How information is communicated

Authors Avatar

Task 2 - Write a report for the director of the travel agent on how information is communicated.


The director of the travel agents has came and asked me to make up a report on different methods of communication.  I am to produce a report that will explain how information is communicated and technologies that support communication methods.  I will write about the many types of communication   and how they are communicated.      

Before I start writing my report I will have to plan what I will be writing and what I’ll be including.  I will be including a title page, contents page, introduction, methodology, findings, conclusion, recommendation of the best methods, any appendices and a bibliography.  In the order I have wrote them.  I will be writing about many methods of communication.  I intend to cover the following areas,

  • Written Information
  • Verbal Information
  • Multimedia Information
  • Graphical Information
  • Video Information
  • Audio Information
  • Web Based Information

I will then comment on the advantages and disadvantages of these methods and finally give a conclusion and recommend the best methods.

Prototyping - Font Type and Font Size

Times New Roman – Size 10

Times New Roman – Size 12

Times New Roman – Size 14

Arial – Size 10

Arial – Size 12

Arial – Size 14

Comic Sans MS – Size 10

Comic Sans MS – Size 12

Comic Sans MS – Size 14

Corbel – Size 10

Corbel – Size 12

Corbel – Size 14

Script MT Bold – Size 10

Script MT Bold – Size 12

Script MT Bold – Size 14


To                                        Mr J Johnson

                                        Travel Agent Director

From                                Katrina Hamill

                                        Personal Assistant

Ref                                        KH/JJ

Date                                30 September 2008

Give a report on the different methods of communicating information and the technologies.

  1. Introduction

I have been asked to write a report to you, the Travel Agent Director, on the different methods of communicating information and the technologies that support them.

  1. Methodology

The information for completing this report was found from the internet and in textbooks that I have looked at.  I have also included notes from my teacher that include the relevant information on communication.  I have found some notes on communication methods from the textbook, Applied ICT, AS Level for OCR by Maggie Banks.  I used the following websites: -

  1. Findings
  1. Types of Information

There are many different types of information that we can convey.  Below are a few that I have researched.


 All forms of written information are made up of text.  Written information can only be read to be received.  Written information is a very common way of communicating.  The information can be written or typed, it is words formed into sentences that can be read.  Written information can be very quick, especially if the form of email.  Written information can be kept and looked

upon at a later date.


  • Written information is permanent.
  • Written information can be made attractive with colour and clip art.
  • It can be copied and sent to more than one person.
  • The information can be sent long distance.
  • The information can be more detailed and include large figures and information.


  • It can be destroyed if not saved or copied.
  • Is not instant, it takes time to read and receive.
  • The written information may not be understood.
  • No guarantee that the written information has been received, unless there is feedback.
Join now!

Verbal Information

This can take place between one or more people.  Verbal information is only communicated when a person talks and listens to people, face to face.  Instant feedback can be received so you can tell if the message was understood when communicating verbal information.


  • When communicating verbal information, the receiver will be able to give an immediate response.  
  • The person receiving the information will be able to see the other person’s body language and hear their tone of voice.
  • Free or inexpensive


  • There is no record of the ...

This is a preview of the whole essay