy, which controls behaviour with split-second timing
Parasympathetic nervous system restores equilibrium once threat has passed for everyday functions
Selye made up GAS, general adaptation syndrome by using rats, it has three stages
) Alarm
When an organism encounters a threat, adrenal glands become enlarged, it increases adrenalin secretion, respiration rate, heart rate, blood pressure and muscle tension, moves blood away from the skin, inhibits digestion, dilates pupils, releases sugar from the liver to provide energy for muscles and increases blood coagulability.
If stress is prolonged the next stage happens
2) Resistance
Physiological changes are stabilised, adrenal glands return to normal size and renew stores of steroids and energy and repair damage. Arousal levels are higher than normal but eventually level off
In returning to normal the person is vulnerable and its ability to cope is taxed. They become depressed, inactive and withdrawn. If attempts to restore equilibrium fail the third stage happens.
3) Exhaustion
If stress cannot be overcome the adrenal glands become enlarged again and body resources are depleted. People suffer both physically and psychologically. They become depressed, irritable and unable to concentrate. Continuation of stress leads to disease of adaptation
Evaluation
Research on rate has proved useful to predict responses to stress however experiments on people is needed
The endocrine system is a network of glands that manufacture and secrete hormones, which act specifically
Then under threat the hypothalamus acts in two ways:
) Its excites the sympathetic nervous system which stimulates the adrenal medulla to release adrenalin and noradrenalin
2) Stimulates pituitary gland to secrete adrenocorticotropic hormone ACTH which stimulates the adrenal cortex to release corticosteroids that cause the liver to release stored glucose, inhibit tissue inflammation and stimulates the immune system to invade antigens
Perception of Stressor
Hypothalamus
Stimulation of adrenal medulla Pituitary gland secretes ACTH
Release of adrenalin and noradrenalin Stimulation of adrenal cortex
Physiological reactions of fight or flight response Release of corticosteroides
E.g. increased heart rate, respiration rate and muscles tension liver releases stored glucose ect
Emotional Responses to Stress
Different stressors produce different emotions, the most important are anxiety, anger and depression
Anxiety: an uncomfortable feeling associated with the threat of a stressor
There is two types state anxiety and trait anxiety: state is worries associated with a stressor
Trait is a personality characteristic for people who have persistent feelings of dread
Anxiety is the most damaging with the onset of mental and physical disorders
Anger: the emotion associated with stressors like frustration or provocation
It's the emotion coming from the feeling of being unfairly treated
It is not an unusual emotional response to a life-threatening illness
Depression: due to loosing someone, failure, a prolonged stressor and lacking stimulation
It is associated with feelings of worthlessness and helplessness and a characteristic associated with learned helplessness
Psychological Responses to Stress
According to Yerkes-Dodson Law there is a relationship between our levels of arousal and out ability to function effectively: "both high and low levels of arousal are associated with a very poor performance, the best performance is obtained when we are moderately aroused".
However, to perform simple tasks well we need high arousal and for complex tasks we need low arousal
Stress and Physical Illness
There are three main pathways by which stress can have this effect:
The direct effect: Cohen et al, 394 healthy participants were asked to complete a questionnaire assessing their stress levels and then exposing 1 in 5 to a respiratory virus. Those experiencing most stress were most likely to catch a cold
Vulnerability: can be physical or psychological, physically those who already have high blood pressure will be made worse by ...
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However, to perform simple tasks well we need high arousal and for complex tasks we need low arousal
Stress and Physical Illness
There are three main pathways by which stress can have this effect:
The direct effect: Cohen et al, 394 healthy participants were asked to complete a questionnaire assessing their stress levels and then exposing 1 in 5 to a respiratory virus. Those experiencing most stress were most likely to catch a cold
Vulnerability: can be physical or psychological, physically those who already have high blood pressure will be made worse by stress, psychologically the poor, young and elderly are adversely affected
Behavioural changes: stressed people tend to do things that increase their chances of being ill or injured
When stressed we drink more, smoke more and exercise less
Stress and the Immune System
Under stress our bodies produce corticosteroids, which suppress the immune system, if long-term it can interfere with the production of antibodies and the process of inflammation, which leaves the person more susceptible to illness
Kiecolt-Glaser et al studies the effect of stress on student
They took blood samples from 75 first year medical students before examinations
Within that month they found a significant reduction in the immune system response to a virus
Stress and Coronary Heart Disease
Fried and Rosenman drew attention to behavioural styles and labels behaviour either Type A or Type B
Stress and disease is linked to Type A behaviour, aggressive, incessant, struggling to achieve, hostile and competitive
Type B are less driven and do not show these behavioural patterns
Type A behaviour would encourage vessels to narrow while heart races
Also they treat normal stressors as flight or flight situations, which as a devastating effect on the body
However there is no link between coronary heart disease and Type A behaviour, Johnson et al
Booth-Kewley and Friedman found a link between chronic negative emotional states and CHD, these being depression, anger, hostility, aggression and anxiety.
Another model put forward with Karasek is job demand-job control, high stress due to high demand and low control e.g. middle managers, low stress due to high control and low demand e.g. top man
Stress and Cancer
Sklar and Anisman studied initially healthy but very stressed people followed up and concluded that they were more likely to develop cancer than less stressed individuals
However, behaviours adopted because of stress e.g. smoking, drinking will induce cancers the same in both healthy and stressed people
Interviewing cancer patients after diagnosis is retrospective, events might be viewed more stressful than they actually were
Sources of Stress
Lazarus and Cohen describe three general categories of stress: cataclysmic events, personal stressors, background stressors and workplace stressors.
Cataclysmic events: natural disasters, war, fire or car accidents are powerful threats that disrupt lives
They are sudden, have a powerful impact, involve a large number of people and social support is available
Personal stressors - life changes: include illness, loss of a loved one are redundancy, anything that challenges our ability to adapt
Holmes and Rahe contracted a Social Readjustment Rating Scale, SRRS; they gave a value to certain things starting with getting married at 50
A person scoring between 200-300 has a 50% chance of developing an illness, increases 80% for more than 300
There is a relationship between life changes and illness but there are some limitations
The link between the two is a correlation, which does not mean stress is causing the illness
Some stressors might b as a result of the illness
Some life changes might result in behaviour, which causes illness to it's the behaviour causing the illness not the stress
We need change in our lives if we are to remain alert and interested in life
In the SRRS there is no proof to suggest that the pleasant stressors lead to illness
The degree of stress associated with each thing will be different for each person
Things such as social supports and personality make a difference in the effect of life changes
The positive correlation between a high score and illness is not particularly high
Background Stressors - hassles and ambient stressors: these are the routeing demands of life, these are less immediately powerful but often more chronic than cataclysmic or personal stressors
There are two groups, daily hassles and ambient stressors
Daily hassles are problems encounter as part of the routine of life e.g. getting everything down
Ambient stressors are the chronic and global stressors such as noise, crowding and unpleasant experience
Workplace stressors - work overload and underload: individuals faced with overload have 3 choices, do less work than required, do the work less well or take more time
Sales found that in this situation people assume that have to work within time given and see it as a conflict between quality and quantity
With to little work people feel they have to supply their own to retain their sanity, boredom sets in which is as tiring as too much work, can lead to alienation
Role conflict: when you have to deal with people and put up a front
Hochschild coined the term emotional labour when expressing one emotion and feeling another
This conflict leads to alienation
Also middle managers that need to please both bosses and workers
Margolic and Kroes found they were 7 times more likely to develop ulcers than workers
Interpersonal factors: people who involve a lot of emotion in their work are stressed as emotional labour is involved and can lead to emotional exhaustion known as burnout
Argyle suggested other interpersonal factors might contribute: feeling of failure and hopelessness
Feelings of not being in control due to lack of co-operation by clients or colleagues
Becoming depressed by having to listen to others problems
Shift work: human are diurnal with our body temperature at its lowest at 4am
Aschoff used the term internal desynchronisation to describe the imbalance of rhythms
Studies show that the sleep is shorter and of poorer quality
Individual differences in modifying the effects of stressors
Types A, B and C Personality
Type A = hostile, competitive, concerned with material goods and have a sense of exaggerated urgency
Type B = more relaxed, less ambitious, less impatient and focuses on the quality of life
Type C = hard working, conventional, sociable, avoid conflict, suppress emotion and feel helpless under stress
Type C are more prone to cancers, Temoshok et al conducted a 15 year follow up of women with breast cancer and found it was likely to recur in women who were passive and helpless
Gender
Haynes et al found no different levels of heart disease in career women and housewives but levels were significantly height in type A behaviour than in type B
Men tend to be more stressed by loss of someone close to them, by divorce or loss of income
Women tend to be more stressed by problems of family and friends but gain support, which reduced stress
Hardiness and Optimism
Kobasa et al looked at high-stress workers and examined the difference between high rates of stress-related illness and low rates of the illness
They found that low-illness executives have a common trait, which they called hardiness
Hardiness has three components: commitment, challenge and control
They have commitment to work and families, see challenge instead of threat and believe to be in control
Schier et al found people with an optimistic outlook coped with stress differently then pessimists
They were more willing to meet a challenge head on and seek support
Kobasa et al said hardiness acted as a buffer between the person and the stressful event
Stress Management
Physiological Methods of Managing Stress
Biofeedback
An individual is connected to a machine which provide information about blood pressure and tension in neck muscles together with instructions of how to control it
This teaches them to relax and so have voluntary control and eventually can be controlled without feedback
This is good for children, Attanasio et al said because they saw it as a game and are less likely to doubt their ability to control their body responses
However, the machine is expensive and is difficult to practise at home
It requires regular practise and is no more effective than muscle relaxing techniques
Progressive Muscle Relaxation
People learn to control their feelings of tension, focuses attention on specific muscle groups which involves tightening and relaxing them
This also reduced blood pressure and heart rate
Inexpensive and straightforward and very successful in helping people under stress
Meditation
Focuses on single, unchanging stimuli, problem solving, worry and concerns fade away as sympathetic nervous system is reduced
It produces a state of calm and does lead to measurable body changes
A number of people have used this to reduce anxiety, blood pressure and dependency on drugs
Regular Physical Exercise
Reduces stress, anxiety and depression while increasing self-esteem and control
Not very helpful if you exercise then go back into a stressful environment
