Classic Airlines Defense Paper
Running head: PROBLEM SOLUTION: CLASSIC AIRLINES Problem Solution: Classic Airlines Jaysen Saly University of Phoenix Problem Solution: Classic Airlines Classic Airlines is facing many challenges similar to other airlines that are caused by the environmental factors in the industry. The fuel prices skyrocketed, customer loyalty decreasing, stock prices fallen and employee morale is low. Classic airlines must find solutions to increase profit, develop marketing strategies to target a market segment and build strong customer relationship with its current rewards program. Based on the problems Classic Airline is facing the primary solution is to focus on customer value and listen to consumers to stay ahead of the trends. By focusing on the customer value this will increase the loyalty rewards program and increase profits long-term. Describe the Situation Issue and Opportunity Identification Classic Airline has many issues and opportunities it can take advantage to remain competitive in the industry. Classic Airline documents show poor customer relationship management. Some of the key customer comments indicated, 1.) " "I don't care if it costs a couple of bucks more, if you can assure me I'll arrive on time and be treated like a human being, I'm with you." 2.) "Treat me like a person, a paying customer, which is what I am." 3.) "Stick to the schedules." 4.) I don't need
Flooding on the river Lea is a natural phenomenon which needs to be managed.
FLOODING ON THE RIVER LEA IS A NATURAL PHENOMENON WHICH NEEDS TO BE MANAGED The catchments area of the river Lea covers 1,420 square kilometers of land. It has a length of 85 kilometers (23 miles) which is from the source to the mouth. The source is in the north west of Luton in the Chiltern Hills and the mouth is a meander which leads to the Thames (the Bow Creek). The lower course of the river Lea is tidal because it has waves coming in from the Thames. 10% of the lakes connecting to the river Lea are tidal. The River Lee or River Lea (both spellings are in general use) is a river in England. It originates at Luton in the chalk beds of the northeast Chiltern Hills and flows generally east and then south to London where it joins the River Thames. Once an important commercial waterway, certain sections were canalized as part of the River Lea Navigation. Another artificial channel, the New River was constructed to take clean water to London from the Lee and its catchments areas and bypass the polluting industries that had developed in its downstream reaches. The New River is a man made waterway in England, opened in 1613 to supply London with fresh drinking water. It starts in between Ware and Hertford in Hertfordshire and travels 20 miles down to Stoke Newington. Among the districts it flows through are (from north to south). The River Lea Navigation is a canalized river
Understanding educational support
Understanding Educational Support Warnock Report Two reports written in the late 70's challenged the concept of remedial education and with it the 'Child-Deficit Model'. The first of these was the report of the Warnock Committee of Enquiry into the Education of Handicapped Children and Young People in May 1978 (DES, 1978). It is considered by many as a seminal report in the area of special needs education replacing the former statutory categories of handicap with the concept of special educational needs. The other report heralding a shift in thinking about special educational needs was the HMI Report on Pupils with Learning Difficulties (HMSO, 1978). Special educational needs as defined in the Warnock Report encompassed a wider concept than previously which only included handicapped children to also include children with emotional and behavioural disorders. The underlying thinking of this new term was that children may suffer from multiple disabilities, however, it is not the disability itself but rather the educational need that determines the educational provision required. The report further acknowledges the negative effect labels can have and also recommended the end to distinction between handicapped and non-handicapped. Although recommending an end to labelling children as handicapped, the authors of the report unfortunately continue to refer to these children
Buffers. This experiment lets us to know more about the buffer solutions and how the pH changes by adding acid and base to the buffers.
