AO1: Promoting The Rights And Responsibilities Of Service Users In Care Settings
Give practical examples of how Queensland could balance the rights and responsibilities of its service users to provide quality care.
In care settings the term quality practice is used to describe the promotion of service users` rights, which are essentially the same rights that are afforded to everyone else, such as the right to marry and freedom of expression; Care workers must actively promote the rights of service users in order to maintain quality practice.
One of the toughest things is to balance out rights and responsibilities. It means taking ownership not only of your “stuff”, but also keeping an eye out for the other people as well. For example, being responsible around the Queensland for the service users may mean cleaning up after your mess and taking care of your belongings, but it also means having consideration for others, keeping the group areas of Queensland in reasonable condition, etc. The responsibility extends beyond yourself, but to others in your environment as well.