Medication
Benzodiazephines and beta-blockers help people manage stress
Both have side effects and can lead to dependency
Behavioural Methods of Managing Stress
There are situations where it is possible to reduce stress by changing behaviour
Organising your life helps reduce frustration, wasted time and the potential for stress
Time management programmes
These are designed to help people organise their time effectively
Lakein set out three elements of such a programme: set goals - should be realistic both short and long term goals
Make daily "to do" lists - stick to them
Schedule the day - allocate a certain time period for each item on the list, schedule should adjust to allow for unexpected events
Assertiveness training
Effective means of reducing stress, for those people who find it difficult to cope in situations in which they need to speak up for themselves without being aggressive or hostile
Social skills training
Teaches people who are shy and socially anxious to cope with new situations
How to talk to people, listen and recognise and respond to other peoples signals
Cognitive Methods of Managing Stress
A lot of stress arises from out interpretation of events
Cognitive therapy for stress management is based on determining stress responses
Problem-focused and emotion-focused coping strategies
Lazarus and Folkman differentiated between problem-focused and emotion-focused ways of coping
Problem-focused coping attacks the problem itself, taking the bull by the horns
First you have to identify the problem, and then suitable strategies can be adopted
The essence involves: recognising the need for action
Appraising the situation and methods of dealing with it
Responding in a way that removes or lessens the threat
The problem-based strategy is useful for managing controllable stressors and has considerable benefits
It increases a person's self-esteem, sense of control and general effectiveness
Emotion-focused coping concentrates on changing or managing the emotions that the problems cause
It is useful for managing the impact of more uncontrollable stressors
If we cannot change the problem we may be able to change our feelings and thoughts about it
This is so we don't become overwhelmed by negative emotions such as guilt, anger or anxiety
Some problem-focused and emotion-focused strategies can be inappropriate and unhelpful
Cognitive restructuring Programmes
These aim to reappraising a stressor or modifying our thoughts about how we deal with it
Rational Emotive Therapy
Made by Albert Ellis, some commonly held irrational beliefs include: I must be loved by everyone
I must always show perfect control
I must be good at everything
I must be able to find quick solutions to all life's problems
The therapy programme aim to confront the faulty belief system and reconstruct it in such a way that problems are seen in a very different light and can be dealt with more effectively
RET takes time but is effective by changing a persons whole life
Stress Inoculation
Miechenbaum has produced a three-step procedure for producing stress inoculation designed to teach people skills for alleviating stress and achieving personal goals
They control irrational and catastrophising thoughts: 1) conceptualisation, learn about stress and examine ways you respond to it, then consider ways you can change the way you respond and deal with it
2) Skills acquisition and rehearsal, learn behavioural and cognitive skills for effective coping
This involves general coping skills such as relaxation and includes specific skills such as time-management
3) Application and follow through, transfer your skills to the real world and reward yourself with mental pat on the back
In this way people who were previously insecure or depressed can gain feelings of self-efficacy
Controlling these thoughts lowers arousal levels and reduces the impact of stressors
Increasing Hardiness
Individuals differ widely in their ability to cope with stress
Kobasa et al obtained Holmes-Rahe scale measurements from a group of managers following them for three years, monitoring their level of stress and illness
They put the illness into two groups, low-level illness and high-level illness
She found the low-level illness executives had a common trait called hardiness
Hardiness comprises of three components: commitment, challenge and control
These people have a high commitment to their work, families and to themselves
They see a change as a challenge rather than a threat
They feel they have an influence over most events and over other people, they believe they are in control
The people who became ill had no sense of purpose and lacked active involvement in their surroundings
Maddi suggested three coping strategies to enhance hardiness: situational reconstruction
Focusing
Compensatory self-improvement
Fischman taught a number of exertive these coping skills and they reported greater job satisfaction, fewer headaches and improved sleep
Ganellen and Blaney found hardiness only offered protection against stress when social support was available
Schmied and Lawler found no relationship between hardiness and illness in female secretaries
The Role of Control in the Perception of Stress
Humans have a fundamental need for control
Most therapies concentrate on increasing a sense of control in a stressful situation
Effective coping strategies provide several means of control: information control - knowing what to expect
Cognitive control - thinking about the event differently and more constructively
Decision control - being able to decide an alternative action
Behavioural control - taking actions to reduce the aversiveness
Learned helplessness - feeling or having no control
The Importance of Social Support
Social support is of such value it needs special attention
Being cared for and valued by other people, belonging to a social network are all positive effect on reducing stress
People who are involved with others, who emphases and supports others are better able to cope with problems
Attachment
Sociability
Virtually from birth babies employ specific strategies and skills in order to maintain social contact
Crying
It is virtually imposable to ignore and motivates adults to respond
Davenport argues that babies cry as an attempt to initiate interaction with an adult
Responses to human speech
Condon and Sanders showed some babies as young as two days will respond to the sound of human speech by turning their head and arms in time with the speech
Responses to faces
Eye to eye contact is especially important in human interactions
From 2 months onwards they show an interest in human faces
The Nature of Attachment
Schaffer defined attachment as a long-enduring, emotionally meaningful tie to a particular individual
Attachments in young children have the following features: selective, they direct towards specific individuals who are preferred over all others
Desire to be near, that person
Comfort and security, provided by that person are important when the child is frightened, tired or ill
Separation protest, the child becomes greatly distressed if they cannot be near the person to whom they are attached
Stages of attachment - one developed by Schaffer and Emerson
Stage
Age
Response
Asocial Phase
0-6 weeks
Many kinds of stimuli, both social and non-social produce a favourable reaction such as a smile. Very few produce any kind of protest.
Stage of Indiscrimination
6 weeks-7 months
They enjoy human company. They smile more at people than objects. They get upset when interaction stops regardless of whom the adult is. From 3 months they smile more at familiar faces and are more easily comforted by caregiver rather than stranger
Stage of Specific Attachments - the First Truth Attachment
7-9 months
Expresses protest when separated from caregiver, crawl to be near this person and show wariness of strangers
Stage of Multiple Attachments
0 months onwards
Children become attached to father, grandparents, siblings ect. By 18 months they have formed multiple attachments
First of all they are universally sociable, by 6 weeks they smile at anyone
From the 2nd and 3rd month they seem capable of recognising particular faces and respond to familiar faces
At 7 months the first strong attachment appears, as does stranger anxiety, once mobile they seek that person
After the first attachment they start making additional attachments
The Strange Situation Studies
Ainsworth devised a simple controlled observation study called the strange Situation, the following took place:
Episode
What Happens
The caregiver takes the infant into a laboratory room and sits quietly in a chair. She does not interact with the infant unless her attention is sought.
2
A stranger enters, talks to the mother then approaches the baby with a toy.
3
The mother leaves unobtrusively. If the infant is passive the stranger tries to interact. If the child shows distress the stranger attempts to comfort them.
4
The mother returns and greets the infant. The stranger leaves. The mother tries to get the infant to play, then leaves saying bye-bye.
5
The baby is left alone.
6
The stranger enters and interacts with the infant, offering comfort if the child is upset or a toy if they are passive.
7
The mother returns, greets the infant and picks it up. The stranger leaves unobtrusively.
In summery the child and mother are put into an unfamiliar room containing toys
A stranger enters and the mother leaves
The mother returns and the stranger leaves
The mother leaves so the child is alone
The mother returns
This is to measure: separation anxiety - response to the mother departing
The infant's willingness to explore and play with new toys
Stranger anxiety - the reaction of the child to the stranger
Reunion behaviour - how the child reacts when the mother returns
Secure attachment (Type B) - infant explores willingly when mother is present using her as a secure base
Show distress when she leaves and greeting her warmly when she returns
Readily comforted by her and show preference to her over the stranger
This is the optimum form of attachment
Resistant, anxious, attachment (Type C) - children do not explore, remaining close to mother
Very distressed when she leaves, may cling, angry and anxious
She does not provide a secure base
Avoidant attachment (Type A) - children show little or no concern when mother leaves
The show no pleasure on her return with no stranger anxiety
Little preference of mother over stranger, often avoiding both
A forth was added by Main and Solomon
Disorganised, insecure, attachment (Type D) - children show no set pattern of behaviour when mother departs or returns
This kind of behaviour is associated with abused children or those whose mothers are chronically depressed
Evaluation
Validity and ethics are in question with this approach, doesn't normally happen in real life
Clarke-Stewart said children in day care are used to separation and indifference to this is independence
Suggested Cause of Individual Variations in Attachment
This is cause by the type of relationship it is, the temperament and personality of the child
Caregiver-sensitivity Hypothesis
Bell and Ainsworth carried out a longitudinal study and found mothers with securely attached infants were more effective at soothing them, more often engaged in face to face behaviour and physical contact with other mothers
Mothers with clingy babies are insensitive to their signals and inept at handling them
Mothers with detached babies are rejecting and neglectful
The quality of relationship is crucial in attachment, not quantity
Temperament Hypothesis
Lamb et al questioned the pattern of attachments in the Strange Situation study and suggested that this type of situation brings out different temperaments of the infants and it is these innate differences in the personalities not the relationships that cause the difference in behaviour
Kagon also argued this by saying children who dislike a change in routine may not be comforted by caregiver on return
Main and Weston did the Strange Situation with both fathers and mothers and found behaviour differed
The Importance of Attachment
Short-term effects
If the child stays near the adult when they are young they gain protection, care and security
Hazan and Durrett found that securely attached children are more confident to use their care-giver as a secure base and explore their environment and more imaginative in their problem solving
Long-term effects
Bowlby believes the first attachment a child makes acts as an internal working model for all later social relationships and helps to shape all intimate interpersonal relationships in later life
This means that those children who have an insecure first relationship will be untrusting and insecure in later relationships including friendships, romantic relationships and with their own children
Hazan and Shaver also argue that attachments in infancy shape later relationship especially romantic ones. They asked adults to pick a description, which represented how they felt:
A) I find it relatively easy to get close to others and am comfortable depending on them and having them depend on me. I don't often worry about being abandoned or about someone getting too close to me.
