Jigsaw redesign. We were assigned the task of evaluating and redesigning a given DIY tool a Jigsaw model for re-launch to the market. While examining the tool it became clear that there were many problems with the current design compared to that of other

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Dept of Mechanical & Manufacturing Engineering

Trinity College Dublin

3MEMs3. Design II. Group Redesign Report

RED TEAM

Robert Young 07599242

Greg Withey 07******

Jessica Nelson 07******

Eoin Kearney 07383002

Contents

. Introduction

2. Redesign process

3. Section 1

3.1. Initial assessment

3.2. Market research

3.3. Target Market

3.4. Customer research

3.5. Conceptual

3.6. Ideal Jigsaw concept

4. Section 2

4.1. Disassembly

4.2. Bill of materials

4.3. Exploded view

4.4. Technical aspects

4.4.1. Electric motor

4.4.2. Electronics

4.4.3. Gearing

4.4.4. Bearings

5. Section 3

5.1. redesign

5.1.1. Pendulum removal

5.1.2. Blade attachment

5.1.3. Shoe

5.1.4. Dust extraction

5.1.5. Ergonomics

5.1.6. Safety

5.1.7. Other changes

5.2. Manual

5.3. Re marketing

5.4. Summary

6. Conclusion

7. References

. Introduction

We were assigned the task of evaluating and redesigning a given DIY tool a Jigsaw model for re-launch to the market. While examining the tool it became clear that there were many problems with the current design compared to that of other jigsaws on the DIY market and that it contained unnecessary and not required extra functions. We began by dividing the required project work in a way that all agreed fair and to exploit what each person could do best.

We conducted regular team meetings to update team members on our individual progress and insure we hadn't lost sight on the task. At these meeting any problems encountered were discussed, new emerging problems and tasks were assessed and assigned. New ideas were listened to even if they seemed farfetched at first.

The final goal from all of this was to design a better engineered jigsaw that was more attractive to our target market and most of all safe to use. All the time cost variables would be minimized while any added features would be balanced of by the savings elsewhere.

2. Redesign process

Stage 1

Assessed initial product and its current problems, while coming up with out of the box solutions

* Initial assessment to determine flaws

* Initial division of tasks

* Experiments to evaluate performance

* Formulation of function structure

* Customer research through surveys

* Market research patents other products on the market

* Analysis of research

* Formulation of random ideas for changes to the jigsaw

* Came up with the concept of the ideal jigsaw

* Bringing the project to the reverse engineering stage

Stage 2

Redesign process began, with a breakdown and in-depth look at internal workings and functions of the device.

* Second breakdown of project work

* Examination of regulatory issues

* Disassembly and analysis of product configuration

* Bill of material

* Analysis of function of each individual part

* Analysis of necessity and practicality of each individual part

* Technical analysis of tool piece function

* Reduction in part count and removal of unnecessary parts

* Improvement in ergonomics

* Formulation of individual and group redesign ideas

* Proposed redesign

* Calculations and analysis

* Final redesign

Section 1

3.1 Initial assessment

Jessica:

We took note of our first impressions on opening the box so that we could refer back to them after we have finished redesigning the jigsaw. My intial impressions were that the bow was not appealing and the pieces inside were loose and not packaged well, maybe bubble wrap could be used for protection. The tool itself did not look complicated but quite simple to operate. It looked quite flimsy and like it could easily break if dropped. There were not many piece in the box. The plastic bag could have been a choke hazard and there were no warning signs for that. The rubber handle on the tool looked as if it would peel off after little use and the symbols on the buttons looked likely to peel off too.

Greg:

Initially I felt that the box was a bit dull and perhaps lacking in technical information. I was surprised when we opened the box to find a number of loose parts just lying around in the box. Something could easily have got lost. With regards to the saw itself I felt that it was generally quite badly finished with the seam and the laser button in particular looking poorly made. I also noticed that there were a number of buttons on the saw with no indication on them of what they did. The guide continued in the same vain with it being badly written with illustrations even in the wrong places. I also found it strange that nowhere was there a sign telling users to read the manual before using the saw. Overall I felt that there were a number of areas that needed to be redesigned.