Investigation 20 Buffers Aim: This experiment lets us to know more about the buffer solutions and how the pH changes by adding acid and base to the buffers. Background: . Buffer solution is a kind of mixture solution that can resist a change of pH when a small amount of a strong acid or a strong base is added to them, are known as buffer solutions. Usually it is made up of a weak acid and its salt or of a weak base and its salt.[1] 2. Acid, base and salt are electrolytes that can dissociate in water to form ions. Usually a strong acid and base are strong electrolytes that can fully dissociate in water such as HCl, hydrochloric acid and NaOH, sodium hydroxide. Weak base and acid are weak electrolyte such as acetic acid and ammonium hydroxide. But all the salt can fully dissociate in water. 3. Strong acid have a pH about 1 or 2 and strong base have a pH about 13 or 14. Weak acid have a pH about 3 or 4 and weak base has pH about 11 or 12. Water is neutral at 298K that its pH is 7. Method: To examine the pH change of the buffer solutions when adding acid and base, the pH changes of the buffer solutions and that of other solutions are needed to be compared. Also two kinds of buffer solutions can be used to make a compare. . Get 7 beakers. 2. Label each of them. 3. Make a buffer solution contains Na2CO3 and NaHCO3. 4. Put the buffer solution equally into two beakers.
Who is the Greater Villain Macbeth Or Lady Macbeth?
Jermaine Maynard-Brown English Mr Cummings Tuesday 30th July 2002 'Macbeth' Who is the Greater Villain Macbeth Or Lady Macbeth? Assignment Details: - Compare the characters of Macbeth and lady Macbeth and say who for dramatic purposes is the greater villain. I believe that Macbeth is the great villain but Lady Macbeth is greater than he. This is because she is pure evil and very persuasive as she is able to influence and force Macbeth into killing his friend and King Duncan. In order for the prophecies made by the three weird sisters in the beginning of the play (when they say that Macbeth shall become King, Thane of Cawdor and Glamis) would happen a lot quicker than they should have done. Macbeth and Lady Macbeth have an argument, where Lady Macbeth contradicts his villainous character and integrity by calling him weak minded because he refuses to Kill Duncan. Yet, she still manages to persuade and corrupt him into killing the king, proving that through her evil-mindedness she is able to convince a loyal soldier into killing the King. It is clear from their character profiles and the play that Lady Macbeth is manlier than her husband at heart and is prepared to do anything to get what she wants in life even if it means murder. To me it seems that she doesn't want to get her hands dirty and the fact that Duncan resembled her father was just a cover up and that
Find the accurate concentration of a solution of sulphuric acid acid of which concentration is thought to be between 0.05 and 0.15moldm-3
INTRODUCTION: The purpose of this assignment is to find the accurate concentration of a solution of sulphuric acid acid of which concentration is thought to be between 0.05 and 0.15moldm-3 . I am provided with solid anhydrous sodium carbonate and a range of indicators. I have to plan and carry out an experiment to determine the accurate concentration of the sulphuric acid in order to meet the requirement for the assessment of my experimental skills in unit 2852/02 courswork. BASIC PLAN: * I will make a standard solution of sodium carbonate and calculate its concentration. * After making the sodium carbonate solution of known concentration, I will use it to determine the concentration of the sulphuric acid. This will be possible through an acid-alkali titration. Sodium hydroxide is a weak alkali and will neutralise the acid in the reaction to produce salt, water and carbon dioxide. The data obtained from this quantitaive analyses will then be used to calculate the concentration of the sulphuric acid. MAKING A STANDARD SOLUTION OF SODIUM CARBONATE APPARATUS: * Safety spectacles * Weighing bottle * Spatula * Solid anhydrous sodium carbonate * A balance capable of weighing to within 0.01g * A beaker, 250cm3 * Wash bottle of distilled water * Stirring rod with rubber end * Volumetric flas with stopper and labe, 250cm3 * Dropping pipette * Mortar and pestle.
Their Finest Hour - The Historical Significance of the Battle of Britain.
Their Finest Hour: The Historical Significance of the Battle of Britain ". . . if the British Empire and its Commonwealth last for a thousand years, men will still say, "This was their finest hour"."-Winston S. Churchill (in a speech delivered to the House of Commons, 18 June 1940.) The history of the British Isles overflows with significant accomplishments and instances of great bravery. The Magna Carta, the defeat of the Spanish Armada, the Bill of Rights, the Industrial Revolution, Passchendaele, and the Battle of Mirbat, amongst others, represent some of the best moments in the long and proud history of a great nation. None of these events, however, can match, in either importance or bravery, the actions of the people of Britain, both military and civilian, during the Battle of Britain for this episode led to the defeat of perhaps the greatest threat civilization has ever faced and thus guaranteed the survival of the western world. While all of Britain's accomplishments during World War II contributed greatly to the defeat of Nazi Germany it was, undoubtedly, victory in the Battle of Britain which played the central role in overcoming the forces of tyranny and this battle, therefore, ranks as the most significant event in British history. Prior to examining the Battle of Britain and the role it played in the defeat of Nazi Germany it would be prudent to explore the
I will discuss the strengths and weaknesses of these five powers leading up to this war taking into consideration the different factors such as economy, military and political.
