Change Management

TABLE OF CONTENTS * Introduction * Theory and Approaches of Change Management * Planned Approaches of Change o Kurt Lewin's Freeze Phases o Kurt Lewin's Force Field Analysis o Action Research Model o Group Dynamics Theory o Planned Change by Lippit, Watson & Westley o McKinsey's 7-S Model o Integrative Planning Model by Bullock & Batten o Criticisms of Planned Change * Emergent Approaches of Change * Kanter's Approach to Change o Kotter Model o Luecke's Seven Step Model o Processual Approach by Wilson and Dawton o Pettigrew and Whipp's Five Factors o 3Cs Model o Senge's Five Disciplines o Organization Structure o Organization Culture o Criticisms of Emergent Change * Contingency Theory * Conclusion INTRODUCTION Before change management can be described, it is important to understand what is meant by the word 'change.' Although there is no universal definition change, it has been explained in terms of guises, transformation, metamorphosis, evolution, regeneration and transition (Hughes, 2006). The generic definition of change as defined by Hughes (2006) is "any alteration in the status quo". Changes in organization take place for many reasons. It is sometimes done in order to have new ways of doing work or organizing work. It is sometimes done to change the processes in which people are utilized. Noteworthy changes in the organization occur such as

  • Word count: 10274
  • Level: University Degree
  • Subject: Business and Administrative studies
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The Devising Process

Structured Record - Section 1: 'How did your role emerge and how was it communicated?' Upon casting for our piece, I made the decision that I should play a character set in the Tudor period as apposed to a modern day character. This decision was made as I felt it would be a challenge. I also made the conscious decision that I would focus on the research behind a character, aiming to create sensitivity and realism to the role. I was cast as 'Isobelle' - a 14 year old Elizabethan child, living with her widowed Father who abused her and in receipt of this, sleeps and begs on the streets. The group felt that 'Isobelle' should be played with innocence, desperateness, sentiment and grit, and therefore I, as the youngest looking actor, with ability to present sorrow and fear, would play 'Isobelle'. As a play with many characters, it was necessary for the group to multi-role. Although this resulted in an inability to dedicate solely to one character, multi-role allowed us to take on and develop several different characters. Other characters I was cast as were 'script reader' in the Elizabethan Theatre, a maid to 'Queen Elizabeth' and a young child in the modern classroom. The role as 'script reader' emerged as the group felt another character should accompany 'Burbage's' rehearsal as he disrupts 'Shakespeare'. The character; in her 30's, a budding writer, stubborn and

  • Word count: 8237
  • Level: AS and A Level
  • Subject: Drama
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Event management

. Introduction .1 Proposal Objective This is an annual 4 days event of PepsiCo in order to meet their broad international membership needs and stronger international networking. The event will be held during 21-24 June 2008 and the number of delegates attending will be approximately 220-250 with about 30% of the delegates will be accompanied by their partners. .2 About Singapore Singapore is a multicultural society with general English speaking. It has one of the world's busiest container ports and becomes one of the important financial centers of Asia with 130 banks. The conference industry has built multimillion dollars to the tourism industry, it has been estimated that in the developed world every 1,000 delegates that is attracted to an area will result in $500,000 - $900,000 to the local economy (Kotler, 2002). With its strategic location, full range of facilities, easy access to everywhere, multinational cultures and tourist attractions has made Singapore successful as the leading destination for both business and leisure in the world. .3 About Sunrise Event Company .3.1 Company Background Sunrise Event Company was found in Dec 1986 by Ms. Winnie. With more than 20 years successful experience in organizing association conferences, trade shows, executive team meetings and ancillary meetings & events for Luxury Company around the world. Our Company has totally

  • Word count: 7938
  • Level: University Degree
  • Subject: Education and Teaching
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Cinderella - play script

