A REPORT INTO HUMAN RESOURCE MANAGEMENT AT SAINSBURY'S
A REPORT INTO HUMAN RESOURCE MANAGEMENT AT SAINSBURY'S TUTOR GROUP: W110 HARROW COLLEGE NOVEMBER 2003 BY KANAK PATEL Contents Page PAGE NO. Introduction 1 Role and Responsibilities of HRM 2 Human Resource Planning 5 Recruitment and Selection 21 Training and Development 35 Motivation and Performance Management 43 Contribution of HRM to improve competitiveness 56 Potential Conflicts between HRM activities 58 Bibliography 60 Introduction This is a report into Human Resources Management (HRM) at Sainsbury's PLC. The report will cover the following aspects of HRM: * Human Resource Planning * Recruitment and Selection * Training and Development * Performance Management Sainsbury's is a leading UK and US food retailer with interests in financial services and property. It has branches throughout the country selling a wide range of products. It has diversified into banking, selling electronics and financial service. Sainsbury's operates a much centralised Human Resource policy in which all major decisions are set, by top management at head office with locally based personal managers carrying them out. The group's objective is to meet its customer's needs effectively and thereby provide shareholders with good, sustainable financial returns. Sainsbury's aims to ensure all colleagues have opportunities to develop their
An accurate description of the responsibilities covered by Shoppers Paradise's human resources function and an explanation of the importance of these activities to the business.
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I have decided to investigate a large hotel chain called intercontinental hotels group PLC. I am going to do a comprehensive review of the role and relative importance of the organisations stakeholders
This report is presented in this order: a) Introduction and Information about the business b) Stakeholders c) Customer service d) Job roles and working arrangements e) Employee recruitment and Training f) Employer and Employee rights and responsibilities I am going to produce a report on a large organisation. I have decided to investigate a large hotel chain called intercontinental hotels group PLC. I am going to do a comprehensive review of the role and relative importance of the organisations stakeholders. I will found out the following information: - Details of their important stakeholders - The customer service arrangements in the business - How customers are protected by law - The job roles in the organisation - The working arrangements for staff in the organisation - How staff are recruited and trained - Employer and employee rights - Health and safety issues in the organisation Intercontinental hotels group PLC is the world's most global hotel company and has the largest by number of rooms. The group has more than 3,500 owned, leased, managed and franchised hotels and approximately 536,000 guest rooms across nearly 100 countries territories. The group owns many different brands of hotels including: - Intercontinental hotels - Crown plaza hotels and resorts - Holiday inn hotels and resorts - Indigo hotels - Candlewood suites - Stay bridge For
If the company does not have an effective process of hiring staff then they could hire people that are not right for the job they are applying for resulting in poor performance overall and employees leaving. When companies have a structured interview
Human Resources Report Unit 2 Recruitment in the workplace Ferhat Say Content Introduction Task 1- AO1 . Recruitment and selection process 2. Induction programme 3. Employee motivation 4. The legal dimension Task 2- AO1 5. Introduction to RCI 6. Job roles available at RCI 7. RCI process and analysis of how other companies approach: -Recruitment and selection processes -Induction programmes -Employee motivational packages and methods Task 3- AO3-AO2 8. Analysis of key recruitment and inviting successful candidates to the interview 0. Selection of Final documentation 1. Selecting the final candidate 2. Letter to successful/unsuccessful candidate Task 4 AO3-AO2 3. Induction programme 4. Motivational package Task 5 AO4 5. Judging effectiveness 6. Research methodology 7. 1improvments 8. Appendices A. Witness statement B. Minutes of group meeting C. Advertisements one and two D. Person specification one and two E. Job description one and two F. Application form one and two G. Final documentation and results H. Interview schedule I. Interview's assessment/evaluate score sheet J. Selection results sheet K. Application documentation a. Covering letter b. Application form c. CV L. RCI benefits package M. RCI induction package N. Agenda and Minutes: Job role, tasks and responsibilities Introduction Recruitment and Selection
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You are a sport scientist investigating how two sports organisations manage their health, safety and security. You must include an example of promotional material
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Table of Contents Abstract 1 Introduction 2 Part 1: Literature Review 3 : Understanding Quality 4 .1 What is Quality? 5 .2 Understanding quality chains 6 .3 Quality starts with marketing 7 .4 Quality in all functions 8 .5 Managing processes 8 .6 The concept of total quality management (TQM) 10 2: Core Concepts of Total Quality Management 11 2.1 Continuous Improvement 12 2.2 Customer Orientation 13 2.3 Defect prevention 15 2.4 Universal Responsibilities 16 2.5 Techniques and Methodologies 17 3: Control Processes 27 3.1 What is a process? 28 3.2 Quality Control 28 4: Cost of Quality 30 4.1 Quality Cost 31 4.2 Prevention Costs: 32 4.3 Appraisal Costs 33 4.4 Failure Costs 33 5: Measuring Quality 36 5.1 Why measure quality? 37 5.2 What to measure 37 5.3 How to measure 38 5.4 Benchmarking 40 6: Implementation Of Total Quality Management 42 6.1 The Eight Elements of TQM 43 Part 2: Field Study 46 Chapter 1: Methodology 47 Chapter 2: Data Analysis 49 Chapter 3: Findings 86 Conclusion 89 Recommendations 90 References 91 Appendix 1 92 Appendix 2 97 Abstract Total Quality Management is one of the most important and exciting new fields of study in the science of business management. It has been initially conceived in the 50's. It has not been really recognized for its real importance until much later in the 80's, when it was widely applied by
