AVCE Leisure and Recreation Unit 5 Katie Middleton
Introduction
For my Customer Service Unit I will be interviewing two leisure centres, College of St. Mark and St. John and the Mayflower leisure Centre.
I have chosen these two centres because they are slightly different and I thought it would be interesting to see how different companies have different customer service.
The College of St. Mark and St. John is in Derriford, Plymouth. It covers a very large area and its facilities include a 25 metre indoor heated swimming pool, a fitness suite, two squash courts, a fully equipped gymnasium, three sports halls, each with four badminton courts and a specialist built-in rock-climbing wall, computing facilities, and an outdoor pursuits centre. In addition to extensive playing fields, there is a full size all-weather floodlit pitch for top level hockey and football. A smaller all-weather surface accommodates tennis and provides a good training surface all year round. In addition to this there is a 36m. square sports hall for participation in a variety of sports which is also large enough to accommodate Trade Fairs and other large events; a gymnasium for martial arts, aerobics, 'step' and tone & trim classes; a standard size sports hall available for volleyball, basketball, badminton; 2 squash courts and a Fitness Suite with up to date cardiovascular and weight training equipment. Although this sports centre is within the college, it is open to any member of the public, not just the students at the college.
