Emotional Intelligence: The Right Smarts!

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Emotional Intelligence: The Right Smarts!

Recent years have seen a transformation in what scholars believe leads to success in the organizational setting.  Organizational behaviorists have changed focus and are placing more emphasis on the way that people think and feel within organizations.  Something called “emotional intelligence” is the major topic of interest nowadays as the sole importance of rational intelligence “IQ” is not as widely accepted.  Emotional intelligence is merely a set of competencies that allow us to perceive, understand, and regulate emotions in ourselves and in others. The idea of emotional intelligence or sometimes regarded to as ‘EI”, is important in today’s society where interactions within the workplace are ever more important. All of the articles that follow address key issues regarding the relevance of EI in today’s organizations.

According to many literatures, for example like that of Prati, Douglas, Ferris, Ammeter, and Buckley (2003), it is the emotional aspect which is the crucial benefactor to successful leadership and performance within organizations of today.  This article along with others like Svyantek (2002), agree that intelligence needs to include more than just rational ability and that EI is definitely an important trait possessed by successful organizations. The article by Macaleer and Shannon (2002) also backs this fact that IQ cannot be considered the only important factor within an organizations management and operation.  This article actually states that approximately 80 percent of an individual’s success is due to EI and only 20 percent is IQ.  This statistic helps solidify that their really is a relationship between higher levels of EI and positive behaviors and attitudes within organizations Svyantek (2002).  All three of these articles attest that the presence of “social effectiveness traits” Prati et. Al (2003) are crucial in successful managers, and the basis of these traits are covered by the definition of emotional intelligence.  As jobs today are adopting team processes to finish tasks, successfully communicate, and maintain cohesive and supportive atmospheres, emotional intelligence is that much more relevant.  These articles support the notion that increased awareness of EI, makes the workplace more efficient in terms of these constructs.

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Two of the three articles share common views about features of successful leadership being dependent upon EI.  Prati et. Al (2003) and Macaleer and Shannon (2002) both believe that managers with higher emotional intelligence’s will outperform those with lower EI.  They both draw upon information from emotional intelligence literature from Goleman, within their articles. According to these articles those leaders that have high emotional intelligence can recognize and control their own personal emotions and behaviors. This empowers them with self awareness and self-leadership which they can then pass on to other individuals and groups within the organization.  Both articles address ...

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