I will be analysing the legal, ethical and operational issues in relation to the use of business information and relate it to Westminster Kingsway College
AS and A Level Case Studies and Analysis In this assignment I will be analysing the legal, ethical and operational issues in relation to the use of business information and relate it to Westminster Kingsway College, using appropriate examples. Legal Issues The legal impact that would affect the college is another external factor which the business cannot control the decisions outside the business. The European Union agrees on new recycling targets and green emissions targets. Then even though the college might be affect by this law then they will need to consider this and work with this. For example, they need to recycle their not used products and recycle their papers. The college does also need to know about the age discrimination law because they could be taking to court because of their employees, which think they are not treated fairly. This will also affect the college on their providing education because if their customers hear about this then they would like to attend their business. Legalâ Data Protection Act 1998 - is a good example of a law that has a number of implications for market researchers collecting and holding personal data. For instance, researchers must ensure that the data they obtain is kept secure, is only used for lawful purposes and is only kept for as long as it is necessary. It must be made clear as to why data is being collected and the
A clear description and explanation of the objectives of the business.
Task 3 E2, C1, A2: A clear description and explanation of the objectives of the business. McDonalds is a company, which provides a service for the public. It is a well-known and popular restaurant that has been around since 1974. Today there is all over 1,184 McDonalds restaurants operating in the UK and are very successful. The basic history of McDonalds: In 1974, McDonald's opened its first restaurant in the UK. Today, more than 2.5 million people in this country place their trust in McDonald's every day - trusting the Company to provide them with food of a high standard, quick service and value for money. McDonald's has always been a franchising Company and has relied on its franchisees to play a major role in its success. McDonald's remains committed to franchising as a predominant way of doing business. McDonald's main objective is to make a profit. Approximately 70% of McDonald's worldwide restaurant businesses are owned and operated by independent businessmen and women, their franchisees. When the earliest McDonald's restaurants were opened in the UK in the 1970s, customers travelled miles to visit them. Today, customers demand greater convenience and want to visit a McDonald's wherever they are, and at any time during the day. Customer convenience and research is the driving force behind new restaurant locations - which has led to new McDonald's in sites as
Aims & Objectives
Aims and objectives- Business plan I am going to produce my own business plan in order for me to evaluate the viability and feasibility of my trip. Don't write your aims and objectives at the beginning, write them after you fully explain what SMART is In order to carry out a successful and educational trip I need to set my self SMART Objectives. SMART targets are targets that are: * Specific: clearly identified * Measurable: can be quantified and tested to evaluate success * Achievable: my team is capable of meeting each objective * Realistic: can be expected to work in the project's market and regulatory environment * Timed: are amenable to the setting of a timetable of dates (explain what SMART is in more detail, use google if need be^^^) Ok, after you explain what SMART is, you can now write a short introduction like... 'In this part of my coursework, I am going to write up 3 aims and 3 objectives for each aim. The objectives for each aim have to be SMART like said previously.' Just an example of an introduction, reword it If u want. So I'll give you an example of aims and objectives just to give u a rough idea of how it's set out, change a few stuff if you want but I'm assuming you'll get the idea: Here is my first aim for this trip: ) Provide the best possible accommodation for students (now here you can start talking about why you chose this aim and how
Customer Service
TASK 2 COSTA COFFEE Good customer service shows a number of features involved to make it successful for example the appearance, the helpfulness and reliability shown from staff to their customers. Customer service needs to be monitored in a procedure to apply to the level of service that will make sure that customer satisfaction is occurred and to be ensured. Good customer service is made from both internal and external customers. The internal customers have to provide the excellence of service to their external customers by making sure that products and services are provided to customers to meet their needs and expectations. Because most businesses i.e. competitors sell similar products and compete on pricing and service provided. So customer service is very important as it is differentiated by businesses for them to achieve and provide the best possible service to attract the customers towards their business. This is their main aim by satisfying customers with the best quality products and service possible to repeat sales and to meet their needs which will give them a good competitive edge. There are many customer service facilities offered by Costa Coffee which help improve customer service for the business which are split into six categories: Communication Effective communication is fundamental to customer satisfaction. Every aspect of the way a business operates
Classify the business according to its ownership, and explain the benefits and constraints of this type of ownership.
