Review the literature surrounding stakeholder analysis and strategic choice

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INTRODUCTION

In this assignment, I intend to review the literature surrounding stakeholder analysis and strategic choice, and their various models through a number of sources. I have chosen the Five Force’s, Generic Strategies models and Core Competencies to apply to the chosen organisation and industry and evaluate. To illustrate where in the overall process these models fit, I have decided to use a diagram (adapted from McKittrick 2004), which will appear in the appendix with the models.

STAKEHOLDER ANALYSIS

The propositions of stakeholder analysis advocate an understanding of a firm’s stakeholders and recognise that there are times when stakeholders must participate in the decision-making process (de Wit and Meyer 2003). There exist arguments against the rights of stakeholders in a profit-making organisation, as in the journal Long Range Planning (1997). In it Argenti argues that non-shareholders have no rights. The business sole purpose is to make a profit for the shareholders, and is not there for stakeholders. The techniques and processes of stakeholder analysis are used to determine the extent of involvement stakeholders, and imply that organisations need to be aware how their decisions impact their shareholders (de Wit and Meyer 2003).

Drivers of Change

Businesses operate within a dynamic environment, e.g. there are many factors that will necessitate change within this environment, as well as adaptation within the company to ensure continued competitive performance (Thompson and Strickland 1999). Academics have investigated the environment to identify key factors of change. The approach taken was to initially identify the all-encompassing “macro-environment” (Johnson and Scholes 2002). The macro-environment theoretically contains every possible factor necessitating a change in the company. The macro-environment is then sub divided into five layers. They are industry/sector, markets, strategic groups, organisational field and the organisation itself. Within each of these layers there are many factors which will require effective response if a company is to prosper. These factors are known as drivers of change.

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(Fig. 1. Adapted from Johnson and Scholes 2002)

Further research of this model lead to the development of the PESTEL framework, where the main drivers of change were refined to six main topics (Johnston and Scholes 2002).

(Fig. 2. Adapted from Johnson and Scholes 2002; 102)

Porter’s 5 forces

Porter argues that the state of competition in an industry is a composite of five competitive forces. They are (1) the threat of new entrants, (2) the threat of substitutes, (3) the power of buyers or customers, (4) the power of suppliers and (5) rivalry among businesses. Not only is it the most widely used technique of stakeholder analysis, but it is also easy to understand and use (Thompson and Strickland 1999). Campbell, Stonehouse and Houston (2003) points out a couple of limitations and suggestions for modifications to improve its value as an analytical tool. It implies that the forces apply equally to all competitors in an industry, when in reality they might differ from business to business. It doesn’t adequately cover product and resource markets, where conditions are more complex than Porter’s framework implies. Porter argues that the framework enables the potential profitability to be assessed, but although there are some claims that support his theory (Campbell et al 2003 op cit; 134), evidence also suggests that company-specific factors are more important than Porter’s industry factors (Rumelt 1991).

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Despite its limitations, the model is used with some success on industries like the mobile phone industry (Johnson and Scholes 2002; 116).  

(Fig. 3. Adapted from Johnson and Scholes 2002;113)

Four Trajectories of Industry Change

This model was developed by Anita M. McGahan in October 2004 and builds on Porter’s ideas. It suggests that industries evolve as a result of two types of threats of obsolescence: (1) A threat to the industry’s core activities. (2) A threat to the industry’s core assets. Resulting from a combination of these types of threats, industries change along one of ...

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