Analysis of the intensity of competition in the IT industry using Porter's Five Forces Model

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Analysis of the intensity of competition in the IT industry using Porter’s Five Forces Model (1)

The IT industry is diverse as it is evolving. It is almost every day we are hearing about new technological advances in the IT industry, whether it is a new super slim laptop(2) or a roll-out of new computer software(3). In order to achieve such advances in technology, large amounts of money have to be spent on R&D, with Samsung Electronics and Hynix Semiconductor pledging to spend around 52.58 billion won(4) on new computer semiconductors by 2011, being a good example of firms trying to gain competitive advantage over their rivals.

According to the latest Garner statistics(5) HP holds 17.4% of the computer market share, with Dell accounting for 13.9%, Lenovo having 7.1%, with 6.8% for Acer and 3.8% for Toshiba.

With such a broad range of definitions coming down under the umbrella-term ‘IT industry’ it would be more interesting to focus on the firms involved in the manufacture and sale of consumer-orientated hardware, i.e. HP, Sony, Toshiba computers and laptops consumers could buy at PC World, Comets, Curry’s, etc.

Threat of suppliers

This force is double-edged sword. On one hand the components (computer memory, hard drive, DVD-drive) within computers are homogeneous and the cost of these inputs are low compared to the price of the final product, which means that the suppliers of aforementioned components are price takers and therefore should not be able to influence the price of components.

However, the general deterioration of economic conditions and issues with regards to raising finance for investment has led to firms feeling uncertain about their future. This uncertainty has contributed to manufacturers producing fewer micro-chips (ProMOS Technologies was forced to shut down one of its plants) as they try to see where the recent credit-crunch and economic events will lead to before committing themselves to new capital and R&D investment. Therefore lower supply, and higher price,(6) of components has led to lower profits for computer manufacturers, with Toshiba reporting a 3rd quarter fall of 25% (7), as manufacturers took the higher costs onto themselves rather than pass them on to the consumers who still view computers as luxury goods. So it would appear that during the times of high economic growth and stability the threat of suppliers decreases but when the economy goes into a slump the suppliers become a more potent force in order to survive.  

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Threat of new entrants

The computer industry is quite technology and capital intensive. In order to compete firms need large and advanced assembly plants that require lots of funding (possible sunk costs), and also new firms will need to finance a large research and development department in order to create new high-tech and at the same time low cost products. However, innovative firms, such as M-tech in US, that bring out differentiated products, such as custom painted laptops (8) are able to carve out their own niche market. However, these niche firms do not pose a serious threat to ...

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