Human Resources
Assignment 1 Human Resources Contents Introduction Recruitment And Selection Anti-Discrimination Legislation Job Description Person Specification Conclusion Bibliography Introduction Businesses recruit staff for a variety of reasons. To know why and how decisions to recruit staff are made, there are mainly four reasons to why and how staff is recruited. * If the organisation is big and need more staff to work for them, or if the organisation is expanding and need to recruit more staff. * Recruitment could be done within the work place changing job in the organisation. * Vacancies can be filled in by new comers who have a better attitude then the employee who retires or who gives a resignation etc. * The last of all internal promotions can be given to employees who have achieved the goals and should be moved up within the organisation. For a better experience of its work place and to know new people within its category Recruitment And Selection For a staff to be recruited it is sometimes easy for a person who has already done the job already and it could be hard for a new comer. But to be recruited into the organisation is sometimes tricky because many details are seen before the person can either be told to come for an interview if needed. First of all the new employee has to figure out what type of department he/she wants to work in. Secondly an
Human Resources Functions
E1 - Human Resources Functions Human Resources Planning The Human Resources Department (HRD) is responsible for Human Resources Planning at 'Alstom' and most other big businesses. This means they have a number of main responsibilities to make sure that the business is planned and running well. At 'Alstom' the HRD have to plan ahead and make sure they have the correct number of suitable employees for the business. In order to do this 'Alstom' set out to fully understand the demand on the labour market in their area. The main things 'Alstom' look at are: > Availability of labour > Competition for employment and placements > Local employment trends > Skills shortages These are all very important as they highlight what is going on in the labour market and what may affect the running of 'Alstom'. Availability of labour shows just how many people there are on offer for employment in 'Alstom's' area, which reveals to them how many people there are to choose from when recruiting. Competition for employees shows whether demand for labour is increasing because competitors are expanding or whether demand is dropping because competitors are having to make redundancies. This also can affect wage rates when recruiting, because as demand increases salary rates are caused to rise. This is because it is harder to recruit the right sort of employees and so companies have to offer better
Human Resources Management
Business Studies Human Resources Management Part 1 Person Specification The person specification describes job qualities which are essential and desired in order to do the Clerical Officer job to the standard which Durham County Council want. Qualifications and experience are shown in phase 1, and phase 2 shows the personal qualities, these are then split into essential and desired qualities. This allows candidates and Durham County Council to quickly judge whether or not they are appropriate for the job. The benefit of it is that it is easy to follow so that applicants know what Durham County Council require and allows the candidate to assess themselves before applying for the job which means they will not apply if they are not suitable for the job. They will have included this information in two separate tables as it is useful for applicants because it will reduce the chances of rejection and time wasting as they are able to assess themselves. It is useful for Durham County Council as they are not wasting any time assessing or interviewing unsuccessful applicants and therefore saving money as staff cannot work whilst interviewing candidates. The person specification is set out in a simple and neat table form. This allows the applicant to quickly check if they have the qualities which are essential and if not, they know they are not suitable for the job. Durham
Identify and analyse the relationship between the business's training and development programme and its management of performance and explain how these two functions may be influenced by different motivational theories.
Identify and analyse the relationship between the business's training and development programme and its management of performance and explain how these two functions may be influenced by different motivational theories. Haydons performance management can use target setting to help management of performance it a way to help teachers set them selves targets that enable the to achieve their full potential. It is also used for pupils where the teachers set them targets to meet so they get a good grade at the end. Monitoring and feedback from performance management reviews includes at least one classroom observation for the teacher. Classroom observation happens in training and development to help focus on the teacher's strengths and weaknesses, teaching ability and knowledge on the subject. After the observer gives feedback to the teacher this makes the teacher aware of weaknesses and will help to improve them. This will help Haydon as teachers will improve their ability to teach and should improve exam results. In 2001 Haydon announced, "We will set new objectives and discuss future professional development activities. A new individual plan will be completed for each teacher" This plan will help the teachers develop through the activities they will provide. It will help their performance at Haydon as they will gain a wider knowledge of their job and will feel more motivated.
Balancing work and family.
