Discuss potential barriers to effective communication in the workplace.

Authors Avatar by ellouise1997hotmailcom (student)

Unit 1 ICT – P3

Over the summer I completed a six week internship at BP. Over time I identified different barriers that prevented effective communication. Being able to communicate effectively involves overcoming and conveying a clear and concise message. The communication barrier of effective communication that I faced were cultural differences, background noise, distraction, technical issues, lack of interest, lack of concentration, terminology and spelling and grammar.

Cultural Differences

On my internship I was working with many different people around the world including people from, Alaska, Trinidad, Africa, Norway and Houston. Although speaking to people from Houston wasn’t a problem because there are major similarities in communication, there were many barriers involving the other places. It became difficult to talk to these people because their first language isn’t English and therefore sometimes words wouldn’t be understood or they couldn’t understand due to different accents. Therefore, due to these issues it became more difficult to communicate effectively.

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Background Noise

Background noise in the workplace became a large barrier of effective communication at BP. We had meetings in the break area which meant that people were talking all around us. Although the meetings were informal it was still difficult to communicate to each other. Loud background noise can cause people to not be heard and would then have to shout to be able for them to hear which an unprofessional way to communicate in the workplace is. This can then cause people not to hear what is being said and won’t be able to understand and work cannot ...

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