Identify any barriers clients may face in accessing the chosen service.
Marie Gillespie
E3 Identify any barriers clients may face in accessing the chosen service.
There are many different factors affecting clients accessing health care even though clients have a right to a health care service, they don’t always use it. There are several reasons for this.
Firstly clients attitudes, health is a very personal thing, not every one takes the same attitude towards there own health. People do not like going to see doctors for a variety of reasons. This could involve embarrassment, indifferences to there own health and the fear of consequences. The NHS also has a low reputation due to slow services and a general negativity from the public making clients less willing to use the service. Other factors such as waiting lists steer people away from the NHS but, also cause other barriers. As hospital capacity is limited and people referred by GP’s can sometimes wait a long time for basic medical procedures. At certain types of the year, for example winter, hospitals have to operate a one-in-one out policy. Elderly patients have been the most likely to face this problem.
