Unit 3 Course Work

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Craig waters                            OCR Level 2 National In ICT                        11/11/2008

Unit 13: IT Systems & User Needs

Scenario

IBox is an Ebay shop run by the owner from their home office.  The business sells a large variety of discounted electronic items to EBay bidders.  The business has asked you to recommend a new computer system for them to purchase.

The business currently has a desktop PC with the following specification:

  • 1.5 GHz Intel Pentium Processor
  • 512 MB RAM
  • 20 GB Hard Disk (2 GB free space)
  • 15” Monitor
  • 2 USB connections
  • Floppy Disk Drive
  • 16x DVD ROM Drive

The PC has the following peripheral devices:

  • Mouse
  • Keyboard
  • Black and white inkjet printer
  • 2 Mega pixel digital camera (with 512MB memory card)
  • BT ADSL Modem
  • Speakers

The PC has the following software installed:

  • Microsoft Windows 98 Professional
  • Microsoft Office 2000 Premium (incorporating: Word, Excel, Access, PowerPoint, Outlook, Publisher, FrontPage, PhotoDraw)
  • Microsoft Internet Explorer 4.0
























The aim of the required system is to be able to perform faster and produce a better working environment. The computer that is already in use is now so out of date. We know this by the way the company is still using floppy disk drive in today’s society floppy disks don’t exists any more. Also using a old spec computer to run a business of is so bad especially having only 2 GB of memory free on a 20Gb hard drive. Also to provide a flat screen monitor to reduce the risk of strain to the eye, on the other hand the computer’s processor is below average spec and wouldn’t be able to run to much programs and it would be very slow. Also the printer that the company Is using is really old. There for to provide the company with an all in one printer scanner and fax. The Bt ADSL Modem I would scrap and replace it with a BT package called BT Total Broadband Business. This package includes a free wireless router and also it comes with enhanced technical support. Also it gives you an option to have your very own web domain with a website creator. Then I would have another BT Line coming in to the house or home this enables you to keep you home personal line free and not having to give out your home number. With this free wireless router that is included you can have as many computers and Laptops as you like. All with internet access and also all of the computers and laptops can print from anywhere around the house.

The purpose of the required system is because the business uses the PC at least 6 days a week for work purposes during office hours; however the computer is used for personal use in the evenings.

The company uses internet explorer to enter descriptions of all the products sold on the EBay shop. The information is then copied into the EBay listing which includes photos from a digital camera.  

Also the details are typed and saved into word processed documents is also another purpose.

 

The business also use a relational database system created in Microsoft Access which is used to store the details of buyers and items.  This system is used to print a receipt which in enclosed with the buyer’s purchase. Another purpose of this system is to be able to print.

Buyers are contacted by email to request payment and when their purchase has been despatched.  The business typically makes 5-10 sales each day. This is another good purpose of the system because the business needs to make contact with customers.

The business accounts are kept on a spreadsheet file and updated weekly.  

The PC is also used regularly for online banking.

The business owns a domain name and setting up a website advertising the online shop is a possibility for the future.

The business does not currently backup any of its files, use a firewall or anti-virus software.



The hardware required by the business would be:

Input and Output Devices:

Mouse and keyboard would be essential for the business because if they didn’t have that they would be stuck and won’t be able to anything without them. Also depending on machine the computer wont boot up if it does not detected that keyboard and mouse is not present. This I would recommend an wireless mouse and keyboard. I would recommend this as there would be less wires hanging from the computer. The all in one printer would be used to print out the spreadsheets and details of the buyers and items bought. Also it will be able to scan, copy, fax. Also it will tack up less room rather then having a separate printer and scanner. The wireless router would be used for there internet so they can use the internet for work purposes. Also with the wireless router the business can link the printer up to the router.

Join now!

In the scenario it states that the company has a 2 mega pixel digital camera with 512MB of memory which for one it does not give a good picture and secondly to run a business like the company it is not very good as the memory would not be enough. I personally would up grade to either a 7.5 mega pixel camera with at least 2 GB memory. The company will need a digital camera because there are going need to take good quality pictures of their products that they are selling if they are going to put the images ...

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