English for business
English for Economic Sciences Adriana Vintean Communication is essential to life and imperative if business is to prosper and survive in a competitive environment. It can be: Verbal - the written word Oral - the spoken word Visual - the illustration Numerical - the written and interpreted number Electronic - using a computer Communication should be received and understood so we must ask ourselves not what we want but what the audience wants. The term communication skills covers a number of defferent areas, including: -speaking clearly, fluently, convincigly. -understanding and responding to non verbal communication(body language). -Producing effective written communications, including briefs and presentations. In business life it' s important not only to be efficient and do your job but also to look and sound friendly, confident, sincere and helpful. Poor communication is the cause of all breakdowns in business relationships. When they try to communicate people go through different stages and the lack of care at any of them lead to confusion and wasted time and energy. 1.The need or desire to communicate with someone else- aiming. 2.The translation of internal thoughts and feelings into an external means of transmitting them as a coherent message- encoding. 3.The transmission of the message(spoken, pictorial, written, body language, tone of voice,
Chapter Notes on Marketing Management by Philip Kotler 10th Edition
MARKETING MANAGEMENT Chapter 1 Marketing in the 21st century Chapter 2 Building Customer Satisfaction Value and Retention Chapter 3 Winning Markets: Market Oriented Strategic Planning Chapter 4 Gathering Information and measuring market demand Chapter 5 Scanning the Marketing Environment Chapter 6 Analyzing Consumer markets & Buying Behavior Chapter 7 Analyzing Business markets and Business Buying Behavior Chapter 8 Dealing with the Competition Chapter 9 Identifying Market Segments and Selecting Target Markets Chapter 10 Positioning the Market Offering Through the Product Life Cycle Courtesy: Marketing Management by Philip Kotler 10th Edition Chapter 1 Marketing in the 21st century Scope of Marketing Marketing people are involved in 10 types of entities: * Goods like eggs, steel, cars (Maruti!!!! Wow) * Services like airlines, hotels, barbers * Experiences like Walt Disney world's magic kingdom, at planet Hollywood * Events like Olympics, trade shows, sports events * Persons like celebrity marketing by making major film star as brand ambassador etc. * Places like cities, states, nations to attract tourists, factories, company headquarters, and new residents, like we use TAJ or say Nainital * Properties like real state owners market properties or agent markets securities * Organizations thru' Corporate identity ads like by using tag line 'Lets make
General Management - organisation, leadership and theories.
Guga Lucian GENERAL MANAGEMENT 2007 Edituversitatii Transilvania din Brasov ISBN (10) 973-635-852-6; ISBN(13) 978-973-635-852-4 CONTENTS 1. Introduction to management 3 1.1. The definition of management. 3 1.1.1. The four management functions 4 1.1.2. Management types 11 1.1.3. Management skills 14 1.2. Scientific management 22 1.3. The organizational environment 37 1.3.1. The international environment 37 1.3.2. The external environment 39 1.3.3. Internal environment 40 1.4. Managerial ethics 45 1.4.1. Managerial culture influence 45 1.4.2. Ethic codes 46 1.4.3. Managerial responsibility 47 1.4.4. Rules of managerial ethics 50 1.4.5. Types of companies according to managerial ethics 51 2. Managerial goals setting and planning 53 2.1. Overview of goals and plans 53 2.2. Goal characteristics 58 2.3. Develop a career plan 64 2.4. Managerial decision making 67 2.4.1. Management problem 67 2.4.2. Types of decisions and problems 69 2.4.3. Decisions making models 73 3. Organizing 85 3.1. Fundamentals of organizing 85 3.2. Achive strategic objectives 90 3.3. Departmentalization 98 3.4. Innovation and change 108 3.5. The management of investments 120 4. Leadership in organizations 134 4.1. Leading 134 4.1.1. The nature of leadership 134 4.1.2. Concepts of leadership 136 4.1.3. Principles of leadership 137 4.2. How to create leaders 159
Indholdsfortegnelse - Genre, Film Noir.