Keith:

My initial impressions of the jigsaw were gathered from the quality and type of packaging the jigsaw was presented in. The box looked fragile, with some sealing tape already removed from it. This I gather could have been from poor packaging and handling or due to the weight of the jigsaw in relation to the quality of the box. It was made from cardboard box and was prone to moisture and water damage. The colors chosen were neither luminous nor attractive at first sight. The design of the box could have been made more appealing, possibly by using a different font and color scheme. The components that came with the jigsaw were also loose and fell right out of the box which could be easily lost and may cause hazard. The Jigsaw looked robust though with stains of glue in some places where touch up work had been done.

Robbie:

Fist impression was that all the contents in the box were completely loose and free to move about. Not an ideal solution for transport and not very professional first impression. Also the information on the side of the box wasn't helpful to me in making a decision. 800w was there but I had no idea if this was a advantage or advantage or how it compared in the market. I was impressed with the warranty and after sales support. I was impressed with the laser option on such a cheap model and the overall robustness of the jigsaw too seemed up to scratch in my initial opinion .

3.2 Market Research

When given the task to redesign any type of product, be it a power tool or a water bottle, the aim of redesign is to make it a more desirable product for the customer and therefore sell more of the product.

In order to redesign and improve this jigsaw we must take a look at the top selling jigsaws on the market to see why it is they are selling. This tells us what the customer is looking for in a jigsaw and what our competition on the shelves is.

We have been given a price range of about seventeen to twenty-three euro in which this jigsaw is allowed to sell for. So it seems obvious that we are to look at the jigsaws on the market within this price range. But why not look into the more expensive price range? This way we can hopefully incorporate more advanced ideas and designs into our own for better selling points.

We decided to take a look at three different price ranges.

These were

* The cheap and simple to use jigsaws, €15-€30.

* Advanced jigsaws of €40-€90.

* Heavy duty jigsaws that range in the hundreds of Euros.

Cheap (€15-€30) jigsaws

Many reviews and opinions of professionals and non professionals suggest that the cheaper jigsaws use less precise blades that are fine for rough cutting. They are used at home by non-professionals and first time users, often to cut thin sheets of wood or metal. They are light in weight and come with step by step instruction manuals that often lack in-depth safety instruction. The typical cutting depth by a cheap jigsaw varies on the material;

* Metal: 4mm-10mm (depending on the metal e.g. Ferrous, or non-ferrous)

* Wood: 50mm-80mm

Make/model

Tesco Jigsaw

Performance Power

PJS550

Black and Decker (CD301T)

Available at

Tesco

B&Q

Woodies

Price(€)

4.99

22.99

26.99

RPM

500-3000

800-300

Single speed

Dust Extraction

Yes

Yes

Yes

Blade type

T-shank (1 for wood cutting)

T-shank(2 supplied)

Power(watts)

350

555

370

Extras

* Pendulum action

* Dust tube

* Adjustable blade plate

* 2 year guarantee

* Soft grip

* 2 colours available

* Lock on switch

* Pendulum action

* Tool free blade clamp

Cutting depth(wood)

80mm max

65mm

55mm

From the table shown above, it is clear that even in the cheap price range there are a number of features that each jigsaw has. In the cheap price range the main features include:

* Variable speeds

* Dust extraction method

* Pendulum action.

Although this may seem like some great extras to have, the dust extraction method and the pendulum action often don't work very well. As well as that, the people who buy such cheap products often don't even know what the pendulum action is or how to use it.