BALANCING WORK AND FAMILY Big returns for companies willing to give family strategies a chance You're a solid manager and, word has it, a decent guy to work for. You treat your people well. But you've also got product to move--and since last year's restructuring, the proposals and requests have come at you like a wicked tsunami. Your staff seems a little frayed at the edges--no surprise, really, since they're in at 7:30 a.m. for the daily briefing and don't leave until past six. You're still trying to make just one of your kid's soccer games. And you can't remember the last long talk you had with your wife (though you do swap E-mail). ``Work and family''? Yeah, right. You've heard about some program the company offers. Child care, flexible hours, that sort of thing. A few employees actually use it, but they're mainly women with young kids--not people who want a career. Not your boss. And not your staff. Frankly, you think it's a load of hooey. CLEAR GAINS. You might want to talk to the folks at First Tennessee National Corp. Three years ago, they started taking family issues seriously, treating them as strategic business questions. The bank got rid of a lot of work rules and let employees figure out which schedules worked best--``because they know what needs to be done'' both on and off the job, says Becky Tipton, a department supervisor. Then it carted in a
P1 AND M1 Communication methods in travel and tourism as a rep
P1-m1 Communication methods Formal communication is used when a holiday rep is trying to inform the customers about something important, eg health and safe should be explained clearly. Holiday reps speak formally for most part of the job as some customers appreciate been spoken to in a professional manor. Another eg is complaint handling it is vital that it is expressed formally as it a serious matter. informal communication is used when the holiday rep is explaining something about a particular activity some people might get offended when they get spoken to in a unprofessional manor, this does not apply when you give information about an activity because people take part in activities for amusement and fun. Another example in when guiding people the holiday reps should use informal language as it is just for fun. written communication, written communication is used Eg when writing reports about an incident that accrued, it can also be used in face to face communications if a holiday rep is taking note of what the other person is saying. Using a microphone. It is important that the holiday reps speak slowly and clearly as the amply fire not be the best quality. non-verbal communication, this type of communication is used when a person is not speaking, eg giving eye contact to people to show that they have your attention, another eg is the body language it
Effective telephone techniques in business
Effective telephone techniques in business Phone calls in English for non-native speakers are much more difficult than talking to people face to face. Maybe it's because you can't read the person's expressions or get cues about their meaning from their gestures. And of course as non-native speakers, it is sometimes difficult for us to understand accents and slang properly and that’s why you are already nervous before the call starts. Preparing in advance for a phone call in English is one of the best ways to overcome these difficulties. What to do in advance . Make a list of some vocabulary and phrases you will need to get the information you want. Know what you want to say beforehand, this will assist you once you are conversing with your customer. 2. One of the most important things is to have a fast and practical method of dictating on the phone. Using shorthand spelling greatly increases your efficiency. It is a skill which comes with practise and experience, but of course it is good to practise and improve in advance by yourselve. The basic preparation before phone call: . Being ready to listen actively. 2. Keeping your emotions in check. 3. Listening for specific information. 4. Asking questions when necessary. 5. Don’t worry abou asking people to repeat themselves 6. Don’t worry about asking to speak more slowly There are certain rules that apply to
Reaction Paper on Pirates of Silicon Valley. Bill Gates and Steve Jobs
Jacqueline B. Concepcion BSIT-II / Block 5 Reaction Paper on “Pirates of Silicon Valley” After watching the Pirates of Silicon Valley, I have learned lot of things. The movie was entertaining and interesting because it is about the history of computers and information technology itself, which I am pursuing for a career. I was also inclined with the cast because of their good portrayal of their characters. There were no dull moments in the movie. The time was well divided because it shows all there is to know about the Apple and the Microsoft Company. The story revolves on the humble beginnings of computers, particularly the beginnings of the Apple Computer Corporation established by Steve Jobs and Steve Wozniak and Microsoft Inc., established by Bill Gates and his colleagues. It also features company such as IBM and Xerox. The movie shows how the two companies became successful and how they compete against each other for success, but in the end, team-up together to make a better world of technology. I was amazed on how Steve Jobs and Bill Gates made their respective companies successful and productive to all people, but a bit disappointed on how they did it. Before being completely successful they have gone through many challenges, and they have committed many unethical doings. Apple copy ideas from Xerox, while Microsoft
A detailed job description for a bar waiter
P3/M2 Unit 4: People in Organisations Red Group10A/Eb1 Asid Ashraf 10L JOB DESCRIPTION Job Title: Food and Beverage Service Personnel Department/Grade: Food Beverage Department £5.93 per hour Reporting to: Restaurant Manager Responsible for: None Applicable. (N/A) Overall purpose of the job: To provide superior guest service and maximize revenue. To help build business and develop repeat diners, especially from the local community and making the restaurant/bar a first choice for a dining experience in the local area. Also to ensure facilities are maintained to the standard required. Main duties and responsibilities: . To maintain good working relationships with colleagues in the Restaurant and Bar and other departments of the hotel. 2. Participate in guest activities that promote the hotel product and its services. 3. To attend training when required. This is essential because it will help the employer to know what you’re doing properly and when it come to do doing the actual work you will be doing it correctly. 4. To constantly improve product knowledge to maximize revenue and the service provided. 5. To be part of a team environment this promotes good employee confidence and pride in the department and the hotel. 6. To communicate with all team members by attending regular briefing sessions and hotel
Identify how two organisations plan recruitment using internal and external sources
Asid Ashraf Unit 13 Recruitment & Selection in Business P1: Identify how two organisations plan recruitment using internal and external sources In this assignment I am going to be explaining the recruitment process of two organisations. Recruitment is the activity of employing workers to fill vacancies or enrolling new members. Employment recruitment is composed of several stages: verifying that a vacancy exists; drawing up a job specification; finding candidates; selecting them by interviewing and other means; and making a job offer. Reasons to recruit people: Employees leave their job, because they can find another place where the company will pay them better salary. Employees leave for training to learn more about the department they work. Employees may have got a suitable place for work. There are different reasons for an organisation to recruit someone; Employee leaving, increased volume of business, Different work, Maternity cover, Sickness. The other reason for employees leave is because of sickness, a time away from work caused by illness, injury, or other form of incapacity, which means that an employee is medically unfit for work. It depend how long the person is going to be off work. Person may be recruited to cover another employee when they go on maternity leave and their work needs to be done by someone else. There may be many different reasons for a