B) I am somewhat uncomfortable being close to others. I find it difficult to trust them completely, difficult to allow myself to depend on them. I am nervous when anyone gets too close and often love partners want to be more intimate the I feel comfortable being.
C) I find others are reluctant to get as close as I would like. I often worry that my partner doesn't really love me or wont want to stay with me. I want to merge completely with another person, and this desire sometimes scares people away.
A = secure B = avoidant C = anxious/ambivalent
In general, adults who were securely attached found happiness, trust and friendships in relationships, trusting and stable.
Those who were avoidant showed fear at intimacy and a reluctant to commit, detached and unresponsive
Those who were anxious experienced extremes of emotions including love at first sight and obsession, anxious and uncertain
Kirkpatrick and Hazan reported that 70% chose the same style they had four months previously
60% were secure, 20-25% were avoidant and 15-20% were ambivalent
Secure individuals reported a positive family; avoidant reported difficulties with mother and ambivalent reported difficulties with farther
Cross Cultural Variations in Attachment
These indicated that the attachment behaviour is universal and that the age at which separation anxiety also appears similar
All the major styles off attachment were also seen
Van Ijzendoorn and Kroonenberg compared 32 studies in eight different countries using 2000 infants
This showed that in all cultures the secure attachments are most common but the percentages between avoidant and resistant vary
In Germany children are encourages to be independent which shows a raise in avoidant behaviour
In Japan children rarely leave their mothers side which may explain the large number of resistance children
In the Israeli Kibbutzim it's the caregivers that look after the children not the parents and they rarely see strangers, this resistant label might be from stranger anxiety and little shown when their parents leave
However, some studies are too small to generalise
Theories of Attachment
Psychodynamic Approach
In the oral stage by breast-feeding she becomes the primary love object
If children are deprived of this they become stuck in that stage and can only be resumed by going back and being fulfilled
However, Harlow showed that attachment does not depend on feeding
Schaffer and Emerson found 40% were not primarily attached to the person who fed them
Learning Approach
Dollard and Miller said the caregiver feeds the infant over 2000 times in the first year
She also provides warmth, tender touches, comfort and attention
With all these positive reinforces and she becomes a powerful secondary reinforcer
An infant's smile is a reinforcer for the mother as is the stopping of crying
However, Harlow showed that attachment does not depend on feeding
Difficult to fit stranger anxiety into this theory
Social Learning Approach
The caregiver models loving behaviour and teaches the child to be affectionate by kissing and cuddling them
However, it does not explain the emotional intensity that attachment involves, it seems doubtful this comes from learning
Ethological Approach
Imprinting - attach itself to the first this it sees
Happens automatically without any teaching or learning
Occurs within a narrow time limit
Irreversible
However, generalising from human to animals is not good
Imprinting does not only happen in a set time period and is irreversible
Bowlbys Approach
Children have a biological need to attach to one person - monotropy
The first attachment serves as an internal working model, basis of our expectations and rules regarding relationships in later life
However, Schaffer and Emerson showed attachment is not monotropic
They studied 60 babies from birth to 18 months and observed multiple attachments
26 did not attach to the mother and attachments were not a hierarchic
Deprivation
John Bowlby's Maternal Deprivation Hypothesis
All babies have a need for a warm, intimate and constant relationship with their mother
This is a biological mechanism, which keeps young close to their mother so they can survive
If this need is not satisfied then they suffer from maternal deprivation
Bowlby researched orphanages and hospitals and said maternal deprivation had the following effects: emotionally disturbed behaviour such as bed-wetting
Dwarfism in children
Depression
Intellectual retardation
A crippling in the capacity to make relationships with other people
The age where this occurs is crucial
Below the age of 7-9 months the separation can have no serious effects due to the child not being able to move far
After 7 months mobility increases, called the sensitive period
After 3 years children are able to understand concepts like their mother will return
Short-term Effects
Based on observations, on separation children go through three stages known as syndromes of distress
) Protest - attempt to follow mother, scream and do anything to recover her and continue looking for her
2) Despair - sob in a helpless way making fewer attempts to find mother, loss of hope
3) Detachment - calm even settled, masking underlying distress, emotionally flat
After reunion the detachments persists, followed by ambivalence, clinging and anxiety
At each stage the child is prone to angry outbursts
May be months before they can stop being anxious
Long-Term Effects
Bowlbys maternal deprivation hypothesis states that if a child experiences many separations like those described above, then behaviour patterns such as detachment or despair may persist into life as psychopathic or depression.
The most serious consequence is the development of an affectionless personality
Seen in children and adults, they have no concern for others or the capacity to care for people
They fail to develop a conscience or feelings of guilt
They tend to be persistent liars, thieves or psychopaths
This inability to form bonds applies to their own children who also find bonding difficult
The nature of the attachment bonds to their main attachment figure will affect their later capacity to make bonds; any new person will be regarded as loving and reliable or untrustworthy and rejecting as the mother
Children in institutions will try to make bonds with every adult even if not permanent, when broken the children suffer in a similar way and are invariably intellectually retarded
The affectionless personality is hard to develop
Children are looking to form attachment even when abused
Only after repeated separation the child becomes permanently emotionally detached and affectionless
Bowlby never disputed the fact that some disrupted children do escape delinquency and damage
Monotrophy
He believed attachment to be monotropic - that is to one person only
He acknowledged that children become attached to a number of people but the primal bond is formed with the mother
It is this relationship that is essential for a childs security, mothering cannot be shared
Harlow investigated long-term consequences of an isolated upbringing in monkeys
He investigated whether monkeys always became attached to the one that gave them food
He brought up 8 monkeys in complete separation from birth
When they were old enough he gave them the surrogate mother made or wire and a cloth one
In 4 cages the wire mother did the feeding and in the other four the cloth monkey did it
All the monkeys, regardless of who fed them attached themselves to the cloth monkey
When introducing a frightening stimulus the monkeys clung to the cloth monkey
When put in a strange room with toys they cowered in the corner
When the cloth mother was put in there they would cling to it but then explore the room
Six months or more of this deprivation the monkeys began to bite themselves and hold onto themselves and rock in an autistic way
Emotions became bizarre and they made facial grimaces
Some monkeys isolated for over a year seemed to be little more than semi-animated vegetables
Monkeys isolated in later life were not so affected and females seemed less affected than males
When they became adults they could not interact properly with other monkeys, many were aggressive or indifferent
Males did not mate successfully and females were very inadequate mothers, they didn't suckle and would hit them
Bowlby selected 44 juveniles who has a criminal record for theft and compared them with 44 juveniles with emotional problems but who have never been in trouble with the law
39% of thieves had been separated from their mothers for six months before they were five and 89% were cold and uncaring and felt no shame
Of the second group only 2 had been separated and only 2 were affectionless
However, this only shows a correlation and correlation studies cannot be used to assume that one factor causes another
He didn't look at children in the community who had separation and not become thieves
His study was very small
Goldfarb did a longitudinal study with two groups of 15 orphans
One group was fostered before 9 months in a normal family and the other spent the first 3 years in an understaffed orphanage
They were observed, interviewed and tested at 3, 6, 8 and 12 years
The children who had been fostered fared much better than the ones who remained in the orphanage
Not only did the children suffer maternal deprivation they suffered other deprivation as well
The children who were chosen to be fostered might have been more alert anyway
The Impact of Bowlbys Theories
The care of children in orphanages and insinuations changed
Children were not moved from one foster home to another
In maternity units mothers and babies spend more time together
Children are not hospitalised for months on end and parents can stay the night
Re-assessment of the Maternal Deprivation Hypothesis
Rutter started to distinguish between different problems, which come under maternal deprivation
He distinguished between never forming a bond: privation and breaking the bond: deprivation
Rutter said that the problems related to the separation rather than the separation itself was stressful
He distinguished between long-term and short-term effects of poor mothering:
Short-term effects are the syndromes of distress with a slowing down of developmental growth
Long term effects he concluded that the syndrome of distress is cause by disruption of the attachment process
Intellectual retardation due to the absence of appropriate stimulating experiences
Failure to develop bonds with anyone leading to affectionless psychopathy
Family discord associated with later anti-social behaviour and delinquency
Lack of stimulation and life experiences leads to intellectual retardation
The chief attachment bond need not be with a female
Tizard and Hodges did a longitudinal study of 65 children who had been taken into care before 4 months
24 were adopted, 15 were returned to their biological parents and the rest remained
At eight the children who had been adopted had strong bonds within the family but found it hard to make other friendships, often being aggressive and unpopular with their peers
The institution did cause some behavioural problems
Predisposed to emotional instability due to stress in the mother pregnancy
A high proportion of the adopted children said they were attached to their adopted parents
Only 50% who were returned to their natural parents said they were attached to them
Children who had been returned and to a lesser extent the adopted ones reported problems getting on with their brothers and sisters
The restored group were less affectionate than the adopted group
Institutionalised children had poor peer relationships, more likely to be friends with anyone who was nice to them, more argumentative and less popular at school, less likely to have a best friend or relay on others for emotional support
However, only 42 were left at then end leaving a biased sample
Can Children Recover From Maternal Deprivation
Research indicates that children who experience social and emotional deprivation over the first two years can thrive if given a good home environment, which provides plenty of stimulation, love and individual attention
Critical Issue - Day Care
Studies of Childminding
Mayall and Petrie investigated a group 39-registered childminders in inner city London
They interviewed the mothers and minders and observed the children
They found children suffered deprivation from being looked after in crowded, unstimulating conditions
However, there was no control group to compare the findings with
Bryant et al did the same but in the suburbs of Oxfordshire
Children were not given a great deal of attention from the minders who thought there job was to physically care for the children rather than stimulating and encouraging them
There was little play or one-to-one conversation between minder and child
Children settle in another person's home if the mother stays a while but this was not encouraged
A quarter were happy both at the minders and at home
Of the remaining 75%, half were unnaturally quiet, passive and detached at the minders but responsive at home
