Analysis
To find out the problems with a manual system I have done some research into the coffee company Coffee G by creating a questionnaire for the manager of Coffee G. By doing this, I can assess the problems of a manual system and solve these problems by introducing the computerised system. A manual system can have problems like when you write the information in books then the books can get lost or torn, you can’t read the information and it can’t be used. People who write the information can also make mistakes and sometimes you can’t read the information and can be mistaken for something else which could affect the business, the consumers will also be unhappy because the process of entering the information into books will be a long and tedious process so therefore the customers will be annoyed and they will loose business.
There are several aspects that were wrong with the manual system. Firstly, the manager seems to think that a manual system is very complicated and hard because the staff have to use their own knowledge of maths to deal with all the calculations. This may lead to large errors in the calculations made by the staff. The errors may disrupt all of the shop’s businesses and cause several issues. For example, if the error is carried out, the shop may face downfalls in business.