Advanced jigsaws of €40-€90

These jigsaws can vary greatly from the cheaper price range. They are heavier and sturdier, built for more experienced users and for more frequent use. They have deeper cutting depths and due to the more sturdy build, the user experiences less vibration and can therefore work for a longer period of time with the tool. The actual design of jigsaws in this price range change also. There is the typical overhand design and also the barrel grip. These are shown below

Overhand Grip:

Barrel Grip:

The features that can be expected with the jigsaws in this prices range are as follows:

* Laser guide

* On board blade storage

* Parallel cutting guide

* Cordless

* Comes with many blades for both metal and wood cutting

* Accepts both t-shank and u-shank blades

* Dust extraction method

Heavy duty jigsaws (>€100)

These jigsaws, although very expensive, do not have that many more feature than the previous price range. They are made for use by professionals. They are heavy and sturdy, made to be used long hours in a work shop every day. They also have great ergonomics in order to make it as easy and comfortable to use as possible. The cuts they make are very precise in both mood and metal. The cutting depth for these machines range from:

* Metal: 20-30mm(steel)

* Wood: 130-150mm

Heavy Duty Dewalt Jigsaw

3.3 Target Market

After doing the market research and taking into consideration the cost parameters of the redesign project, we decided on what our target market should be and what it is we think they want in a jigsaw. This is what we decided:

* Rough (non precision cutting)

* No skill or training required

* Plug in and go (easy to follow manual)

* Affordable

In order to meet out target market's needs, we need to do our customer research.

Long term vision: To manufacture a product that customers feel confident in buying and using

Competitive advantage: Complete our market research to insure we are at the same standard as our competitors.

Target Market needs: Complete customer research to make sure our customers have exactly what they want and need

3.4 Customer Research

There are five basic methods of customer research

* Surveys

* Focus Groups

* Personal Interviews

* Observation

* Field Training

As we were not able to carry out each of these five methods, we did use two of them, Survey and field training.

We drew up a survey between the five of us, each suggesting questions that we thought would be relative to ask. A sample of the survey is given at the end. We allowed for two types of questions, dichotomous, where the respondent has two options i.e. "Yes" or "No", and Continuous, where the respondent is presented with a continuous scale . The survey was made out in a simple tick the box style. Each continuous question could be answered on a grade of 1 to 7. 1 is equal to being very bad and 7 is excellent. We used this grading system because a grading from 1 to 10 allows too many options for the person taking the survey and we get a less accurate result of how the tool really performed. As well as questions there was also space allowed for people to write in their own personal opinions. Here is a sample question

How did you find the laser?

(bad)

2

3

4

5

6

7(excellent)

We each gave the jigsaw and survey to our friends and family. This resulted in us getting both professional and non professional opinions and answers. As a result, we decided to weight the people and the answers. The professionals got a weighting of 1 and the non-professionals got a weighting 0.6. This is because a professional's opinion and view on a question such as the dust extraction method is far more valid as he/she would understand what an acceptable amount of dust extraction is. The questions were also weighted because a question such as "Do you find it safe to use?" is far more important that "Do you like the colour?"

Here is a chart showing the average value for the most important questions.

Key:

. Ease of use

2. Handling

3. Changing Blades

4. Mitre angle

5. Laser

6. Parallel guide

7. Dust extraction

8. Functionality

9. Over all look

0. Build quality

1. Button positioning

It can clearly be seen that the dust extraction method and the changing of blades was a major problem. These are both highlighted in red and are well below average.

In conclusion to our survey, from both questions answered and the users extra comments we found that the main problems were:

? Difficulty with changing Blades

? Dust gets inside tool

? Pendulum motion not needed

? Laser is no good

? Bad weight distribution

? Bigger safety guard needed

? Better labelling on buttons required

? Build Quality was bad

? Not enough safety information in instruction manual

00% rated it as good value for money spent.

So clearly this means that we need to try and stick to the price range that we have currently but that we definitely need to improve the overall look and feel of the tool.

4

3.5 Conceptual Design

Step 1: Clarifying the task elaborating on the specifications.

Before beginning to design anything there are a few key issues that need to be examined. Some questions that need to be explored right from the start are:

* What is Jigsaw?

* Who is it designed for?