Gurpreet Birdi Unit 1: Business at Work E1: classify the business according to its ownership, and explain the benefits and constraints of this type of ownership The company I have chosen is 'J Sainsbury PLC'. J Sainsbury is a leading UK and US food retailer with interests in financial services and property. The group comprises Sainsbury's supermarket and Sainsbury's bank in UK and Shaw's supermarkets in US Background of J Sainsbury Sainsbury sells quality food for their customers. They have invested in a range of products during the year. They have also improved and developed over 3,200 products. Sainsbury also have there own label brands that are best in the UK. Currently Sainsbury's is working to develop offers not only on food but in clothing too. Sainsbury's provides clothing's from Adam's children's wear, Jeff & Co and trial of home enhancements. Sainsbury's are also working on developing their health and beauty department. They have also been in a trial with Boots health and beauty and pharmacy shops in six out of town stores. Now they are extending by further three stores. Sainsbury's first store was opened in Drury Lane, London in 1869 by John James and Mary Ann Sainsbury. The business was built on offering customers the highest quality at the keenest price. In 1869 Sainsbury's ranged 5 products and employed just 2 people. Sainsbury's now have over 450 stores
Exploring business purposes
Exploring business Purposes In this assignment I will be describing the propose, ownership, advantage and disadvantage of four types of organisations. The four Organisations I have chosen are: * Sole Trader * Partnership * Private limited company * Public limited company . A Sole trader can be a mobile hairdresser who will provide a service. A Sole trader is an individual who is responsible for supplying or borrowing all the money required by the business and for actually running the business on a day to day basis. The most common sorts of sole traders are craftsmen and women. Sole traders business covers a very wide range of activities The advantages of being a sole trader are: * There are no particular legal formalities to complete before Commencing to trade * No legal requirements governing the layout of the accounts * annual accounts do not have to be audited * the owner has the freedom to run the business in his or her way. There are also many disadvantages of a sole trader which are: * Capital is limited to the owners saving or profits or any other money he or she can borrow. * Responsibility for a range of activities falls upon the shoulders of the one person who runs the business. * The owner has sole responsibility for debts -if the owner does fall into financial difficulties it may be necessary to sell his or her own personal possessions
Types of Business Organisation and Structure
Index Unit 19 Section 1 Organisation Teams ________________ . Unit 19 Section 1 Organisation Teams Matrix: Matrix structure organisation includes teams of individuals formed from various sections included in the business. The teams will be created for the purpose of a detailed project and will be leaded by a project manager. These advantages include Individuals can be selected according to the needs of the projects. The uses of a project team which is self-motivated and able to view problems in different ways as specialists have been brought together in a newer enviroment. The product managers are directly responsible for completing the project within an explicit deadline and budget. While the disadvantages and problems that can be caused with an organisation. Competing and t he loyalty between line managers and project, managers over the distribution of resources. If the teams have a lot of independence this can be difficult to examine which means it’s causing more problems for the team. Costs can be enlarged if more managers or “project managers” are created through the use of project, teams. N Flat Line: A flat organisation will have relatively few layers or just one layer of management. This means that the sequence of command from the top to bottom is to short and the span of control is too wide. The small number
Customer service and satisfaction is one of the most important factors within maintaining a strong image in a working attraction such as Thorpe Park.
Aims and Objectives “To become world leader in branded, location based entertainment” Customer service and satisfaction is one of the most important factors within maintaining a strong image in a working attraction such as Thorpe Park. If a customer is treated with respect upon arrival and is pleased with how an employee dealt with them (ranging from emergencies to questions regarding the attraction and its attractions) then there is a large chance that they will return due to the manners and courtesy the employee portrayed. For example customer service needs to be maintained to a high standard within the premises, such as when customers buy products such as food or souvenirs, if the catering skills are kept at high qualities then customers will in theory buy more food, the same principal lies for products. If more products are sold then the overall profit of the business is increased, raising success. Another objective example regarding customer service and satisfaction is if a visitor caught themselves up in an emergency and needed urgent help. Employees are responsible for carrying out specific procedures to give as much help to the visitor as possible; this is another way of gaining customer satisfaction. Specific – this objective can be specifically set to a certain area inside the park, whether it’s on arrival or in the premises itself, each one may have
Aims and objectives of Tescos and Leeds City College
What is an aim? An aim is when you plan to do something, or plan a goal in the future. What is objective? An objective is how you are going to get there and who will do what when and how, so how you’re going to achieve your aim. A mission statement sets out the business vision and values that enables employees, managers, customers and even suppliers to understand the underlying basis for the actions of the business Tesco’s aims and objectives; Here are some ideas why Tesco set aims and objectives. Survival. break even growth profit maximisation service provision expansion of market share relationship with other businesses Survival- Survival is continuing to be in business, even cope in hard times like when the recession takes place. All businesses need to survive first, in order to make profits. Growth means to expand the business. Tesco becomes bigger. 'Bigger' may mean several things such as a larger share, a greater amount of capital employed, more employees and a greater turnover and profits. Profit is probably the most common and the most important objective. Tesco cannot survive for long unless it covers all of its costs. In order for Tesco to achieve these aims their objectives should be SMART (specific measurable, relevant and time) Aims and objectives there is no meaning to business, it's the aims and objectives that give meaning to subsequent
Aims and objectives of Waitrose
Aims and objectives of Waitrose Waitrose aims: Waitrose aims are their long term targets that they would want to achieve by using their skills as a business. One Waitrose aims is to double its 3.7% market share over the next 10 years by increasing the number of stores in the UK from 173 to 250 and strengthening its foothold in the north. Waitrose Objectives: Waitrose objectives are short term targets that they would want to achieve by using their skills as a business. Waitrose objectives help to achieve their aims The following are some of Waitrose objectives that I will be covering: Maximise profit Develop their organic range Develop links with local community Motivate staff Increase levels of customer service Increase the number of branches in the North Maximising profits: This objective is one of the most important objectives that Waitrose want achieve. This needs a lot of team work by Waitrose stores. To increase profits, Waitrose must increase revenue and avoid costs, so that it would result in the highest profits. Before using a method to help maximize profits, Waitrose must consider the costs of the method and predict the turnover before starting something that would maximize profits. So, for Waitrose to maximize profits, the revenue must outbalance the costs. Waitrose would want to maximize their profits because they could later on invest