INDHOLDSFORTEGNELSE INDLEDNING 3 PROBLEMFORMULERING 4 PARAFRASE 5 GENRE - FILM NOIR 6 INTRODUKTION TIL FILM NOIR 6 FILM NOIR-KARAKTERISTIKA 9 OPSAMLING 16 NARRATION 17 FABULA OG SYUZHET 17 LENNY SOM FORTÆLLER 24 INDFOLDEDE FORTÆLLINGER 29 HOVEDHISTORIEN 33 SAMMY 43 INDKLIP 45 OVERVEJELSER OMKRING INDFOLDEDE FORTÆLLINGER 49 DEN NON-LINEÆRE KRONOLOGI 51 TIDSFORHOLD 56 TROVÆRDIGHED 61 HVORFOR VI STOLER PÅ LENNY 62 HVORFOR VI IKKE BURDE STOLE PÅ LENNY 64 TO KAMERAER 78 DEN EKSISTENTIALISTISKE LÆSNING 82 EKSISTENTIALISMEN 82 LENNYS EKSISTENTIELLE PROJEKT 84 LENNYS SYSTEM 84 DEN MULIGE OFFERPOSITUR 86 DET BEVIDSTE SELVBEDRAG OG ANTIPATIEN 86 FREMMEDGJORT ELLER EKSISTERENDE 89 SANDHEDENS UBESTEMMELIGHED 90 DEN KULTURELLE KONTEKST 92 MODERNITETEN 92 MODERNISMEN 93 POSTMODERNISMEN 93 MEMENTO - KULTURELT TILHØRSFORHOLD 94 SPEJLBILLEDET 98 MEMENTO - MODERNITETSDIAGNOSE 99 OM AT VÆRE MORDER I TIDEN 101 KONKLUSION 103 KRITISK TILBAGEBLIK 107 LITTERATUR 108 SCENEOVERSIGT (BILAG) 111 MODEL OVER SCENEFORLØB (BILAG 2) 118 INDLEDNING Som udgangspunkt ønskede vi at beskæftige os med en film der skiller sig ud fra den linde strøm af mainstream Hollywood-film, der florerer i de danske biografer og på videomarkedet. Her tænker vi i særdeleshed på højtbudgetterede og forståelsesmæssigt lettilgængelige film som Michael Bays Pearl
Perceptions of wrongful convictions amongst Americans working in the criminal justice system.
ABSTRACT During the past several years the issue of wrongful conviction has received increasing attention from state legislators, the legal system, and researchers. Much of this attention has focused on death penalty convictions which have been set aside. As of February, 2003, postconviction DNA testing in the United States had led to the exoneration of 123 wrongfully-convicted individuals. To date, it is unknown how frequently wrongful conviction occurs in the United States. Also unknown is how frequently systemic errors occur which previous research has identified as being associated with the phenomenon wrongful conviction. The present research sought to address this deficiency of knowledge by asking professionals who work in the criminal justice system their perceptions regarding these issues. A 53-item survey questionnaire was administered to four groups of Ohio criminal justice professionals: law enforcement (sheriffs and chiefs of police), prosecutors (chief and assistant), defense attorneys (private and public defenders), and judges (common pleas, appellate, and Supreme Court). The 798 respondents indicate they believe wrongful conviction occurs in 1 to 3 percent of all felony convictions. With more than 2,000,000 individuals incarcerated in the nation’s prisons and jails, this error rate would signify that between 20,000 and 60,000 individuals are
This evaluation study will thoroughly study factors that influence teen pregnancy and parenting on the educational advancement of a girl child in Buea-Cameroon.
Problem statement The numerous technological advancements in the field of healthcare and social sciences are providing new and improved procedures to treat pregnant adolescents and teenage mothers; but still many of these patients are left wanting and disappointed from the educational and healthcare system. Both depression and low self-esteem have been linked to lower levels of educational advancements amongst these adolescents. This evaluation study will thoroughly study factors that influence teen pregnancy and parenting on the educational advancement of a girl child in Buea-Cameroon. Background of the study In the past 3 decades, there has been an ever increasing interest in the link between lower educational advancements and teenage mothers and adolescents who get pregnant. Numerous studies have confirmed that the higher the levels of teenage pregnancy is directly linked to higher levels of educational abandonment (Aneshensel and Huba, 1983; Braucht et al., 1973; Kaminer, 1991; Kaplan et al., 1980; Kaplan et al., 1984; Kennedy et al., 1987; Paton et al., 1977; Reinherz et al., 1991; Robins and Przybeck, 1985; Shiffman and Wills, 1985; Simons et al., 1991). This level of consistency has led many researchers to believe that there is a definite and interdependent relation
Where does the World Trade Organisation fit in the overall scheme of international public policy?
