(Maureen Orchard Class Notes)
(BTEC National | Health & Social Care | Book 1 | Heinemann)
P4. Examine the roles and responsibilities of key people in the promotion of health, safety and security in a health and social care setting
Managers
Managers are at the highest part of the job and are considered the leader. Their role is to ensure a high standard of health and safety is maintained within the setting and to create policies and update them every so often. They also must carry out risk assessments.
Their responsibilities include ensuring all policies and procedures are put into place and that they are complying with the relevant legislation. They also observe the carers to ensure they are following the correct rules and provide training if needed.
Other responsibilities include –
- Decision making
- Goal setting, planning and organizing
- Guiding and giving directions
- Empowering others
- Communication and people skills
- Evaluating and analyzing
- Provide satisfaction among the staff and the customers
- Being an exemplary role model
- Managing and leading the project team.
- Recruiting project staff and consultants.
- Managing co-ordination of the partners and working groups engaged in project work.
- Detailed project planning and control including:
- Developing and maintaining a detailed project plan.
- Managing project deliverables in line with the project plan.
- Recording and managing project issues and escalating where necessary.
- Resolving cross-functional issues at project level.
- Managing project scope and change control and escalating issues where necessary.
- Monitoring project progress and performance.
- Providing status reports to the project sponsor.
- Managing project training within the defined budget.
- Liaison with, and updates progress to, project steering board/senior management.
- Managing project evaluation and dissemination activities.
- Managing consultancy input within the defined budget.
- Final approval of the design specification.
- Working closely with users to ensure the project meets business needs.
- Definition and management of the User Acceptance Testing programme.
- Identifying user training needs and devising and managing user training programmes
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(http://www.about-personal-growth.com/managers.html)
Deputy Managers
The role of a deputy manager is to ensure high levels of health and safety is withheld and complies with legislations. They also take over the role of the manager when he or she isn’t available.
Their responsibilities include making sure all staff know and understand the policies and procedures in place in that setting. They also do regular checks to ensure everyone is complying with the rules, policies, procedures etc.
If the deputy manager feels there is a problem with health and safety issues within the setting they have a duty to report back to the manager
Health and Safety Officer
The role of a health and safety officer is to ensure the highest level possible of health and safety is being obtained, and to communicate with the manager if he or she has concerns about something.
Their responsibilities include carrying out daily checks in the workplace to ensure all policies are being upheld. They also have regular meetings with the manager and deputy manager to update policies and procedures when necessary.
They also organise the training involved with health and safety for all staff to ensure everyone knows how to do something safely and is qualified to do so.
Senior Carers
The role of a senior carer is to carry out risk assessments on all equipment and ensure they are being used correctly and comply with relevant legislations.
Their responsibilities include ensuring all employers are complying with and understand the policies and procedures. They have a duty to report to the manager if it has been brought to their attention that the policies and procedures are not being followed by some individuals.
They also have a duty to mentor new staff about health, safety, security and identifying training needs.
Carers
The role of a carer is to ensure all service users are protected from harm and have a duty to report to the manager if they feel any rules have been broken. They regularly check service users care plans and risk assessment files before carrying out any activity.
Their responsibilities include caring for service users needs and ensuring their safety. They also have a duty to report any policies or procedures being broken by individuals and if so they need to undertake more training on how to deliver safe care in the setting. Carers also check each equipment before it is used and reports any malfunctions if necessary.
Work Placement Students
The role of a work placement student is to observe the care given to a service user to increase their knowledge on how to give appropriate care and to increase their knowledge on the setting.
Their responsibilities include to act in the same manner as they would in any other placement and to follow all the policy and procedures in place in that setting. They are also there to help out whenever asked.
Volunteers
Volunteers are there to carry out a role of a carer but without pay. Their responsibilities include caring for service users needs and complying with all health and safety rules.
Bibliography:
Maureen Orchard Class Notes
BTEC National | Health & Social Care | Book 1 | Heinemann
http://www.about-personal-growth.com/managers.html
http://www.jiscinfonet.ac.uk/InfoKits/infokit-related-files/roles-and-responsibilities-template