Market Research

What Is Market Research?

Market research means systematically gathering, recording and analyzing data about the market for goods and services.

        To find out what the customer wants, a wide variety of market research techniques are used. These involve asking various questions like: -

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  • What is the target market?
  • Where are they?
  • What do they want?
  • When do they want it?
  • Can we satisfy them?
  • How can we improve it for them?

Methods Of Market Research?

A firm can employ either its own marketing department or get an outside specialist organisation. There are two main types of market research:

  • Desk Research. This involves using existing sources of information to research the market. This can also be called secondary research.

  • Field Research. This is the process of gathering new information about the market by going into ...

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