For example, it is very important to be self-motivated and determined to achieve success. Without this, even the most skilled employee will not be able to succeed. With self-motivation, an employee will always have the will and desire to work harder and go that step further. This is a very good quality to have, and employers value this highly. Another good strength to have is to be hardworking. This is arguably the quality that bosses value the most in the workplace. By being hardworking, an employee can achieve their targets fast, and therefore being able to intake more tasks should it be necessary. A company will value an employee like this because they are very efficient, and allows the company to take more workload, because they know that their employees’ will meet their deadlines.
A weakness could be lack of skills. If an employee lacks the knowledge to perform certain tasks, deadlines won’t be met and this could potentially be a massive problem in the business. If they had a client expecting some work, and if they could not send the work on time, they could lose that specific job and lose lots of money. Potentially it can make a big different at the end of the month, when they have to pay for expenses. Another weakness is not accepting someone else’s opinion. If a person is not receptive to ideas that can improve their work, they will struggle to make an impression and their work might not be up to the standard required.
A way for other people to access someone else’s work is by producing a formal report. This provides an opportunity to the employer to record an employee’s progress in the organization. The progress could be amount of hours worked including extra hours (in case the employee had a bad record of attendance), and also amount of work produced. If done properly, it can help the employee progress a lot in their job and make improvements accordingly, thus making the employee more efficient in the long term. This also increases self-confidence, which can motivate that person to work even harder for the company. The report contains decisions that will train the employee in order for him/her to be more efficient in the workplace, and also it aims to redirect energies through different moves such as demotion or sideways moves. This report can also record behaviour and targets that are expected to be met.
Another way to be accessed by others is by customer feedback. This is extremely important, because most businesses can not survive without customers, so they need to make sure that their customers are happy. Failure to do this can potentially lead to bankruptcy. For example, a shopping website such as pcworld can ask for their customers to fill in a survey after they have chatted to a customers’ service representative. They could have questions like ‘Was the representative helpful?’ or ‘Were you able to solve your query with the information that you got in the call?’. This would be a performance indicator of that particular person. This can have a good or a bad effect on a group of employees. Another example could be a company like BT asking for their customers to complete a questionnaire about their service, like broadband and phone. Customers would be able to rate their current service on a scale of 1 to 5, address any problems and also give an idea on how they think BT could offer an even better service.
