Purposes for which ICT is used in my local UCI cinema.

This organisation has needs in which to help them out to be a successful cinema and an unbeaten organisation. Their needs are to provide a fast, efficient and a flexible sales service. Additionally to provide a good selection of stocks and goods such as films, food and soft drinks. Another need is to be able to monitor budgets and to see how money flows. Lastly, to communicate well with customers, suppliers and head office.

This organisation has a purpose in which ICT is used. They use it for communication, which is sending an email so the Cinema management can contact Head Office in Manchester. Email is also used to arrange the film schedule by contacting the distributors in London. Orders for retails and other supplies are produced by word processor, which is then sent by email. Letters are word processed for customers and special events, then sent to their emails so they receive it and know what to do the next day or next appointment. The telephones are used to allow credit card booking for the customers, so they don’t come to the cinema to do it.

However, this organisation also uses ICT for information too. They use a database system, like a spreadsheet, which they store sales details to provide the organisations performance information. Lastly another purpose, for which ICT is used, is for functional purposes, which would improve their organization and make them successful. One function would be sales. This organisation uses a local PC network to process cash or credit card direct sales and print tickets and receipts. They also use a local PC network to process food or drink sales and print a receipt for the customer.

Another function is purchasing which is the function that involves money leaving the organisation in exchange for goods or services. This organisation has an office network PC that is used to produce word-processed orders to tell the suppliers what the organisation will need.

 Another function is operations, which is often used to manage and control a production process. This organisation uses a networked PC, which is used to set up the weekly film schedules for the Box Office. In some cinemas digital projection of the films is being used. Lastly another function is finance, in which the way the money flows. Their budgets are monitored by a spreadsheet and sales are recorded and totalled via the Sales ICT systems. They also produce the payroll which shows how many hours they work for and how much money they earn.