The other half were detached and unresponsive at both home and at the minders
About a quarter of the children were clearly disturbed and had poor speech
Bryant argued that childminding could be successful if the children are treated well
If they are introduced slowly and offered good quality care with a stimulating environment
Moss argued that improvement could be made by sending childminders on courses
Studies of Day Nurseries
High quality day care supports healthy cognitive and emotional development where as low quality hinders it
Vandell et al found that children in better quality day care were more socially competent and happier at aged 8
Howes et al observed children in good day care were securely attached to carers and mixed will with other children with relatively little aggression and engaged in complex play
Good quality day care is not the only factor, degree of family stress, mothers satisfaction with work, financial pressures and degree of marital disharmony also play a role
Howes said what constitutes good day care: low child-to-caregiver ratio
Carers who are warm, emotionally expressive and responsive to the child's needs
A small staff turnover
Good number of toys, games and activities
Regular discussions with parents about the child's progress
Cognitive Development in a Day Care Setting
Some day care programmes have been specially designed to improve cognitive development in children from deprived homes
Headstart in USA is such a pre-school project
This did aid them cognitively but didn't take into consideration time apart from caregiver
Children in nurseries may benefit cognitively from such arrangements
Anderson conducted a Swedish study where there is good quality day care
He found that when assessed at 8 and 13 those who began day care before they were 1 year old performed better
However, the children who attended day care were from better socio-economic families
Broberg et al found that by aged 8 children in day care were superior in verbal and mathematics to children who had remained at home
Tizard that conversations between mother and child were more complex than between child and caregiver
Emotional Development in a Day Care Setting
Belsky believes that the age at which children enter day care is crucial and that starting before the age of a year can be harmful
Using data from 5 studies he reported that if children under a year old spent more than 20 hours a week in day care it might damage the mother-child relationship causing insecure attachment
Lamb et al analysed factors that are liable to increase insecure attachment:
Gender - boys are more affected than girls
Time spent in day care - % of insecure attachment increases when children spend more than 20 hours a day
Birth order - first-borns are more affected than later born children
Quality of parenting - paid employment causes parents to be stressed, tired, guilty and dissatisfied in their marriage which has a deleterious effect on children
The Effects of Day Care put in the Context of the Family: the NICHD Report
National Institute of Child Health and Human Development looks at variables as physical growth, language development, and reading development and sibling structure
Everything family based is strongly linked to a child's development and is more important than child care arrangements, if the mother is happy then the child is happy
Memory
The Cognitive Approach
Cognition is the actively of internal mental processing
The key assumptions are: behaviour can largely be explained in terms of how the mind operates
The mind works in a manner, which is similar to a computer
Cognitive psychologists see psychology as a pure science
It has bee critised as being to mechanical lacking social, motivational and emotional factors
It has numerous useful applications including advice about the validity of eyewitness testimony
Laboratory experiments - most research takes place here, cause and effect can be determined and it can be controlled but it lacks ecological validity
Field experiments - in natural settings, they have ecological validity but lack control
Natural experiments - cannot separate cause and effect
Case-studies of brain-damaged patients - HM suffered from epilepsy so surgeons removed the hippocampus from both sides of his brain
His personality and intellect remained the same but he memory was affected. His memory prior to the operation was reasonable but not as good as usual. He had all his pervious skills but could not register new experiences; he had no short-term memory. This shows the hippocampus holds the STM
Principles of Memory
William James described three basic principles of memory:
Memory involves association, the more things we can associate with a fact the more likely we are to remember it
Memories are simpler than actual experience, we recall only the most significant things such as an evening out with friends or a row with work colleagues
We remember things that are meaningful, we remember things that are important but forget those that are insignificant such as the exact details on a coin which we have seen thousands of times
The Information Processing View of Memory
All models view memory as a means of processing information
We carry out sort of processing as we store, organise and reconstruct the information we receive
This occurs in three stages: encoding, storage and retrieval
Encoding - converting information that we receive into something that we can represent mentally
Storage - involves holding information over a period of time in preparation for when it is needed
Retrieval - involves recovering stored information
This is very much like information is stored on a computer
Ways of Measuring Memory
There are three main ways in which psychologists have traditionally measured memory performance
Free recall - participants are simply asked how much they can remember from a list of 20 words
Recognition - participants are asked which items they recognise in an array containing items they have previously been exposed as well as other items
Cued recall - participants are given cues and are then asked to recall all the items they can e.g. the first letter of each word on a list
However, all these tasks lack ecological validity
Neisser argues that we should also study memory in real-life settings
The Multi-store Model - Atkinson and Shiffrin
This consists of three memory stores: sensory, short and long-term memory
Information is passed from the sensory store and into the short-term memory and then into the long-term memory store in that order
Much of it will be lost on route but any new information that is retained will always pass through in that way
It is then possible to recall old memories by passing from LTM back into STM
Sensory attention storage
Input retrieval
Forgetting occurs due Output Forgetting occurs
To decay or displacement due to retrieval failure
The sensory memory holds fleeting sights, sounds, smells and so on
It consists of a store for each sense
Whether it goes into the LTM depends on whether is rehearsed or not
Characteristics of Short Term Memory
Storage time - 20-30 seconds
Capacity - Miller suggested that the capacity of STM is "The Magical Number Seven, Plus or Minus Two" if items are chunked more can be stored and is more likely to be passed into the LTM
Mode of forgetting - if the short-term memory is full then old information is replaced and it can only be held for 30 seconds, after this time it decays
Mode of storage - stored acoustically, STM works better with sound than senses and it is much easier to transfer to the LTM
Klasky said that the Short Term Store can be compared to a mental workbench but space is limited and tasks require a lot of concentration
Characteristics of the Long Term Memory
Capacity - unlimited
Duration - memories can last for a long time, some forever, it might be proposed that all memories are never forgotten
Mode of storage - depends on meaningfulness, if you understand it you are likely to remember it, a joke or a story you remember the essence of it
Evaluation
Positives - that there is distinction between long term and short term memory stores
Study of amnesiacs, if it apparent that some types of memory remains intact and others is seriously damaged. Those that retain LTM for events prior to accident and STM for current events but cannot transfer new information to the LTM suggests they are separate
Korsakoff patients suffered memory problems due to alcoholism had poor LTM but normal STM
KF had a motorcycle accident, KF had good long-term recall but could only hold two items in his STM
Physiological evidence, studies of brain-wave activity while recalling information.
Chapman et al gave people standard tasks and asked to recall immediately after they showed unique brain wave activity unlike that when recalling LTM
The serial position effect, when asking people to learn a list of thirty words then recall them they will remember more at the start of the list due to rehearsal, called the primacy effect, and more at the end due to STM, called the regency effect, but fewer in the middle
Negatives
Coding in STM is not always phonetic as we do remember things in ways other that by hearing it
Many things are remembered without rehearsal, which is apparent in everyday life, most memories don't depend on this process
Most psychologists support the idea of a LTM and STM but do not support them being single processes
The Working Memory Model - Baddeley and Hitch
Views the STM as an active store used to hold information, which is being manipulated
Logie refers to working memory as the desktop of the brain, it holds material in our conscious mind long enough for us to manipulate it and use it to make a decision or execute task.
The three separate units in the working memory model are
Phonological loop - holds words and rehearses words which are currently being considered
Later models were represented as consisting of two closely related components concerned with the perception of speech and speech production
It enables us to be able to talk under our breaths and is very important when carrying our a task
Baddelely and Lewis demonstrated the importance of this loop by asking people to decide if sentences were meaningful (the cow ate the grass, the bone ate the dog) under normal conditions and while repeating something meaningless so they could not use their loop. This seriously reduced their ability to do the task.
The loop can hold about 2 seconds worth of information
Baddeley et al asked people to recall sets of five words in the correct order
They found recall depended not on the number of words but on the length of the words
Visuospatial sketchpad allows us to hold visual images temporality
As well as holding static images it enables us to manipulate them and thereby appreciate the layout of a particular area and find our way around
Central executive is the active site of thinking and is virtually the same as attention since it holds and manipulates everything to which we are paying attention at any one time. It has limited capacity since you know that it is not possible to carry out very many conscious activities at once
It receives information from the visuospatial sketchpad, the phonological loop, from perception and long term memory and then shifts, sorts and combines this information until decisions are reached
Evaluation
Positives
This model is simple and yet manages to account for experiences from everyday tasks and findings from laboratory studies
The model involves both brief storage and active processing it is relevant to everyday activities such as mental arithmetic, verbal reasoning and comprehension
In this model rehearsal is seen as optional in helping us to remember rather than essential to it
Because this model does not see STM it can account for why some amnesiacs can lay down some permanent memories
Negatives
We know little about the central executive and it is worth further investigation
Levels of Processing Model - Craik and Lockhart
This doesn't distinguish between the STM and LTM
The tenant of this model is we process information in different ways, the more deeply we process it its more likely to be stored and recalled
Eysenck and Keane summarise the most important assumptions of this model:
The level or depth of processing has an effect on memorability
Deeper levels of analysis produce more elaborate, longer lasting and stronger memory traces
There are three ways of processing the word "long"
Physical features, number of letters, this is very shallow
Acoustic features, what it sounds like, this is deeper than the previous one
Semantic features of the word, its meanings, this is the deepest level of the three
Craik and Tulving gave participants a task to which they had to answer yes and no to. They asked questions about the word to determine the level of processing
Physical processing - has this word got a capital letter
Acoustic processing - does this word rhyme with bad?
Semantic processing - would this word fit into the following sentence?