At the beginning of the 20th century the five main powers in Europe were Germany, France, Great Britain, Russia and Austria-Hungary. On 28th June 1914 Archduke Franz Ferdinand, heir to the throne of Austria-Hungary, was assassinated in Sarajevo, Bosnia. Within six weeks most of Europe was at war. Leading up to this war the five main powers were all at different levels. In this essay I will discuss the strengths and weaknesses of these five powers leading up to this war taking into consideration the different factors such as economy, military and political. Germany had improved vastly from the 1850s and was, by the early 20th century, the second most powerful country in Europe behind Britain, if not the most powerful. One factor that influenced this dramatic change was their improvement in industry. They had the second largest coal production to that of Great Britain but their annual steel production exceeded that of Britain by more than 10 million tonnes so this was a great strength. This was also a strength for Great Britain, she too had a strong industry, with the second largest annual steel production and the largest coal production. By 1914 Russia had industrialised and the production of coal, oil, textiles and steel grew rapidly. However Russia was devoted to textiles and food processing rather than chemicals and engineering. This, in the long term, would be a weakness
The Mystery of Edgar Allan Poe's Works
The Mystery of Edgar Allan Poe's Works By Mohamed Abdel Raouf 900-00-1018 Course: ECLT 113 Instructor: Dr. Valerie Farag Section: 14 Paper #3 - Draft #3 The Mystery of Edgar Allan Poe's Works. Outline Thesis Statement: Edgar Allan Poe is considered to be one of the greatest and most brilliant American writers in history. Many people considered him the first master of the short story form, and the father of the mysterious and the modern detective stories. Outline: I. An Introduction to Poe life and works. A. Due to Poe's great works, many writers were influenced by these works. II. The early life of Poe and how it affected his life. A. His parents died so Allan raised him up. B. Allan ill-treated him and this affected his life and works afterwards. C. Poe's education in England enriched his knowledge. D. Poe joined the University of Virginian and the army afterwards. III. What affected the works of Poe. A. Learning a lot of language enabled Poe from knowing different nations cultures and literature. B. Poe was good at the field of Art as well. C. Poe read to famous philosophers. IV. Analysis of the stories and poems of Poe. A. Poe was a talented writer. B. He excelled in poetry and in fiction and detective stories. V. Poe excelled in the field of detective stories, as he was the inventor of the short detective story. A. Many famous writers based
This assignment is based upon an experience encountered where a patient admitted to the Accident and Emergency department died suddenly and was later transferred to the mortuary.
Introduction This reflective assignment is based upon a recent experience on a clinical practice placement within a busy Accident and Emergency department in the local general hospital. Whilst at the department many diverse situations were experienced which may be reflected upon. For the purpose of this assignment an incident which occurred causing me to question the moral and ethical underpinning of practice within the department will be discussed. The incident in question happens within the department on a regular basis. The issues that this reflection have raised include, sudden death within the Accident and Emergency department, the dignity of a patient in death and western societies views of death. To assist in this reflective account Gibbs Reflective Cycle (1998) will be followed which allows for personal beliefs to be explored and addressed. The reflection also allows for the acknowledgement that some practice, which my personal belief feels is wrong cannot be changed. Main Body 1 This assignment is based upon an experience encountered where a patient admitted to the Accident and Emergency department died suddenly and was later transferred to the mortuary. By reflecting upon the incident it is acknowledged that, although the practice witnessed in my opinion is undesirable, it is performed to prevent distress for the general public. John's (2000)
