Marketing Strategies

  1. New Product Introductions

The continued economic growth saw buoyancy in demand for commercial vehicles and passenger cars in the first quarter, with the industry showing a growth of 25%. The company outperformed the industry growth with its thrust on new product introductions, thereby gaining market shares in both commercial vehicle as well as passenger car segments. The company launched NOVUS- 1st Korean designed and manufactured Euro III truck range. The company has also launched Sumo Victa - a face-lifted version of Sumo with contemporary styling features. The company has recently launched a 9-ton truck in the EX series in May 2004. It plans to launch the entire range of fully built buses (12-60 seater) with a lot of new attractive features. Adding to this, Tata Motor plans to introduce Bharat Stage – III complaint vehicles during FY 05.

Tata Motors has planned an annual capital expenditure of Rs12bn for the next five years. The expenditure would mainly be on product development (a new platform each for cars, UVs and trucks). The company incurred capital expenditure of approximately Rs0.8bn, including product development expenses, in Q1FY05.

  1. Brand building

The deal with M G Rover to export 1,00,000 Indica (in 5 years) in the UK market will not only add a lot of intangible benefit to Tata Motor’s brand but will help in derisking its business model further. This tie up would also help in honing the product development skills of the company.

  1. Pricing

TML has hiked prices of its commercial vehicle range by around 2-2.5 per cent. The price increase has been across certain categories of vehicles and with effect from May 1. An across-the-board rise in input costs has forced the company for this step. In case of passenger vehicles Tata’s products are viewed as economical as compared to some of its foreign counterparts.

  1. Repositioning

TML’s changing times is also reflected in its brand repositioning and image makeover: the company, traditionally known as Tata Engineering for more than 40 years, underwent a name change to its current one. A major objective of this exercise was to reflect its global aspirations. 

  1. Diverse Product portfolio

With more than 130 models spanning a wide range of Commercial Vehicles, Passenger Cars and Multi-Utility Vehicles, Tata Motors' growth in the domestic market is driven by its diverse product portfolio. In CVs, the company has vehicles across the range of tonnage categories including pick-ups. The imminent launch of new-generation heavier-tonnage vehicles will help it maintain its leadership position in the HCV segment. Strong outlook for industrial growth also augurs well for the company in the near term, as it would help sustain domestic demand.

In cars and UVs, Tata Motors already has a highly successful portfolio and plans to add new models. (See Exhibit 1)

 Exhibit 1 – Tata’s CV volume mix

  1. Distribution

Tata Motor is supposed to appoint 25 more dealers across the country by the end of 2005, which will increase its dealership network to around156 from the current 131 dealers. With nearly 500 service outlets across 175 cities, the company offers the second largest service network in the country. Though the company has already reached a critical mass in terms of service network, they may still open up new service outlets with a view to addressing the existing needs in those regions.

TML has managed to enhance its distribution and service network by introducing supply chain management and addition of 576 Tata certified garages. This is coupled with a nation-wide sales, service and spare parts network.

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  1. Focus on attributes

Tata is no more a typical outdated Indian company which had very little focus on the modernization and technology orientation of the attributes of the product. Tata is planning to come up with a ‘Truck of the future’ which would be equipped with a lot of new technological advancements which could never before be related to an Indian manufacturer. Its current products like Indica and Indigo are known to be equipped with cutting edge technology. It had set the main USPs of these 2 products as space and fuel economy.

International Market strategies

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