The questions were asked before they were shown the word so they were likely to only focus on one aspect
One group was then given an unexpected test of recall while another group were prewarned
This latter group recalled more words than the first but they also recalled more semantically processed words than acoustically or physically processed words
Distinctiveness and elaboration
Craik and Tulving proposed that as well as depths of processing the amount of processing was also important
They tested people with simple or complex sentences and asked them to judge whether the word fitted into the sentence
Cued recall was higher for words that has been judged in complex sentences than in simpler ones, indicating that elaboration assists long-term memory
Eysenck argued that distinctiveness of processing is also important in long term recall, in those memory traces and unusual and will be much easier to retrieve
Eysenck and Eysenck found that when people were asked to pronounce phonetically words that would not usually be pronounced in that way i.e. silent letters, they were almost as likely to remember it on a surprise recall test than if it had be processed semantically
Evaluations
Positives
This has had implications for improving memory, rather than repeating information, it is useful to organise and elaborate it so it fits into existing memories and is meaningful
It is also useful to make it distinctive
Negatives
The model is descriptive rather than explanatory, it simply says that deeper processing leads to better recall but it doesn't say why
There is no objective measure of depth of processing
Types of Long Term Memory
Procedural and Declarative Memory
Procedural memory is knowing how e.g. riding a bike
Declarative memories are knowing that and can be divided into semantic and episodic memories
Tulving, semantic memories are facts, rules, concepts and language and are independent of where the memory was learned
Episodic memories are memories of personal events such as the first day of school or what you ate for lunch
Implicit and Explicit Memory
Most types of memory is explicit in that we are aware of them
Memories, which we are unaware but which although not consciously remembered have an effect on recall are known as implicit memory
Tulving et al tested this type of memory by asking people look at a list of words then complete the incompleted words e.g. -elp-o-e
If the word had been included in the previous list then they were more likely to complete the word
Claparede shock hands with amnesiacs, he concealed a sharp pin in his hands causing them to wince with pain
The following day he refused to shake his had but couldn't remember why
He had learned something unconsciously
Theories of Forgetting
It is important to distinguish between availability and accessibility
If items are not encoded or stored then it is not available
It items have been stored but cannot be recalled then they are not accessible
Sometimes the material is altered
If this is to fill in the gaps in order to make sense of events then this is called confabulation
If new memories act on old ones and distort them then this is known as interference
Forgetting from STM
Displacement
Once the STM is full then new information pushes out the old information, which is no longer available
Trace Decay
Memory traces decay over time
Hebb said new memories cause changes in the brain creating a neurological memory trace, which will eventually fade away
If this new information is rehearsed then the trace is reinforced and becomes fixed in the LTM and does not fade, according to Hebb this only happens in the STM
However, it doesn't explain why trivial information stays in the memory
Neither does it say why we don't loose skills such as riding a bike
Bahrick found that people still remember a lot of Spanish 50 years after taking the subject at school
Also you can never prove that anything is permanently lost as you might just not be able to access it
However, it does explain why we forget more as time goes by
Forgetting from LTM
Interference
This says we forget because of competition from new material
This means what happens between learning and recall sometime influences what is and is not available to be remembered
This is common if you have to recall isolated facts
Retroactive interference occurs when new learning interferes with the retrieval of old learning
Proactive interference occurs when old learning interferes with new learning
There are three general principles that govern interference:
The greater the similarity between two sets of material the greater the interference
Meaningless material is more susceptible to interference than meaningful material
The more difficult the distracting task between learning and recall the more it will interfere with learning
Failure of Retrieval
Information may be stored in the memory but we are unable to retrieve it through failure dues to lack of accessibility rather than lack of availability
The effect of context on forgetting is known as context dependent forgetting or cue dependent forgetting
Provide the right cues and we can quickly recover memories
Godden and Baddeley asked diver to learn a list of 40 words either under water or on dry land
Then were then asked to recall them in the same conditions or the opposite condition
They remembered more in the same conditions rather than the opposite condition
This is why police use reconstructions in their investigations
Aggleton and Waskett investigated people's recall of a visit they had made to a museum 6 or 7 years ago, which had incorporated smells
Three groups filled out a questionnaire about the museum on two occasions
The first group filled out the first questionnaire in the presence of Viking smells then in the presence of ordinary smells
The second group had the unrelated smells first then the Viking smells second
The third group had no smells
The first group showed best recall on their first go, the second group showed best recall on their second go and the third group showed the worst recall of both of them
Recall is also impaired if we are in a different state or mood, mood dependent forgetting or state dependent forgetting
Bower showed when asking depressed people about their past lives then tend to recall sad and unhappy events
Also if you learn something when drunk then you recall better when drunk again instead of sober
Victims of violent crimes have trouble recalling details because they are far less emotionally aroused
Emotional Factors in Forgetting
Out memory for past events is affected by emotional significance of those events to us personally
Sometimes the effect is one of enhancement such as in flashbulb memory, in others it is inhibited as in repression
Flashbulb Memories
The capacity for remembering trivial aspects of the situation when important emotional news events occur was labelled flashbulb memory by Brown and Kulik
We cannot remember details of the event, just trivial details of our own lives when we learn the news
Brown and Kulik proposed it is qualitatively different in the way in which the memory is stored in the neural pathway of the brain creating a memory trace that is unusually clear, long lasting, detailed and accurate
This is a special mechanism that is triggered only be events which are very emotionally shocking and which holds great personal significance for the person
Colegrove asked Americans to remember exactly what they were doing when they heard Abraham Lincoln had been assassinated, the event occurred some 33 years later
Of 179 people asked 127 could give an exact account
Brown and Kulik said of the people they asked almost everyone knew where they were when John F.Kennedy was assassinated
They also found black Americans had more memories for the death of Martin Luther King than white Americans
Neisser and Harsch asked a group of Americans to complete a questionnaire concerning how they had heard about the Challenger disaster the day after it happened, this was repeated 3 years later
The findings showed that considerable forgetting had occurred with only half the details being remembered
Repression
Repression is an ego-defensive mechanism, a way of protecting the ego from information it would rather ignore
This has been adapted to be motivated forgetting which included a variety of unpleasant reasons why we forget including embarrassment, guilt, shock and avoidance of humiliation
Experiments have been done where words have been learnt either under anxiety-provoking situations or free from anxiety
There are few differences between the two because the experiment couldn't replicate the painful incidents involved in some clinical cases
Myers and Brewin compared females who were repressors (low anxiety, high defensiveness), those who were in high anxiety and low in defensiveness and those who were low in anxiety and low in defensiveness
They found that repressors took longer than either of the other two to recall unhappy childhood memories
However, the whole point of repression blocks traumatic memories, which cannot be recalled under normal conditions
False Memory Syndrome - Beth Rutherford
Eyewitness Testimony
Reconstructive Memory
We store memory in the form of schemas, it is an organised cluster of knowledge about a particular object or sequence of events, and one specific type in relation to people is stereotypes
Stereotypes provide explanations of the world and can influence the ways in which as interpret and remember events
Synder and Uranowitz asked 200 people to read about Betty K, saying that she never had a steady boyfriend she did go out on dates
Half were then told she got married and half were told she became a lesbian
Then were then given multiple-choice questions about facts of the history.
Those who were told she was a lesbian were quite likely to recall that she never went out on dates
This indicates that we remember facts consistent with the stereotypes
Bartlett asked British students to remember and recall the War of the Ghosts
Most omitted place names and did not mention ghosts and altered other details
This shows that memory is never entirely accurate
Face Recognition
When people are show a large number of unfamiliar faces their ability to recognise ones seen earlier is extremely high
However, there are a large number of mistaken identities as highlighted in the Devlin Report
People find it hard to recognise strange faces when the conditions are different or presented in still form
We find it difficult to identify a person we have only seen briefly yet eyewitness testimony involves identifying someone in poor conditions
Identikits have problems because we recognise someone face over all not feature by feature
It is not suppressing that people find if difficult to identify someone from such a picture
Bruce and Valentine tested people ability to recognise someone's face by attaching lights to the face and filming in the dark
Participants could easily recognise facial expressions even recognise individuals
The Word of Loftus
She claimed that eyewitness testimony was unreliable for a variety of reasons:
Memory is vulnerable to suggestion
Memory suffers from the effects of time
What we perceive is affected by the amount of stress we are under
Memory is affected by weather and light
Memory is affected by our own selectivity
The Effects of Leading Questions
Loftus and Palmer showed people a car accident and different groups were asked the same questions but the word collided was changed to smashed, bumped, hit or contacted. They were then asked to estimate the speed. The smashed group said 41 mph and contacted were 32mph
One week later they were asked did you seen any broken glass?
32% of the smashed group said yes
4% of the hit group said yes
2% of the contacted group said yes
Loftus and Zanni asked did you see the broken headlight? 17% said yes
Did you see a broken headlight? 7% said yes
This shows how post-event information can result in information being added to an earlier memory
Loftus own research, which included misinformation, which is blatantly wrong, is unlikely to affect memory
Loftus showed people slides of a man steeling a bright red purse
They were then given information saying the purse was brown
98% of the people said it was red
Stereotypes
A closely related effect is that of confirmation bias, the tendency for people to remember events in a way that conforms to their expectations rather than to what actually happened
Eysenck and Keane reported that students from two universities in the USA, shown a film of a football match involving both universities, showed a strong tendency to report that their opponents had committed many more fouls than their own team
One bias is own-race bias
We find it much easier to identify individuals from our own race than other races
Bothwell analysed the results of 14 lab studies and found both blacks and whites had own-race bias
Identity parades
Research compares the extent to which people can identify someone seen in a stages incident from an identity parade or photo fit
It shows people are more likely to pick someone in clothes similar to suspect rather than height and features
Memon and Wright argued that memories of details various sources can be fused with the original memory
This is called source confusion, once this has happened it is impossible to sort them out into their original forms
What can be done to Improve Witness Reliability?
Using the cognitive interview
The interviewee is asked to reconstruct the context of the incident with internal and external cues
They are encouraged to report everything
They are then asked to do the same from someone else's perspective
Geiselman and Fisher have pioneered this
Improving reliability of identity parades
Use sequential identity parades - Cutler and Penrod showed that showing each member of the parade individually reduced the number of false identifications
Familiarise people with the procedure - witnesses are less nervous and more accurate
Conformity
Conformity can be defined as the convergence of individual's thoughts, feelings or behaviour towards a group norm
This can have a positive or negative effect
Studies of Conformity - in an Ambiguous Situation
Jenness beans in a bottle, individual estimates converged towards the group estimate, this is called informational social influence
Sheriff used the autokinetic effect, participants sat alone in a dark room and were asked to judge how far the light moved. A few days later in groups of 3 they were asked to give their estimates aloud. As they heard one another's estimates their estimates began to converge
Evaluation
Rohrer et al found that participants genuinely believed their group estimate was accurate; a year after the participants still used the group norm. Their judgments were not to avoid embarrassment but their opinion had really changed
Sheriff has been criticized for using an ambiguous situation, very artificial with no physical means of testing reality and no single correct answer
Studies of Conformity - in an Unambiguous Situation
Asch believed that social influence would be eliminated when the task was unambiguous. He used 7 students and one naive participant. They sat around and were asked to judge which line out of three was the same as the test line. 6 gave the wrong answer after giving correct answers.
