This system is to be used by members of staff to access information about the club's members. It may also be available to the members at the club at a public access computer in the foyer of the club to look up fellow members

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The Project

History of The A Club

The A Club

The A Club began its life in 1897 as “Alexander Health,” a small health clinic on Fleet Street, London. It was owned by James and Elizabeth Alexander who were renowned for their amazing health techniques and exercise and fitness regimes. The couple became well known around the country and began selling their products commercially in 1909.

James Alexander

Unfortunately, James Alexander was killed in the Great War and his widowed wife was left to run the shop with the help of their three children. When Elizabeth passed away in 1928, the children took over the business and soon they became well known overseas and, within 30 years, they had products on the shelves all over Europe and clinics in France, Italy, Portugal and Poland.

Elizabeth with their 3

Children and nursemaid

By 1982, the business had reached international fame with over 80 clinics worldwide and best-selling health and fitness products in over 60 countries. In, 1999 a health spa was suggested and, almost instantly, the multi-million pound project went into action. The first “Alexander Health and Fitness Spa” or “The A Club” was opened in 2000 in London and now has sister clubs in America, Australia and most of Europe.


Problem Identification

 

In recent times, the club has been having problems with organising the profiles of their members and staff. At the moment, the club uses a system where the details are hand written on paper and stored in a filing cabinet with no copies. In March 2004, there was a theft in the club’s main office and over 200 members’ details were lost. It took 4 months and over £1000 to recreate the data. At this point they realised they needed a new system.

I have been asked by the members and owners to create a new system using the latest available software. It must simple and easy to use and must hold all the required details for each member of the club.

Real User

This system is to be used by members of staff to access information about the club’s members. It may also be available to the members at the club at a public access computer in the foyer of the club to look up fellow members. Of course the information available to other members will be limited so to maintain privacy.

User Objectives

1.        Record-keeping system must provide complete and accurate details of all our members and trainers.

2.        Record-keeping system must link each member with their personal trainer so we can easily see a list of clients for each trainer.

3.        Record-keeping system must be simple and easy to operate and update by all staff and members with minimal instruction.

4.        Record-keeping system must enable breakdown by age, gender etc so we can target particular groups for special activities.

5.        Record-keeping system must be able to be used as part of a mail merge exercise.


Analysing the Project

Possible Solutions

Manual Solution

One idea is that when a new member signs to the club or a new trainer is employed, the receptionist, member of staff or whoever is there could take their details down. The new member or trainer could fill out a form when joining which will then be copied and saved under files in the office/reception at the gym.

Possible IT Solutions

An alternative solution would be to use spreadsheet software to log all the members and trainers’ details. If the membership rates were included in the data then you could use the spreadsheet to automatically calculate their monthly or annual bill for their membership to the club.

Another solution is to use database software to store the details of the club’s members and staff.  This would be useful as you can categorise the different fields of data easier. It can also create queries to find particular groups or individual records.

Selected Solution

I have chosen to use a database software program because it is easier to understand and can be used to find specific data unlike spreadsheet software.

Possible Software

Now I must choose which format of database software to use in this particular situation. There are two different database software packages available to use in this project. They are Microsoft Access and Microsoft Works.

Selected Database Software

I have chosen to go with Microsoft Access because it is easier to use for the following reasons:

  • Works is simplified version of Access. Some of the requirements of this situation are not possible to fulfil on Works.

  • Access is a relational database, which makes it easier to join/link the two tables needed in this database.

  • Access would be the best solution for this problem because you can control the queries to get exactly the right types of data you are looking for.

  • It is easy to input data you have received from new members, possibly using a data capture form.

  • If a member’s details have changed, requiring an update of the table, it will be easy to change.

  • Access is better than a manual system because you can make backup copies of the data and keep them in other places in case of an emergency.

  • It is also an easy way for members and staff to find information on other members or trainers at the club.

Hardware

To enable this system to run safely and effectively, we will require the correct hardware.

Relevant Hardware

1. Hard Drive

2. Monitor

3. Mouse

4. Keyboard

5. Scanner

6. Fax Machine

7. Printer

8. Internet Connection (broadband preferably)

Reasons

1. The hard drive is the most necessary part of the computer because it stores all of the information and intelligence that you see/create using the computer.

2. The monitor is just as necessary as the hard drive as it is the window into seeing what you are doing e.g. It shows you what you are typing or searching for.

3. The mouse enables you to have a small icon commonly in the form of a white arrow to guide you around the computer screen. It allows you to use either of the two buttons on the head of the mouse to either select a certain option or edit something.

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4. A keyboard is needed when typing text/numbers onto the computer. It features the letters of the alphabet along with the numbers and many different symbols. Each one of these has a special command whose result will appear instantly on the monitor screen. This is needed in this project to put in the data into the tables.

5. A scanner is almost the reverse of a printer. It allows us to transfer documents or images onto the computer where they can be edited, copied, printed, emailed, or saved onto the hard drive.

6. A fax ...

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