CINDERELLA Characters: Cinderella Prince Stepmother Stepsisters - Minerva and Calliope Queen Constantina King Maximillian Lionel Fairy Godmother Townspeople *Based on Cinderella (1997)* -----INTRODUCTION---- Godmother: (sings) Impossible... for a plain yellow pumpkin to become a golden carriage. Impossible... for a plain country bumpkin and a prince to join in marriage. (spoken) A slipper, made of glass, is just a shoe. And dreamers, never make a dream come true. (sings) Impossible!!! -----OVERTURE----- --At the Market Place-- Stepmother: Come along now, Girls!! Minerva: Hurry up!! Calliope: Move it!! (Following behind, panting, and carrying many packages is Cinderella. They arrive at a cart with hats on it. Minerva picks up one and puts it on her head. Calliope gasps) Minerva: What do you think mother?? Stepmother: (staggering, then laughing) It's certainly not the sort of thing you see every day. Calliope: I saw it first! How do you think it looks on me, Mother?? Minerva: (makes a gagging sound) Uhh!! Awful! Calliope: I didn't ask you! Stepmother: How can a mother choose between two such extraordinary daughters? (she goes into the store) Calliope: Cinderella? Cinderella!! Cinderella: Yes? (she has been watching a puppet show at another cart about a prince & his bride) Calliope: What do you think? Does it look better on

  • Word count: 8473
  • Level: AS and A Level
  • Subject: Classics
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Hamlet Journal - rewriting key passages from the play

Dylane Jacobs Period 3 Dialectical Journals (The entries that include n have been inspired by words written in no fear Shakespeare. They may be similar to that of the ones on the website but they are my own thoughts with similar wording, because the entries I wrote were assisted by the ones on the internet. They were not copied, but they were used as a reference.) I.ii.a,b,i a. In this scene the king talks about his brother's death and the marriage to the queen. He also discusses the situation that is prevailing with Prince Fortinbras. The prince seeks revenge for his father's death and for the lost land. He is trying to conquer lost land. He sends representatives to go undermine the attack. Then the king's talks to Laertes and Polonius about Laertes request to leave to go to France to continue studying. The king grants his leave. Then the King addresses the situation with Hamlet. Hamlet is upset with the resent death of his father and the marriage of his mother to his uncle. Claudius tells Hamlet basically to get over himself. He also does not allow Hamlet to leave to go to England to study, he must stay with his family who needs him. The procession then leaves and Hamlet is left to wallow in his misery and ultimately considers suicide. Just then Horatio and Bernardo come in and tell of the ghost they have been seeing for the past few nights. Hamlet agrees to stand guard

  • Word count: 8086
  • Level: International Baccalaureate
  • Subject: World Literature
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Armed forces.

Armed forces This section provides information on the soldiers, sailors and airman who gained, maintained and then lost an empire. It must be remembered that the vast majority of the empire's military manpower was recruited from outside the mother country. It is interesting to note that some of the fiercest resistors to the British went on to become the staunchest allies and defenders of her empire; Highlanders, Sikhs and Gurkhas are perhaps the best examples of this phenomena. The military history of the empire is rich in colour and variety but is also inevitably linked to the darker and more sinister side of the empire through conquest, pacification and destruction. The tentacles of the military spread throughout the empire and beyond, the armed forces were not only the conquerors and defenders of the empire but also provided the garrisons that policed the vast expanses of territory and enabled communication over the vast distances involved. The military was very much the most important institution of the empire. Land forces Infantry The years around 1783 were tumultuous ones for the army and things were about to become even more difficult in the near future. The Army was coming to the end of its actions in the 13 colonies. Political and military defeat hung heavily over Britain at the time. The army had borne the brunt of the unsuccessful campaign and so were

  • Word count: 11264
  • Level: AS and A Level
  • Subject: History
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Critical successful factors of Walt Disney

Table of Content Executive summary 3 Introduction 3 Walt Disney's background 3 Walt Disney theme parks and resorts mission and vision 4 Walt Disney theme parks and resorts' environment 5 Critical success factors in global marketing MNEs 7 Analyze global opportunities 9 Develop global participation strategies 10 Design global marketing programs 11 Manage the global marketing effort 13 Adaptation 14 A need for global mindsets 14 Strategic assets of Walt Disney to cope with the Chinese cultural context 14 Hofstede measures of Chinese culture 15 Strategic assets of HK Disneyland 15 Adaptation of strategic assets in Chinese culture 16 The opportunities of Walt Disney for standardision 18 Product 18 Price 19 Place (distribution channel) 19 Promotion 19 People 19 Process 20 Physical evidence 20 Recommendations 20 Conclusion 21 Appendices 21 Bibliography 30 Executive summary Disney is one of the multinational enterprises operating all around the world. Recently, it is a successful company, its critical successful factors of global strategies of Disneyland and its standardisation and adaptation of marketing mix would be discussed. Upon reviewing the global development of Disneyland, they have experienced some cultural difficulties especially in Paris and in Hong Kong. Disney has continuously put effort to solve those problems and improvements could be

  • Word count: 8917
  • Level: University Degree
  • Subject: Business and Administrative studies
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Computer Hardware, uses, advantages and disadvantages.