75% conformed at least once
25% did not deny the evidence of their own eyes
Why do Participants Conform so Easily?
Afraid of looking stupid
Wanting to be liked by everyone
Some were unsure of their own answers
Others doubted the evidence of their own eyes because the majority is normally correct
A majority of 3 increases conformity, after this it doesn't mater
If one confederate answers incorrectly, then conformity drops
If one confederate answers correctly conformity drops
If the task is difficult then conformity rises
Evaluation
Conformity still occurs when the correct answer is obvious
He only used male students, not a reprehensive sample
Done in America in the 1950s when conformity was the norm
Only investigated physical stimuli, did not challenge deeply held beliefs
The participants were in an embarrassing situation with strangers, conformity could be higher with people you know
Lacks ecological validity as conducted under laboratory conductions
Roberson argues it has experimental realism; the participants suffered the stress as they would outside a laboratory
Lacks mundane realism, a real life situation would be much more complex
Participants were deceived about the purpose of the study and they felt uncomfortable or foolish
Participants were all paid and may of felt a need to please
Conformity in Private
Crutchfield looked at over 600 participants. They sat in separate booths and had to answer a series of multiple-choice questions. On a panel in front of them were the answers that other people had given.
46% conformed to the incorrect majority
37% army officers agreed with the majority that they would not make good leaders
58% agreed that free speech is a privilege rather than a right and society should suspend it when it feels threatened
Evaluation
More efficient and ethical than Aschs study as not so embarrassing because it was done in private
Still unethical because they were deceived
7% said they knew what was going on
It used a wider section of population than Asch
Investigated deeply held beliefs
Provides insight into the effect of personality on conformity
Looked at the effect of gender on conformity, women are more likely to conform
The Influence of Social Roles
Zimbardo set up a mock prison with 21 male students, 12 guards and 9 prisoners
Local police arrested the prisoners to make it more real
After 6 days it was stopped and the guards were making the prisoners wake at night and stand to attention for hours
Many prisoners because withdrawn and depressed
They were acting on their social roles rather than their personalities
Evaluation
Deindividuation influences conformity, people loose their personal identity and behave as a member of a group. Wearing a uniform or having a number instead of a name can induce this.
He asked participants to sign an informed consent
He stood by while the guards humiliated the prisoners
In de-briefing sessions, they said they had all learnt a lot about themselves
Festinger argues it was a great story but was not research because he didn't take account of variables
Banuazizi and Mohavedi argued participants were simply role-playing, however, they were still sadistic off camera
Factors Affecting Conformity Rates
Conformity and personality - yielder are more submissive, inhibited, indecisive, lacking insight into their own motivations and behaviour, confused and exploited. Participants who maintained their independence were more efficient, resourceful, masculine and sensuous.
Adorno et al looked at a personality type that produces extreme conformity known as authoritarian personality. Such individuals unquestionably conform, blindly obedient and intolerant of free thinkers
A personality type not likely to conform is one with desire for personal control. Burger and Cooper asked participants to rate cartoons in terms of their funniness in the presence of a confederate who expressed their opinions. People who measured high on need for personal control were less influenced by the confederate
Conformity and culture
Aschs study had been replicated all over the world.
There are two types of cultures, individualistic cultures such as North America and collectivist cultures such as eastern nations such as Japan
Conformity rates were higher in collectively countries, increased by a rate of 37%
Also student conformity rates were higher than with non-students
However, we do not know if they knew each other
In one Japanese study where participants were strangers, conformity was very low
However, when members of a spots club were tested conformity was very high
In collectivist cultures conformity rates depend on the relationship between the participants
Conformity and gender
Sistrunk and McDavid said that the gender studies are bias because they used tasks involving judgments about which men feel more confident
When studies used feminine topics men conformed more than the women
Eagly suggested that women play nurturing roles which require deference and maintenance of group solidarity thus conforming is part of job satisfaction
Conformity and the historical context
Perrin and Spencer replicated Aschs study in Britain and found no evidence of conformity
They argued that Aschs study was a child of its time was it took place in the 1950 when conformity was normal
However, they used engendering students who were confident about their judgments, when a larger range of students were used conformity rose
Why Do People Conform?
Deutsch and Gerard identified two explanations for conformity
Informational influences - the desire to be correct, it is conformity based on out tendency to depend on others as a source of information
Normative influences - the desire to be liked, from an early age we are praised for agreeing with other people and not being different. Normative influences involves altering our behaviour in order to be liked and accepted as a member of the group and to avoid being rejected by them
Other Factors Effecting Conformity
Social pressure - in any situation there is lot of pressure to go along with others and a great deal of conformity is the result of conceding to these pressures
Fear of appearing foolish - people display individualism with certain limits, we dead embarrassment which makes us conform
Mindlessness - a lot of our every day behaviour is carried out on automatic pilot
Three Types of Conformity
Compliance - agreeing with the majority in public while privately holding your own beliefs
Superficial conformity and compliance stops when there are no group pressures
Identification - someone conforms to the demands of a given role in society, e.g. a traffic warden. This spends several aspects of their behaviour
Internalisation - when someone conforms because they truly persuaded that the group is correct so their own belief becomes the group norm, this continues when there is no external pressure to conform
Kelman argued that's conformity serves three purposes:
Group acceptance - as in compliance
Group membership - as in identification
Group acceptance - as in internalisation
Minority Influence
Moscovici argues minority influence cannot be explained in the same way as majority influence
He argues that it is the behavioural style of minorities that leads to conversion
Consistency - members must agree amongst themselves and over a period of time get the majority to question themselves
Flexibility - the minority must not be dogmatic and demonstrate a willingness to negotiate
Relevance - if the minority's views follow current social trends they will be more successful
Studies of Minority Influence
Moscovici when the confederates consistently judged the blue slides as green 8.4% also reported it as green but when one of the confederates were inconsistent it fell to 1.3%
Moscovici concluded that a consistent minority could have a distinct effect. You didn't get just one individual agreeing with the minority, there were 2 distinct groups either no one agreed with the minority or several members did
Nemeth et al duplicated Moscovici study
She agreed that consistency was important but so was flexibility the minority of confederates who were influential said green to the brighter slides and green-blue to the dimmer slides, she concluded they were not perceived as rigid
Mugny found that statements expressed in moderate language rather than slogan like uncompromising language had a much more convincing effect
How Does Minority Influence Operate?
By conversion genuinely changing a persons point of view, as opposed to compliance the mechanism often involved in majority influence
Nemeth suggests that when majorities are faced with minorities consistently sticking to their guns they are puzzled and may lead to a self-questioning process
Nemeth argues that minorities serve a valuable purpose, as they are independent they can force the majority to think more carefully and more openly about group decisions. However some psychologists argue majority and minority influences are the same
Social Impact Theory: Explaining Majority and Minority Influences
Latane and Wolf used social impact theory to explain both minority and majority influences. According to this theory the impact of others on a particular individual is a function of
a) Strength or status - the more competent the source the greater the influence
b) Immediacy - the closer the person or group is the more effect their message will have
c) Number - the greater the number of people the greater degree of influence
Evaluation
Accounts for why minorities and majorities may influence a group while majorities are potentially more powerful due to size. May predict why some people resist group pressure, a group will have less persuasive impact if it is far away from a strong target. If there is one dissenting ally this makes the group weak and conformity rates drop. It is useful in predicting when a group is likely to conform, but does not explain why people conform
Obedience to Authority
Obedience involves doing as you are instructed to do, that is changing your behaviour to fit someone's request. Here the pressure comes from an authority
Obedience to Unjust Commands
Bickman did a series of studies by stopping passers by and instructed them do to things like "pick up my bag" or "give that man a dime"
When a person gave these instructions in civilian clothes a third of people obeyed
When someone in uniform the rate was about 90% gave them
Milgram placed an advert asking for paid volunteers to take part in an experiment at Yale University
Forty male participants took part and were introduced to Mr. Wallace, a fellow participant but actually a confederate
They drew lots to see who were the teacher and learner; Mr. Wallace was always the learner
Mr. Wallace was strapped to an electric chair and had to learn word pairs
For every one he got wrong he got a shock increasing in intensity
Mr. Wallace became increasingly nervous and expressed reservations saying he had a heart condition
The generator was clearly marked with which volts would cause damage even death
When participants were increasingly disturbed, a serious of prods were used such as please continue
Not a single person said they would deliver the maximum shock
Not a single participant stopped before 300 volts, a sever shock and 65% went to the end
At the end all participants were debriefed and introduced to the learner to assure them no one got hurt
They were told their behaviour was completely normal
74% of people said they had learned something of personal importance, one person regretted taking part
Variations on Milgrams First Experience
The two reduced obedience - making learners plight more obvious, if the victim was only a meter away rates dropped to 40% or if the teacher had to force the learners hand on the shock plate it was 30%
Reducing degree of authority or respectability of the experiment, if the study was in a run-down offices rate was 48%, order given by phone rates were 20% as participants cheated by saying they had given it when they had not, if experimenter was a member of the public rates were 20% and if a confederate refused to give shocks the rate was 10%.
The Validity of the Research
Some critics argued that's participants were not fooled by the procedure and did not believe they were administering electric shock though this appeared unlikely
Rosenhan replicated the study and 70% of participants believed it were genuine
Participants were paid which reflects obedience to a contract, however this does reflect real life situations
Lacked mundane realism because people don't order you to inflict pain
Milgram argued it did because people believed it to be real
The Ethics of the Research
Most participants were extremely distressed during the procedure.
Milgram did not take adequate measures to protect his participants from the stress and emotional conflict they experienced
Milgram argued people were thoroughly debriefed and 84% they did not regret taking part, that they had gained valuable self-knowledge. An independent psychiatrist interviewed 40 people and found no harm
Deception was involved, as participants were not told the true purpose of the study so unable to provide fully informed consent
However, presumptive consent was gained which was informed consent from random members of the public
In Milgram study people may of felt they could not withdraw from the experiment
However, this experiment was carried out before existing guidelines were written
Cross-cultural Studies of Obedience
Milgrams study has been widely replicated but modifications were made so not comparable
The victims were different as one was well dressed and another was a longhaired student
The maximum voltage also varied
Also the punishment administered was very different, some verbal ect.