* What exactly is required from the jigsaw?

The first question is easy to answer. Bosc define a jigsaw as a tool used for cutting arbitrary curves, such as stenciled designs or other custom shapes, into a piece of wood, metal, or other material. It can be used in a more artistic fashion than other saws, which typically only cut in straight lines. In this way, it is similar to the rasp and the chisel. Although a jigsaw can be used to cut arbitrary patterns, making a straight cut freehand is difficult even with a guide.

In case of the second question, the jigsaw is being designed for the DIY market which therefore has significant effects on the ease of use and safety elements of the device.

The final question is what is required from the jigsaw. In its essence the answer is that the jigsaw needs to be safe, easy to use and to cut the material at a constant force with ability to cut in straight lines and at angles with even cuts and without damaging the material. However these are only the requirements in their barest form. There are a number of other constraints which will now be looked at.

One of the best ways to visualise these constraints, in a more formal manor, is to draw up a table of formal specification. This is shown in figure 1 below. It is worth noting that some of these restrictions were given in the question sheet while others required some deeper thoughts and ideas on the subjects. The table lists all the possible constraints and assigns them a letter, D or W, respectively. D is a demand of the pump and W denotes a wish that would be nice but is not essential.

Specifications

Changes

D/W

Requirements

Resp

Geometry

D

Must be ergonomic to the human hand

W

Must be easy on the eye

D

Must be securely encased

D

Must be light enough to hold in one hand

W

Must be easy to hold and press switches

Function

D

Must be efficient enough to maintain constant cut rate

W

Must be quiet

D

Must be able to stay cool while running

W

Must have a low weight to power ratio

W

Must be power efficient

D

Must be able to cut in straight and angled lines

Reliability

D

Must be reliable and robust

W

Parts must be easily interchangeable

D

Must not stop working

D

Must resist corrosion (Particularly rust)

Production

W

Must be easy to produce

W

Must be able to be mass produced

Safety and Ergonomics

W

Design must be as simple as possible

D

All moving parts must be covered

W

Working principle of product environmentally sound

D

Must satisfy all safety regulations and codes of quality

Operations and Maintenance

W

Must be easily cleaned and maintainable

W

Parts must be quite when running

W

Should be no complicated controls

D

Must have an on/off switch

Costs

D

Device must cost less than €20

Energy

D

Must have efficient motor

D

Motor must not overheat

Patents

D

Must not be a patented design

Shelf Life

D

Must have a stated shelf life

Step 2: Abstracting to identify the essential problems

In this step the broad list of requirements listed above needs to be reduced to figure out the key to the design. The list needs to be shortened and the most important factors extracted. Then a more qualitative approach should replace the previous quantitative one. Finally the problem should be generalised and formulated in solution-neutral terms so that the search for a solution is not prejudiced.

This process can be summarized into a number of key points:

* The jigsaw must cut the material at a steady rate with even cuts

* Must have an on and of switch and a switch for angled and straight cutting

* Must be up to safety standards and regulation

* Must have a strong motor that doesn't overheat and is not too load when running

Step 3: Establishing the Function Structures

Breaking down the main functions

Step 4: Searching for Solution Principles to Fulfill the Sub-functions

This is the step where the designer begins to get more creative. Now that we know what is required from the jigsaw we can start to look at some possible solutions. It is important to note that at this stage all designs are of the conceptual form. This is in effect a brainstorming phase and means that in the initial stages it is more important to come up with a number of possible designs rather than to be come focused on just one. Any solution can be considered in this stage and only later on will they be looked at in a more critical light.
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When searching for a solution the most common methods are to use literature searches, or an analysis of existing designs, as well as various brainstorming techniques.

Insert structure diagram

Steps 5 and 6: Combining solution Principles to Fulfill the Overall Function

In these steps the aim is to look at all the different design variables and initially see which are compatible together. In our case however, the diagram below shows, that almost all of the options are suitable to be used with each other.

We analysed the subfuctions to come up with ideas for ...

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