Hardware Hardware is all the physical parts of a computer. These are the parts you can see and touch. A computer system consists of inputs, outputs, processing and storage. Types of hardware The following are the main types of hardware: Input Something that goes into the production of output Process In computing, a process is an instance of a computer program that is being executed878798 a result Storage A storage device may hold information, process information, or both Output End product: final product; the things produced I used the following hardware during this task: Input Microsoft QWERTY Keyboard Microsoft Optical Mouse Scanner Process Intel Core Duo Processor Storage 20GB SATA Hardrive GB RAM 4GB transcend USB Output DAEWOO 17" Monitor (CRT) Printer The following table shows how a device works and also the advantages and disadvantages of the device: Name of device Price The way it works Advantages Disadvantages Keyboard £10.00 A keyboard is an input device used to enter textual information into a computer system. Computer keyboards are provided for many different languages and dialects, with different layouts for each. The most commonly known keyboard is a US Standard 102-Key Keyboard. This keyboard uses the QWERTY layout. The

  • Word count: 8937
  • Level: GCSE
  • Subject: ICT
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Physical Geography Earth revision notes

Transfer-Encoding: chunked EARTH Key terms L’Aquila – Italy Key facts Occurred on 6th April 2008 at 3:32am . 6.3 on the Richter scale and focus was 9.4km deep . 70,000 made homeless . 300 died and 1500 injured . Cause Occurred at a destructive plate margin . Between Eurasian and African plates . The African plate was sub ducted by the Eurasian plate (went underneath) Primary Effects In Onna , 8/10 buildings were destroyed and 1/10 people were killed . Up to 1000 buildings were destroyed including the L’Aquila cathedral and fossa bridge . Fires were caused and spread extremely quickly , most people were asleep so didn’t notice the fire until it was too late . Secondary Effects The after shock was up to 5 on the Richter scale and this caused more deaths and damage . A landslide was created because of a broken water pipe in Paganica , this killed and injured more people . Immediate responses There was a camp for the homeless which had food and medical care , and the army were called from all over Italy to help rescue people . Cranes/diggers helped remove rubble slowly as there could be people underneath . Dogs were also sent in for extra help . Long term responses . Italy spent $15 billion on repairs . Many people were made redundant because their work places has collapsed . The aftershocks meant the rescuers had to run in and out of the

  • Word count: 10074
  • Level: GCSE
  • Subject: Geography
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Business Report on Manchester Airport PLC.

Business Report on Manchester Airport PLC Contents .0 Introduction 2.0 Terms of Reference 3.0 Procedure 4.0 Findings 4.1 The ownership of the business 4.2 Business Objectives 4.3 Organisational Functions 4.4 Organisational Structure, Culture and Management Style 4.5 The impact of ICT on the internal and external communications of the business 4.6 Operations and quality 5.0 Conclusions 6.0 Recommendations Introduction Terms of reference Procedure .0 Introduction Manchester Airport is managed by Manchester airport (PLC) and owned by 10 Metropolitan Boroughs, it was in 1934 that the Manchester city airport approve the building of approved the building of Ringway Airport (original), which was opened in 1938 with the completion of the original terminal. The airport flies to 175 destinations worldwide and is used by more than 300 tour operators and 90 airlines. These are the Councils who own Manchester Airport The Council of the City of Manchester - 55% The Borough Council of Bolton - 5% The Borough Council of Bury - 5% The Oldham Borough Council - 5% The Rochdale Borough Council - 5% The Council of the City of Salford - 5% The Metropolitan Borough Council of Stockport - 5% The Tameside Metropolitan Borough Council - 5% The Trafford Borough Council - 5% The Wigan Borough Council - 5% 2.0 Terms of Reference I have to produce a business report of

  • Word count: 13349
  • Level: AS and A Level
  • Subject: Business Studies
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