They do show that if people were remained that they were responsible for their own actions then they didn't used the maximum voltage
Smith and Bond drew two conclusions: first people from industrialized countries will carry out orders even if they harm others
Secondly never is the obedience blind or unthinking, levels of obedience vary depending on context
Obedience to Social Roles
We are more likely to obey police officers or our boss rather than a member of the public
Hofling et al investigated hospital obedience
They arranged Dr Smith telephoned twenty-two nurses at different hospital
After admitting that he had failed to give a certain named patient their medication and Dr Smith instructed the nurse to administer a 20 mg dose of a drug called Astroten even though it is clearly labelled maximum dose 10 mgs do not exceed the stated dose
Firstly, people are not meant to take instructions over the phone
Secondly, the required doe is stated twice on the container
Thirdly, instructions should not be given from a doctor the nurse doesn't know
21 out of the 22 nurses immediately prepared to obey
Why Do People Obey?
Milgram identified three main features of the situations, which were conducive to obedience
) An environment that encourages obedience, from an early age was are taught to obey those in authority
2) Graduated commitment, first instructions were not unreasonable, it becomes very difficult to make a decision as to when to stop without appearing to behave in an unreasonable way
3) The angentic state, the state of mind that often results from situation in which we act as an agent for someone else, they are not responsible for their actions
Other factors
4) Social roles, most social roles demand some levels of obedience
5) Early socialization, we are taught from early age to be polite and obey those in authority, the more strict these instructions and the more we are punished for violating them the more likely we are to obey unquestioningly those in higher authority
6) Social pressure, there are sets of social pressure that keeps us in our place like the fear of embarrassment
Implications of the Research
Milgram made the point that normal people can act callous and inhumane as a result of social pressure
However, most people make the fundamental attribution error, this is the overestimation of the importance of personality as the cause of behaviour while underestimating the power of the situation to determine actions
This is shown when people showed distress in giving electric shocks and tried to cheat
The dilemma for society is to have obedience for young people but to leave enough leeway for this to be challenged
Total obedience can lead to dangerously blind obedience
However, Milgrams studies do not offer a complete answer
It does suggest a need for vigilance in which we allow to be authorities over us
Resisting Obedience
Disobedience in a real life setting
Gamson et al set up a public relations firm where people were employed to collect opinions on moral standards
9 participants met in a hotel and were paid to engage in a discussion, which would be videotaped
They were asked to discuss Mr. C who managed a service station but behaved immorally by living with a young woman when they were not married. Because of this he was unfit to be their representative. He discussed against high petrol priced and was suing for unfair dismissal
They we asked to discuss it from the point of view that they were disgusted by his behaviour and soon realized they were producing a tape to support the oil company
Disobedience was almost 100% with threatening to confiscate videotapes and expose the oil company
All but 4 of the groups refused to sign giving permission to use the videotape in a trial
However, ethically, many people reported feeling stressed and anxiety
The researchers noted this and stopped it after 33 people instead of 80
Cause of Reactance
The key differences between the two studies are:
Being in a group - Milgram tested his participants individually where as in Gamsons they were in a group, the presence of others can provide the courage to act in accordance with conscience
The legitimacy of the authority - the people questioned by the oil company questioned the right of the market consultant to tell them what to do
The threat to freedom - the participants in Gamsons study resented attempts to prevent them expressing their true opinions
Destructive Obedience: Resisting its Effects
General principles that help us resistance of social pressure to obey an illegitimate authority
) Reminding people that they are responsible for their own actions
2) Emphasizing that blind submission to a malevolent authority is inappropriate
3) Questioning whether authority figures are really in the best position to judge what is appropriate and what is not by considering their motives
4) Simply being aware of the dangers of blind obedience so that any decisions are only made after due deliberation
In conclusion, the power authorities command is considerable but not irresistible
Ethics in Psychological Research
Ethics is the moral behaviour among professionals
Ten questionable practices in social research
) Involving people without their knowledge or consent
2) Coercing them to participate
3) Withholding information about the true nature of the experiment
4) Otherwise deceiving the participants
5) Inducing them to commit acts demising their self esteem
6) Violating rights of self-determinism
7) Exposing participants to physical or mental stress
8) Invading their privacy
9) Withholding benefits from some participants
0) Not treating participants fairly or without consideration or with respect
The British Psychology Society set these out
These ensure the protection of participants and encourage proper concern for the impact of the research
Summery of the Ethical Principles for Conditioning Research with Human Participants
) Introduction, mutual respect between investigator and participant and clear conditions under which psychological research is acceptable
2) General, consider the ethical implications and the impact of the research, the best judge of this are members from the population
3) Consentobtain full consent from participants in project, if full disclosure of the aim is not possible additional safeguards are needed for their protection. Special care should be taken with children, elderly, or physically or mentally disabled people
4) Deception, participants should not be deliberately deceived as to the nature and intention of the research. Only if it is strongly scientifically or medical reasons to be deceived. At all times it is necessary to consider how participants will be affected later
5) Withdrawal from the investigation, investigators must make it clear that participants can withdraw at any time, after debriefing participants should have the right to destroy their data
6) Confidentiality, participants data will remain confidential and remain anonymous, otherwise in breach of the data protection act
7) Debriefing, discuss procedures and give participants sufficient information so they can understand the experiment
8) Protection of participants, investigators should protect participants from mental and physical harm, the risk should be no greater than normal life. Participants should reveal any medical conditions
9) Observational research, respect for peoples well being and privacy, unless consent is gained, observations should only be made in public places
0) Giving advice, if a participant has a particular physical or psychological problem the researcher may give advice even professional help
1) Colleagues, researchers should monitor each other and if ethics are not being considered properly then they should be encouraged to reconsider their research.
Deception
It is not always possible to give precise details of the nature and aims of the study and a cover story becomes necessary
Menges reviewed 1000 American studies and found 3% involved no deception at all
Eysenck suggested that before deception is used, researchers should consider three factors:
The potential harm - cause by the deception
The importance of the research - in terms of scientific value, can it be justified
The alternatives - only when there are no viable alternatives to deception
Possible alternatives
Role-play and stimulation in which participants are informed as to the purpose of the research and asked to stimulate being a participant.
Aronson argues it cannot work, as realism is lost, once people know they are being observed they act in a sociably desirable way
Horowitz and Rothchild replicated Asch study and found conformity was zero
In replication of Zimbados study the guards were excessively brutal and prisoners were stressed
What can investigators do?
Consult with others
Milgram piloted his experiment by consulting 14 psychological students and 40 professors to estimate how far people would go, even though the estimations were inaccurate they were consulted
Introduce safeguards
Essentially when trying to decide whether or not to conduct the research, the following should be consulted: whether the participants will be required to do something they would not normally do
The degree of inconvenience and of emotional involvement
How participants are likely to be affected later by the knowledge that they have been deceived
Debrief carefully
Participants should always be debriefed and care should be taken in cases of serious deception
They should be reassurance and a full explanation of the research
Informed consent
Participants should be given as much information as possible about the research and aims so they can give their full informed consent
Piliavin carried research in which a confederate collapsed on an underground train and observations were made of the extent to which members of the public went to their assistance
People were not even aware they were in a study let alone able to give their consent
There are three ways in which this can be addressed:
Presumptive consent, ask members of the populations similar to the participants if they would consider doing it, this was obtained by Milgram
Prior general consent, ask the participants if they are willing to be mislead, volunteers are asked to fill in a questionnaire with the category research in which you will be mislead about the purpose until afterwards
Seek permission retrospectively, during debriefing participants are asked if they want to remove their data
Protection of participants
Investigators have an obligation to treat participants with the greatest of respect
Milgram used post-experimental questionnaires to ascertain the long-term effects that his research had had on the participants
84% said they were glad or very glad to of taken part
.3% said they were sorry or very sorry to of taken part
80% believed that there should be more research of this type
74% believed they reaped personal benefits from it
Participants put in stressful or other harmful situation should be able to contact the researcher after
When discussing results with participants it should be done with care and sensitivity
Research Methods
The Scientific Approach
A hypothesis is a formal and unambiguous statement about what you believe to be true. It is stated with the purpose of attempting to prove or disprove it.
The Experimental Method - Quantitative
This is the method most used, it is the most scientific because it is claimed to be highly objective and systematic
Dependent and Independent Variables
The experimenter directly manipulates one of the variables, this is called the independent variable
The other variable is the one that is affected by the independent variable, this is called the dependent variable
Experimental Control
We control all the other variables to make he experiment more scientific and only change one variable
Confounding Variables
The variables that are controlled are called confounding variables. These are variables that may get in the way of the link between the independent and dependent variables. The presence of confounding variables has grave consequences because it prevents us from being able to interpret our findings. Confounding variables must be controlled
Participants and Settings
The main way of guarding against, for example one group having high intelligence and the other having low, is by means of randomisation. This is where the participants are allocated at random to the conditions
Advantages of the Experimental Method
The greatest advantage of the experimental method is that it allows us to establish cause and affect relationships
The other major advantage is that it can be easily replicated because it has been conducted in a carefully controlled way
Disadvantages of the Experimental Method
Because it is a laboratory experiment it is very artificial
However, in a scientific investigation it is necessary to create artificial circumstances in order to isolate the hypothesised effect. If we study cognitive processes then the artificiality of the laboratory is unlikely to affect the result. However, if we are studying social behaviour the issue does matter.
