The health and safety policy would also need to be reviewed, as if it was written properly and followed then the incident with the person coming into contact with the chemicals from the unlocked cupboard in the waiting room wouldn’t have occurred. The policy would need to be further reviewed and the locking of the cupboard when not in use would have to be added, and that a member of staff needs to check the cupboard regularly.
The hazardous substances policy would also need to be reviewed due to the person falling down the stairs and injuring themselves quite severely. The manager or whoever is in charge of the policy would need to review it and amend it, for example adding into it that a member of staff must check once a day that the newly installed handrails are not becoming loose, further helping to prevent the risk of people falling down the stairs. If it is in the policy then if an incident did happen, the company would not be held liable for the incident, the member of staff who didn’t follow the policy properly and check the handrail would be.
The health and safety policy would need reviewing, as it if was working and being followed properly then the child wouldn’t have got a splinter from the toy box, as the policy would have stated the material suitable, and unsuitable, for use in the children’s play area. If this is not in the policy already it would need to be added, or if it was in the policy and not being followed properly then the staff would need to be warned about the consequences of not doing things according to procedures.
Again the health and safety policy would need to be reviewed regarding the magazines on the floor, as if the policy had the proper precautionary measures then the incident of someone tripping over and injuring themselves on the magazines on the floor would not have occurred. The recommendation could be made that the policy should include a plan to regularly tidy up the waiting room and checks to be made ensuring that no obstacles are left on the floor as a tripping hazard, and if any member of staff notices anything on the floor at any time, even if it is not their duty to do the checks, they should pick it up and place it out of the way.
Lastly, in the health and safety policy again, the issue of waiting room contamination and hygiene due to the dirty seats should be assessed as if it were up to the correct standard then the passing of viruses and bacteria via the seats would not have happened. It should be added that the chairs are replaced with ones of suitable easily-cleanable material, and that staff should regularly clean the seats and then use the hand sanitizer provided regularly.
Doctor’s office:
The child safety policy and the health and safety policy should both be reviewed in the doctor’s office regarding the pills ingested by the child. The child safety policy should include that nothing should be left within the child’s reach that could potentially harm the child, as if this was already in the policy and being followed properly then the child wouldn’t have ingested the expired pills. They should also add in to the health and safety policy that any unused or expired medicines within the building must be disposed of as soon as possible in the bins provided for medicine disposal.
The confidentiality policy would need to be amended so that it includes not keeping anything containing patient information on show to people who do not need to see it. This would have meant that the samples would not be kept on a shelf with all of the labels on show to other patients, containing private information. This would also come under the new health and safety policy amendment that I mentioned before, that these possibly harmful samples would need to be kept out of reach from people and in a locked cupboard.
The health and safety policy would need to be reviewed regarding the needles in the cupboard, that any already used needles must be disposed of straight away and not kept with the unused needles in case they get confused and a doctor accidentally infects someone with a disease. The doctors should also be required to wear gloves when handling the needles so as not to injure themselves.
The health and safety policy again would need to be reviewed so that the incident of the coat rack falling onto someone would not occur again. It would need to say that any loose furniture that is at risk of becoming unbalanced must be secured to the wall and/or floor, and then it will not fall and injure anyone if it becomes overloaded.
The health and safety policy would need to be reviewed concerning the curtain draping along the floor; it should now include that nothing is allowed to be on the floor that could be a tripping hazard, meaning that if it is followed correctly then no one should trip over anything due to there being obstacles on the floor.
This new policy amendment would also apply to the lamp wire, as this would come under being an object that could potentially cause a tripping hazard. The new policy amendment should require the doctors to regularly check their offices for such hazards and remove them before any patients enter.