WHITHER THE WORLD TRADING SYSTEM? TRADE POLICY REFORM, THE WTO AND PROSPECTS FOR THE NEW ROUND Razeen Sally London School of Economics and Political Science Where does the World Trade Organisation fit in the overall scheme of international public policy? The WTO retains the core business of its predecessor, the General Agreement on Tariffs and Trade, i.e. negotiating and enforcing rules for market access in industrial goods, but it has manifestly gone further than the GATT. It now provides rules for market access in agriculture, textiles and clothing, and services; it has a strong agreement on intellectual property protection; and more detailed coverage of trade procedures (e.g. on subsidies, technical barriers to trade, sanitary and phytosanitary standards, customs valuation and import licensing). In particular, it houses a strong, legalistic and quasi-automatic dispute settlement mechanism, in stark contrast to the GATT's weak dispute settlement procedures which relied less on strict rule-adherence and more on diplomacy. Lastly, the new round of multilateral trade negotiations, launched at the Fourth Ministerial Conference in Qatar in November 2001, proposes to take the WTO into new territory to cover investment, competition and environment-related policies. Clearly, the WTO is a weightier international organisation than the GATT. On the other hand, the WTO is buffeted
Service quality in museums, a case study - cambridge and county folk museum
UNIVERSITY OF BRIGHTON ABSTRACT SCHOOL OF SERVICE MANAGEMENT MA IN TOURISM MANAGEMENT DISSERTATION TOPIC: SERVICE QUALITY IN MUSEUMS, A CASE STUDY: CAMBRIDGE & COUNTY FOLK MUSEUM By Eleutheria Kendristaki This study investigates service quality in the museum sector. Service quality has become a central issue in service industries for many years. However, it has only recently been discussed and its importance emphasised in museums. As competition increases in the leisure sector, quality service is an advantage that increases the number of new and repeat users. This dissertation includes a detailed literature review of service quality in general service industries and the issues of applying service quality to the museum sector. The case study-investigates whether or not the Cambridge & County Folk Museum delivers quality of service to external customers. The Folk Museum, like many major independent museums, faces decreasing visitor numbers due to changes in leisure patterns and public tastes. The service quality of the Museum needs to be reviewed, as it is preparing for a period of major redevelopment. This research project includes several surveys. Potential audience and current visitor questionnaires are used to assess the Folk Museum's quality of service from the point of external customers through ten determinants of service quality. Staff and receptionists
Why Is the Middle East a Conflict Area?
Why Is the Middle East a Conflict Area? Over the last hundred years, the Middle East has been one of the most troubled regions in the world. According to the Economist, "With barely an exception, [the Arab world's] autocratic rulers, whether presidents or kings, give up their authority only when they die; its elections are a sick joke; half its people are treated as lesser legal and economic beings, and more than half its young, burdened by joblessness and stifled by conservative religious tradition, are said to want to get out of the place as soon as they can." However, at one time, the Middle East eclipsed the West in intellectual, scientific, and literary achievements. To examine what factors contribute to the Middle East's present circumstances, a team of scholars, headed by Egyptian sociologist Nader Fergany, published the Arab Human Development Report 2002, an analysis of the Arab world's strengths and weaknesses. The study found three key attributes for success in the modern world that the Arab community lacks: freedom, knowledge, and womanpower. According to the study, the absence of freedom is most visible in the region's absolute autocracies, sham elections, and restrictions on the media and on civil society. The authors contend that "the [global] wave of democracy that transformed governance . . . in the 1980s and early 1990s has barely reached the Arab states."
Survey Readiness In Health Care
Running Head: Survey Readiness In Health Care Improved Survey Readiness In Health Care Organization Reduce The Number Of Deficiencies [Name of the writer] [Name of the institution] Abstract p?rt ?f J?int C?mmi??i?n ?n ?ccr?dit?ti?n ?f H??lth C?r? ?rg?niz?ti?n? ?urv?y pr?p?r?ti?n, tw? pr??p?ctiv?, int?rv?nti?n?l ?tudi?? w?r? c?nduct?d. Th? fir?t ?tudy c?mp?r?d th? h??pit?l ?t?ff th?t p?rticip?t?d in ?urv?y-r??din??? r?und? t? ?t?ff th?t did n?t. Th? ??c?nd ?tudy c?mp?r?d th? ?c?r?? b?f?r? ?nd ?ft?r th? ?duc?ti?n?l in-??rvic? ?f th? gr?up th?t h?d n?t p?rticip?t?d in th??? r?und?. Th? m??n t?t?l ?c?r? ?f th? r?und? gr?up w?? 92 p?r c?nt ?nd f?r th? n?-r?und? ?tudy gr?up b?f?r? in-??rvic? ?duc?ti?n w?? 85 p?r c?nt. Th? diff?r?nc? w?? ?t?ti?tic?lly ?ignific?nt. Th? n?-r?und? gr?up'? m??n t?t?l ?c?r? r??? 14 p?r c?nt ?ft?r in-??rvic? ?duc?ti?n. In-??rvic? ?duc?ti?n n??rly d?ubl?d th? lik?lih??d ?f ?c?ring 90 p?r c?nt ?r b?tt?r. ?? p?rt ?f ? c??rdin?t?d ?urv?y-r??din??? pr?gr?m, ? c?nt??t c?n b? ? u??ful ?nd ?ff?ctiv? m?th?d t? ?????? ?nd impr?v? ?t?ff kn?wl?dg?. Impr?v?d ?urv?y R??din??? In H??lth C?r? ?rg?niz?ti?n R?duc? Th? Numb?r ?f D?fici?nci?? T?bl? ?f C?nt?nt? ?b?tr?ct 2 Intr?ducti?n 4 Lit?r?utr? R?vi?w 7 M?th?d 29 R??ult? 32 Di?cu??i?n 34 C?nclu?i?n 38 R?f?r?nc?? 39 ?pp?ndic?? 58 Impr?v?d ?urv?y R??din??? In H??lth C?r? ?rg?niz?ti?n R?duc? Th? Numb?r ?f