Carlsmith drew a distinction between mundane realism and experimental realism
Mundane realism refers to experiments in which the situation is set up to resemble situations often found in everyday life
Experimental realism refers to experiments in which the situation is artificial but the set-up is interesting enough to produce full involvement from participants
Milgrams study had high experimental realism which compensates for the lower mundane realism
Experimental realism may be more important than mundane in producing findings that generalise to real-life situations
The Effects of Being Observed
One reason why laboratory experiments are artificial is because the participants in these experiments are aware they are being observed
Silverman said that the only time a participant would behave, as one is if they don't know they are one
One consequence of being observed is that the participants try to work out the experimenter's hypothesis and act accordingly
Orne emphasised the importance of demand characteristics, which are the totality of cues, which convey an experimental hypothesis to the participants
Another consequence of participants knowing they are being observed is evaluation apprehension
Rosenberg defined this as an active anxiety-toned concern that the participant will win a positive evaluation from the experimenter or at least that the participant will provide no grounds for a negative one
Sigall, Aronson and Van Hoose contrasted the effects of demand characteristics and evaluation apprehension on the task of copying telephone numbers. The experimenter told them doing the task for the second time he expected their performance to be slower. They actually preformed faster showing a preference to evaluation apprehension over demand characteristics
In a different experiment the experimenter told participants he expected them to be slower and that those who were faster were obsessive-compulsives. This time they were slower due to wanting to be evaluated positively.
Experiments and Ethical Issues
In an experiment there is a danger that the participants will be willing to behave in a laboratory in ways they would not behave elsewhere. For example Milgram when he changed the setting to a run-down building the level of obedience dropped from 65% to 45%
Another ethical issue is people right to withdraw because people might feel reluctant to do so due to causing disruption to the experimenter's research
Field Experiments
Experiments that are not conducted in the laboratory but in natural settings are called field experiments
Field experiments involve direct control of the independent variable by the experimenter and also direct allocation of participants to conditions.
Field experiments are also reasonably well controlled which means that they can be replicated
Shortland and Straw arranged fro a man and a woman to stage an argument
When the bystanders thought the fight involved strangers 65% of them intervened against 19% when they thought it was a married couple
Laboratory vs. Field Experiments
The greatest advantage of laboratory over field is they are easier to eliminate confounding variables in the laboratory
It is also much easier to obtain large amounts of very detailed information from participants in the laboratory
Also it is not possible to introduce bulky equipment into a natural setting
Also participants in a field experiment are likely to realise they are in an experiment if information is attempted to be gained from them
The behaviour of the participants is often more typical in a field experiment
Internal validity refers to the validity of the experiment within the confines of the context in which it is carried out
External validity refers to the validity of an experiment outside the research situation itself
Laboratory experiments tend to be high in internal validity but low in external validity, field experiments are visa versa
Field Experiments and Ethical Issues
The main ethical issue relates to the principle of voluntary informed consent but most field experiments do not lend themselves to obtaining informed consent
Another ethical issue is it is not possible in most field experiments to tell the participants that they have the right to withdraw and it is difficult to offer debriefing
Quasi-experiments
These are experiments where there is not control over the independent variable
There are two main ways in which quasi-experiments tend to fall short of being true experiments
Direct manipulation, the manipulation of the independent variable is often not under the control of the experimenter
Random allocation, it is usually not possible to allocate the participants randomly into groups
Studies in which pre-existing groups are compared often qualify as quasi-experiments
Examples would be comparing the learning performance of males and females
Natural Experiments
Here we make used of naturally occurring events for research purposes
Adams and Adams carried out a natural experiment following the eruption of Mount St. Helens. They were able to asses the inhabitants of the nearby small town of Othello before and after it happened
There was a 50% increase in mental health appointments, a 198% increase in stress-aggravated illness and a 235% increase in diagnoses of mental illness
Advantages of Natural Experiments
Participants in natural experiments are often not aware their taking part so are more likely to behave normally
They allow us to study the effects on behaviour of independent variables that it would be unethical for the experimenter to manipulate
Limitations of Natural Experiments
Participants have not been assigned at random to condition
It is usually possible to check whether the participants in the various conditions are comparable, if groups do differ then this complicates the findings
In natural experiments it is hard to know exactly what aspects of the independent variable have caused any effect on behaviour
Natural Experiments and ethical Issues
There are fewer ethical issues with natural experiments than other kinds of research
The experimenter is not responsible for the fact that the participants have been exposed to the independent variable
There is a question of voluntary informed consent as participants are not often aware they are taking part
Experiments need to be sensitive to the situation in which the participants find themselves
Limitations of Correlation Studies
It is hard to establish cause and effect
Advantages of Correlation Studies
Correlations can be looked at to see if there is an association between two variables
Also it is often to obtain large amounts of data on a number of variables much more easily than in other experimental designs
Correlation research can produce definite information about causal relationships if there is no association between two variables
Correlation Studies and Ethical Issues
There is the possibility that the public at large will misinterpret the findings from correlation studies
The key ethical issue here is for the researcher to be fully aware of the social sensitivity of the findings that he or she has obtained and the lack of causal evidence
Naturalistic Observations
These are designed to examine behaviour without the experimenter interfering with it in any way
Developed by ethologists such as Lorenz they study non-human animals in their natural habitat rather than in the laboratory and discover much about its behaviour
Anderson observed children in a park and noticed it was rare to see a child under the age of 3 wonder further than 200 feet from their mother then return and touch her, this shows attachment
Intrusion
Naturalistic observation is to avoid intrusion
Dane defined it as anything that lessens the participant's perception of an event as natural
There will also be intrusion if the participants are aware that they are being observed
When the experimenter is in the room the experimenter may try to become a familiar and predictable part of the situation before any observations are recorded
Advantages of Naturalistic Observation
The method provides a way of observing people behaving naturally so there are no demand characteristics and evaluation apprehension
Many studies based on naturalistic observations provide richer and fuller information than typical laboratory experiments
Sometimes possible to use naturalistic observations when other methods cannot be used
There are some participants who do not cope well with other forms of research such as children and non-humans
Limitations of Naturalistic Observations
The experimenter has no control over the situation, which can make it hard to decide what caused the participants to act like they did
The participants are often aware they are being observed which results in their behaviour not being real
There can be problems with reliability with observational measures taken because of bias on the part of the observer
Correlating the observational records of two different observers can assess reliability, this produces a measure of inter-rater or inter-observer reliability
There are often problems of replication with studies of naturalistic observation
Naturalistic Observations and Ethical Issues
Participants do not realise that their behaviour is being observed, this is called undisclosed observation
Because of this they cannot give voluntary informed consent
Also confidentiality could be breached, as people knew where the researcher did their research
The observer might change the participants without prior consent
Interviews and Questionnaire Surveys
They vary, they could be conducted face to face or require written answers
Non-Directive Interviews
Possess the least structure, as the person being interviewed is free to discuss anything
The role of the interviewer is to guide the discussion and encourage the interviewee to be more forthcoming.
This is used to treat mental disorders but has little relevance to research
Informal Interviews
The interviewer listens patiently and focuses mainly on encouraging the interviewee to discuss issues in depth or detail
However, there are certain general topics that the interviewer wishes to explore
Guided Interviews
Possess a little more structure than informal interviews
Before hand the interviewer identifies the issues to be addressed
Further decisions are made about how and when to raise these issues
Structured but open-ended interviews
Such a procedure prevents the interviewee from sidetracking the interview and taking control of it away from the interviewer
Clinical Interviews
Resembles the structured but open-ended interview
Used to assess patients with mental disorders
The participants are asked the same questions but the choice of follow-up questions depends on the answers that are given
Fully Structured Interviews
A standard set of questions are asked in the same fixed order to all interviewees and they are only allowed to choose their answers from a restricted set of possibilities
Questionnaire Surveys
The advantage of this method is that large amounts of data can be collected at relatively little cost
However, the method is clearly only suitable for certain kinds of participants
Advantages of Interviews
Relatively unstructured interviews have the advantages that they are responsive to the personality interests and motivations if the interviewee
They can reveal more about the interviewee than more structured interviews
It is easy to compare the more structured interviews
They are also more reliable in that two different interviewers are likely to obtain the same responses
The is a reasonable probability of being able to replicate or repeat the findings from a study
It is also usually fairly easy to analyse the data obtained
Limitations of Interviews
The kinds of information obtained from different interviewees vary in an unsystematic way
Date from unstructured interviews tend to be hard to analyse
With the unstructured interview what the interviewee says is determined in a complex way by the interaction between them and the interviewer
The personality and other characteristics of the interviewer typically influences the course of the interview, this is called interviewer bias
This type of influence by the interviewer means that the data obtained can be viewed as unreliable
With the structured interview what the interviewee says may be constrained and artificial
Social desirability bias is when people want to present a favourable impression of them, which may distort their answers
Using a lie scale can tell if a person is going to be honest
We can only extract information of which the interviewee is consciously aware
Many interviewers lack some of the skills necessary to conduct interviews successfully
Interviews and Ethical Issues
They often concern personal issues, which raise the issue about confidentiality
Interviewees may be aware that several other interviewees are being asked the same questions and that there answers will be compared. As a result they may feel they must answers embarrassed questions in order not to spoil the research study
Aims and Hypotheses
The aims are usually more general than the hypotheses and they help to explain the reasons for the investigators deciding to test some specific hypothesis
The aims tell us why a given study is being carried out where as the hypothesis tells us what the study is designed to test
Hypothesis is known as the experimental/alternative hypothesis
The null hypothesis states that the independent variable will have no effect on the dependent variable
The key reasons for a null hypothesis are because the null is much more precise than the hypothesis because you can never prove something, it can only be disproved
Most experimental hypothesis predict that a given independent variable will have some specific effect on a given dependent variable
Non-Experimental Research
It is useful to have a hypothesis but these will not identify a potential causal relationship
A one-tailed or directional hypothesis predicts the nature of the effect of the I.V. on the D.V.
A two-tailed or non-directional hypothesis predicts that the I.V. will have an effect one the D.V. but the direction of the effect is not specified
Research Designs
If we compare two groups with respect to a given I.V. it is essential to make sure that the two groups do not differ in any other important way
There are three main types of experimental design:
Independent design: each participant is selected for only one group
Matched participants design: each participant is selected for only one group but the participants are matched for relevant factors
Repeated measures: each participant appears in both groups so that there are exactly the same participants in each group
Independent design - done by random allocation
Matched participants design - we make use of information about the participants ability levels, we use this information to make sure that the two groups were matched in terms of range of ability
Repeated measures design - every participants are in both groups
The main problem with this is order effects, either learning or fatigue
Counterbalancing - it is the best way of preventing order effects from disrupting finding, using two groups
One group receives the experimental treatment while the other receives nothing, this is the control group
The other group is called the experimental group